- Children's Mercy Kansas City (Kansas City, MO)
- …that we can improve the lives of children beyond the walls of our hospital. Overview Endpoint Support Associate Analyst provides Tier 2 technical ... issues. This role involves validating knowledge base articles, identifying support gaps for streamlined problem-solving processes, and meticulously documenting all… more
- Children's Mercy Kansas City (Kansas City, MO)
- …can improve the lives of children beyond the walls of our hospital. Overview Senior Analyst , Endpoint Support serves as the operational team lead and ... troubleshooting and repair solutions before escalating to the next support tier. The Sr. Analyst oversees final...upholding operational excellence and fostering clear communication within the Endpoint Support team. #LI-DNI This is an… more
- Children's Mercy Kansas City (Kansas City, MO)
- …can improve the lives of children beyond the walls of our hospital. Overview Endpoint Support Lead Analyst assists management by overseeing daily operations, ... analyzing the department's workload, and leading all project initiatives. Lead Analyst is tasked with streamlining support processes, creating comprehensive… more
- Children's Mercy Kansas City (Kansas City, MO)
- …improve the lives of children beyond the walls of our hospital. Overview The Endpoint Support Analyst tackles technical issues that range from intermediate ... refinement of knowledge base articles and provides a deeper understanding of the support infrastructure. Analyst performs a meticulous validation of new hardware… more
- BAE Systems (Kansas City, MO)
- …that enable our customers to achieve their missions. As a **Principal Tier 2 Remote Support Analyst ** , you'll play a critical role in providing exceptional IT ... and customer satisfaction. As a Principal Tier 2 Remote Support Analyst , you'll provide Tier 2 analysis...IT standards (eg, NIST 800-53) + Proficiency in remote support tools (eg, Microsoft Endpoint Manager, VMware… more