- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (Dover, DE)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Dover, DE)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- TTEC (Dover, DE)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Dover, DE)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Terumo Medical Corporation (Elkton, MD)
- …activities. 3. Establish effective corrective action plans. Lead in implementation of quality assurance plans, process controls, and CAPA systems designed to ... efficiently. Ensure compliance to TerumoA cents € (TM) s quality policy, respond to customer complaints, perform...years increasing responsibility and experience in a medical device quality assurance environment. + Prefer one to… more
- Terumo Medical Corporation (Elkton, MD)
- …in a manufacturing environment preferred + One year experience in a medical device quality assurance environment preferred It is Terumo's policy to provide equal ... actions and driving continuous improvement initiatives. Ensure compliance to Terumos quality policy, respond to customer complaints, perform audits, develop… more
- Terumo Medical Corporation (Elkton, MD)
- …science, data science, or mathematics + Three years of technical engineering, quality assurance , or manufacturing support experience required. + Three years ... recommend actions, and take care of implementation when needed + Demonstrated Quality Mindset: process oriented, root cause oriented, customer oriented, sense… more
- Highmark Health (Dover, DE)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Cardinal Health (Dover, DE)
- **_What Quality Assurance / Supplier Quality Management contributes to Cardinal Health_** Quality develops and implements quality policies, ... to ensure products and services comply with regulatory standards and specifications. Quality Assurance develops and implements a compliant and cost-effective … more
- Cardinal Health (Dover, DE)
- …collaboration skills with a proven ability to develop and execute effective quality assurance programs. + Works independently within established procedures; may ... data and generate reports. + Ability to drive process improvements and implement quality assurance procedures. **TRAINING AND WORK SCHEDULES** : Your new hire… more
- Datavant (Dover, DE)
- …client accounts and team members, focusing on resource scheduling, productivity, quality assurance , employee management, and client relations. **You Will:** ... support structures for successful coder engagement and outcomes. + Supervise quality assurance and performance improvement efforts, providing formal development… more
- Pearson (Dover, DE)
- …: Contribute to periodic audits of data within business systems/platforms. + **Data Quality Assurance ** : Work with the Analytics organization to ensure data ... with the automation of reporting and data tools for quality , enrollment, and customer engagement teams. +...with SQL, Python, or Java Script + Experience with Quality Assurance Platforms/ CalabrioOne a plus +… more
- Fujifilm (Dover, DE)
- …Specialist [NS3], provides an additional level of expertise and experience to the customer service national support specialists team. The Lead NS3 will assist ... in driving all aspects of customer support related issues, and problems, requiring escalation or...of progressive experience as a Technical, Systems, Software or Quality Assurance Engineer in Medical IT and/or… more
- ASM Research, An Accenture Federal Services Company (Dover, DE)
- …with end users to provide assistance and guidance + Support with knowledge management, quality assurance , reporting insights, as needed + Attains a minimum of ... in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in problem ticket… more
- Walmart (Elkton, MD)
- …to compliance. -Modeling and providing guidance to the pharmacy staff on proper customer service approaches, including techniques to make sure concerns are ... responsibilities Models enforces and provides direction and guidance to Associates on proper Customer service approaches and techniques to ensure Customer … more
- System One (Dover, DE)
- …visualizations of data + Adhere to departmental processes and guidelines, standards and quality assurance routines + Connect key insights to business outcomes ... sure you are using the latest version of your browser. **Diversity Inclusion & Customer Service Statement** TeamPeople, a division of System One, is an… more
- Northrop Grumman (Elkton, MD)
- …1322.29 **Preferred Qualifications NDT Level 1:** + Experience in manufacturing and quality assurance of Aerospace products + Experience with engineering ... and training specifically focused on NG leadership principles, company history, customer /stakeholder engagement, product and service overview, and core job… more
- Lincoln Financial (Dover, DE)
- …to improve the customer experience. In addition, you will complete quality assurance checks/audits on financial processing transactions for the team. **What ... You will build relationships cross functionally that lead to providing excellent customer service , increased revenue, and reduced risk. You will drive… more
- Cushman & Wakefield (Dover, DE)
- …roles and responsibilities with partners * Establish governance program/process and data quality assurance reporting for global consistency of portfolio space ... the CAFM system to further enhance the availability and quality of spatial and occupancy data * Recommend process...architectural and engineering drawings, concepts & design * Excellent customer service and interpersonal relationship skills *… more