- MSys Inc. (Nashville, TN)
- Job summary: Title: Service Desk Support Location: Nashville, TN, USA Length and terms: Long term - W2 or C2C Position created on 06/05/2025 07:01 pm Job ... status updates effectively Technical Knowledge & Skills + Help Desk Support : Understanding of IT support... Desk Support : Understanding of IT support workflows, troubleshooting methodologies, and customer service … more
- CAI (Nashville, TN)
- …Mandarin speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support… more
- CAI (Nashville, TN)
- …**German** speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support… more
- CompuCom (Nashville, TN)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services… more
- Insight Global (Nashville, TN)
- …Nashville, TN area is looking for a Service Desk Tech candidate. The Service Desk Tech will provide support of POS hardware and software for Retail ... and training staff, and assisting as needed to handle support call volumes. They will also be responsible for...tools. Willingness to work a flexible schedule. Understanding of service level agreements (SLAs) and the importance of timely… more
- Shoals Technology Group (Portland, TN)
- …procedures. Requirements: At least 5 years' experience in supervising a team of support desk professionals. Minimum of 10 years of overall IT/helpdesk experience ... The Help Desk Supervisor is to provide focus, direction, organization and support for all Help Desk activities. Monitoring assignments and performance of the… more
- Western Kentucky University (Bowling Green, KY)
- …service requests to determine if resolution can be provided by the ITS Service Desk or requires escalation. Ensure escalated requests are properly documented, ... Wed May 28 2025 Job Description: General Responsibilities: + Deliver technical support to WKU faculty, staff, students, alumni, and affiliates through phone, email,… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in ... As a Help Desk Analyst within the Defense Army Account's ITSM...team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency… more
- The Hertz Corporation (Nashville, TN)
- …alert management leaders before key metrics hit their threshold + Resolving tickets in Service Desk for support requests + User management, including ... modules + Work on containerizing legacy applications + Provide level 2 technical support + Perform root cause analysis for production errors + Analyzing Application… more
- Robert Half Technology (Nashville, TN)
- …Robert Half is seeking a Contract Tier 1 Helpdesk Analyst to join our client's IT support team. As a Tier 1 Helpdesk Analyst, you will be the first point of contact ... for end-users seeking technical assistance, providing essential support and ensuring a seamless user experience. This is a contract position that offers an… more
- Robert Half Technology (Nashville, TN)
- …is currently looking for a Contract Tier 2 Helpdesk Analyst to join our client's IT support team. As a Tier 2 Helpdesk Analyst, you will play a key role in providing ... advanced technical support to end-users, troubleshooting complex issues, and ensuring the...team. + Vendor Coordination: Collaborate with third-party vendors and service providers to facilitate problem resolution and the procurement… more
- Robert Half Technology (Nashville, TN)
- …is currently seeking a Contract Tier 3 Helpdesk Analyst to join our client's IT support team. As a Tier 3 Helpdesk Analyst, you will be responsible for resolving ... + Advanced Problem Resolution: Serve as the highest level of technical support , resolving the most complex issues related to hardware, software, and network… more
- HCA Healthcare (Nashville, TN)
- …come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years. **Benefits** TriStar ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...Plan with 10% off HCA Healthcare stock + Family support through fertility and family building benefits with Progyny… more
- HCA Healthcare (Nashville, TN)
- …+ 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support ... banking partnerships + Education assistance (tuition, student loan, certification support , dependent scholarships) + Colleague recognition program + Time Away… more
- Lincoln Financial (Nashville, TN)
- …operational stability and capacity management. This includes working directly with the IT Service Desk , infrastructure, and business support teams to ... perform and deliver on routine data protection implementation and support assignments/projects while simultaneously leveraging and applying knowledge to administer… more
- Deloitte (Nashville, TN)
- …for this role will end on 6/30/2025. Responsibilities/Here is What You Will Do: Deal Desk Support , Contracting and Negotiations + Assist with deal desk and ... good business practices. Ongoing and Post Execution Risk Management and Contracting Support + Assist with ongoing contracting, risk management and mitigation … more
- IT Concepts (Nashville, TN)
- …innovation, and achieve extraordinary milestones. Kentro is hiring an experienced Customer Service Engineer (System Administrator) to support our VA-ESOM- End ... and user satisfaction. + Assist in delivering remote and desk -side technical support , responding to IT ...Service Engineer may be asked to provide additional support during temporary periods of increased workload, referred to… more
- Fujifilm (Nashville, TN)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist in ... driving all aspects of customer support related issues, and problems, requiring escalation or high...but is not limited to: + Attending Sales and Service meetings when requested. + Works intimately with the… more
- DXC Technology (Nashville, TN)
- …window, in good standing** **. **Key Responsibilities** + Provide inbound customer service support , addressing complex inquiries and escalating cases as needed. ... information. + Collaborate with team members, management, and customers to resolve service -related issues. + Support escalation processes, service recovery… more
- Dorman (Portland, TN)
- …actively resolve client's requests. + Problem resolution may involve use of diagnostic and Service Desk tracking tools, as well as require in-person, hands-on ... and arranges for equipment maintenance Qualifications + Prior customer service experience or related support experiences a...+ Prior customer service experience or related support experiences a plus. + Strong interpersonal skills are… more