- Pearson (Nashville, TN)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- Concentrix (Nashville, TN)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Robert Half Technology (Nashville, TN)
- …basis in Nashville, Tennessee. In this role, you will provide exceptional technical support and customer service to ensure smooth operations within a ... disruption to operations. Requirements * Proven experience in customer service and technical support roles. * Strong communication skills with the… more
- Philips (Nashville, TN)
- …High School Diploma, Vocational Education/ Bachelor's Degree in Electronics or Electrical Engineering, Technical Support , Customer Service Management or ... Administrator, CPHIMS/ CAHIMS certification. + 2+ years of experience in Technical Support , Customer Support , Electronics, Information Technology or… more
- Concentrix (Nashville, TN)
- …and/or online channels. This role is responsible for delivering exceptional customer service and/or technical support by resolving routine inquiries and ... team from 70+ countries where ALL members contribute and support each other's success and well-being, proudly united as...Agent (Remote) role include: + 1 + years of customer service experience + Active resident license… more
- CHS Inc. (Nashville, TN)
- …as assigned. **Minimum Qualifications (required)** + 2+ years of experience in Customer Service and Technical Support + High School diploma or GED ... the champion to bridge customers with Account Managers, Supply and Logistics. The customer service representative is responsible for the successful execution and… more
- SMX (Nashville, TN)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- Confluent (Nashville, TN)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- CAI (Nashville, TN)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Cisco (Nashville, TN)
- …Operational Leaders and Executives, orchestrating CX resources across Delivery, Expert Care, Technical Support , Customer Success, Renewals, and Partners to ... Technical Customer Experience Manager Apply (https://jobs.cisco.com/jobs/Login?projectId=1435928)...With a proven track record of driving software and service adoption, mitigating renewal risks, and improve customer… more
- Rogers Corporation (Nashville, TN)
- … customer support experience. Working with sales, customer service , and quality departments, this position utilizes technical acumen and interpersonal ... Technical Service Engineer Location: Remote, US...to 50% travel required. **Essential Functions:** + Provide timely technical support and troubleshooting guidance to help… more
- iCIMS (Nashville, TN)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Rocket Software (Nashville, TN)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- SHI (Nashville, TN)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Nashville, TN)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- HCA Healthcare (Nashville, TN)
- …and resolution of desktop incidents and requests reported by facility users to the service desk. Advanced hands-on technical support is provided across a ... range of facility based ITG equipment. As the key technical service resource within the facility, the...including networking and server administration. + Provides advanced, hands-on technical support across a broad range of… more
- Lumen (Nashville, TN)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- Concentrix (Nashville, TN)
- …with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and ... Job Title: Seasonal Customer Service Representative-Remote (Bilingual: Spanish and...English) working from home, you will: + Provide inbound customer support using a call flow guide… more
- Amrize (Nashville, TN)
- …Must be personable and professional and maintain a high-level of integrity. + Strong customer service focus. + Strong verbal and written communication skills. + ... and build _your_ ambition. **ABOUT THE ROLE** The Field Technical Representative will support the Spray Foam...product specifications. + Training could be at company facility, customer 's location or job site and in front of… more
- Amazon (Nashville, TN)
- …Qualifications - MBA or graduate degree - 5+ years of experience leading highly technical customer service operations - COPC Coordinator Certification - ... lead continuous improvement initiatives, and ensure high-quality customer support for Kuiper's satellite broadband service . You'll analyze performance… more