- Concentrix (Lake Mary, FL)
- Job Title: Customer Service / Technical Support Representative (Onsite) Job Description The Technical Support Representative interfaces with ... inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution...Concentrix, you will: + Provide inbound customer support . + Help customers resolve technical issues.… more
- Concentrix (Lake Mary, FL)
- …and "Best Companies for Career Growth"** awards every year? Then a Customer Service , Sales, or Technical Support Representative position at Concentrix is ... join our purpose, people as passionate about providing exceptional customer service experiences as we are. **CAREER...customer needs and share solutions + Care for Technical Support or troubleshooting + Deliver expert… more
- Lockheed Martin (Orlando, FL)
- …and internal personnel to manage related IT projects and provide customer service and technical support \. Providing tiered troubleshooting within the ... improvements will ultimately enable Lockheed to build better products faster in support US Department of Defense mission\. In acknowledgement of this opportunity,… more
- Lockheed Martin (Orlando, FL)
- …and internal personnel to manage related IT projects and provide customer service and technical support \. \- Providing tiered troubleshooting within the ... **Description:** This Lockheed Martin \(LM\) Corporate Technical Operations \(CTO\) position is for a VoIP...\(CIT\) team in Orlando, Florida\. This CTO position will support classified Lockheed Martin networks\. CIT is the Lockheed… more
- Veralto (Orlando, FL)
- … via Senior Leadership, Sales, Inside Sales, Customer Service , Field Service , Technical Support , Project Sales, Bids Team, and Technical ... simpler, greener and more informative. We accomplish this through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions. As part… more
- ASSA ABLOY (Orlando, FL)
- … Support Manager to evolve technical support and service processes that improve customer experience and drive efficiency. + Contribute product and ... excl. Global Function - Orlando, FL (Traylor Blvd) - Customer Service & Contact Center Operations -...Delivery and Service , you will provide technical support and subject matter expertise for… more
- ServiceNow, Inc. (Orlando, FL)
- …and technical skills that will lead to your success:** + 6+ years customer facing technical support expertise + Ability to troubleshoot multiple ... A successful candidate will be committed to providing amazing customer support experiences, using skills that include...customer cases + Personal commitment to quality and customer service ServiceNow is an Equal Employment… more
- ServiceNow, Inc. (Orlando, FL)
- …and platform. A successful candidate will be committed to providing amazing customer support experiences, using skills that include building trust, showing ... for the health of ServiceNow. In this role, the support engineer will resolve technical cases created...while unsupervised + Strong personal commitment to quality and customer service + Excellent written and verbal… more
- ServiceNow, Inc. (Orlando, FL)
- …and experience in managing and exceeding Support KPIs and critical Technical Support Metrics including Customer Satisfaction, Time to Relief/Resolution ... provide oversight to Change Management as it relates to Customer and Technical Support . +...role you have:** + A minimum of 8+ years technical support and service management… more
- TEKsystems (Maitland, FL)
- …improvement. * Updates technical skills as required. Skills: Technical support , Troubleshooting, Customer service , Hardware, Help desk, Service ... Active directory, Help desk support Top Skills Details: Technical support ,Troubleshooting, Customer service ,Hardware,Help desk, Service… more
- Siemens Gamesa Renewable Energy (Orlando, FL)
- …Siemens Gamesa we make real what matters, join our global team. Position Overview + Technical Support Engineer providing both remote and onsite technical ... is currently seeking an additional member for our dedicated Technical Support ( L1 ) team providing...necessary + Requires great verbal and written communication skills, customer service driven, professional and positive attitude… more
- ServiceNow, Inc. (Orlando, FL)
- …for managing and resolving the most challenging issues for the ServiceNow Technical Support team focusing on Performance and instance availability. This ... includes being the last point of escalation within the technical support department and mentoring junior team...while unsupervised + Strong personal commitment to quality and customer service + Excellent written and verbal… more
- Biller Genie (Orlando, FL)
- The Technical Support Specialist role at Biller Genie plays a crucial role in ensuring effective communication and timely resolution of customer inquiries. ... customers in a professional and friendly manner, providing excellent customer service at all times. Engage in...for process improvements. Share insights and suggestions to enhance customer support processes and tools to increase… more
- UKG (Ultimate Kronos Group) (Maitland, FL)
- HCM Analyst and Technical Support Expert **General Information** Ref #: 20240038388 Travel Amount Required: Up to 25% Job Type: Regular-Full Time Location: ... a lasting impact as you drive excellence in our customer support , leveraging your expertise and dedication...best practices to achieve key performance indicators (KPIs) and service level agreements (SLAs) * Develop in-depth UKG product… more
- Siemens Energy (Orlando, FL)
- **A Snapshot of Your Day** The Technical Support Engineer will be part of the Siemens Energy O&M Engineering Support Team, supporting our fleet of Combined ... contracts on behalf of customers. The role entails preparing routine outstanding technical requests and edits to operating data; unexpectedly you might receive a… more
- Siemens Energy (Orlando, FL)
- **A Snapshot of Your Day** The Technical Support Engineer will be part of the Siemens Energy Operation & Maintenance Engineering Support Team, supporting our ... long-term contracts on behalf of customers. The role entails reviewing electrical technical issues and possible modifications and repairs on our Combined Cycle Power… more
- Philips (Orlando, FL)
- …be asked to perform service work remotely providing telephone, remote technical support , and remote diagnostics to external healthcare customers and field ... customer relationship management through the effective application of technical knowledge to install/implement, service , test, and... customer care team of clinical, sales, and service partners, this position will support activities… more
- Siemens Gamesa Renewable Energy (Orlando, FL)
- …responsibilities in Customer Service Engineering team, like sales support activities, technical project management (for major cases). + Relocation will ... all pre-sales support cases and requests. + Support regional customer service engineering... customer service engineering head with customer corporate forums ( customer technical … more
- WESCO (Orlando, FL)
- As a Representative - Customer Service , you will respond to customer inquiries by telephone and e-mail to provide inquiry or problem resolution. You will ... 's service needs and refer to other service or technical departments for follow up... departments for follow up as needed. **Responsibilities:** + Support customer base by answering questions, concerns,… more
- Siemens Energy (Orlando, FL)
- …Repair, Supply Management, & Service Programs to name a few. The Technical Excellence Professional will support multiple product lines (Large Gas Turbines, ... an ambitious and rewarding position working closely with Region Service Units (RSU) and our customers. This position also...Reduce NCC's and help improve financials + Significantly improve customer satisfaction + Technical presentations to the… more