- JPMorgan Chase (New York, NY)
- … technology in finance. + Lead and execute the design of conversational flows for AI -driven tools, including chatbots and IVRs, while advancing NLU ... business needs and user insights. As a Conversation Design Lead on the Chase Voice (IVR) and Chat Conversation...innovation and shaping the future of customer interaction through conversational AI . This role will support our… more
- Zoom (New York, NY)
- …you can expect We are looking for a Senior Product Manager, Conversational AI Evaluation, Metrics & Quality to lead the strategy, roadmap, and execution for ... the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI solutions that resolve customer issues quickly and efficiently.… more
- JPMorgan Chase (New York, NY)
- … technology in finance + Lead and execute the design of conversational flows for AI -driven tools, including chatbots and IVRs, while advancing NLU ... your deep knowledge of design and research practices to lead strategically important initiatives and develop innovative solutions that...and channels + Help drive the strategic vision for conversational AI at Chase, ensuring that our… more
- Guardian Life (New York, NY)
- As the Head of AI Engineering Group Business, you will lead the development and implementation of our enterprise initiatives which include voice based ... field with equivalent experience. + Demonstrable experience within automation and AI , along with solution engineering , particularly in customer engagement… more
- Duolingo (New York, NY)
- …growing!) learners around the world. About the role We are looking for a Senior Engineering Manager to lead our Video Call Model Team, the group responsible for ... fine-tuned LLM models, which enable high-quality, low-latency audio and conversational features in our product. In this role, you...these core model capabilities, guide a growing team of engineering and AI experts, and partner closely… more
- Meta (New York, NY)
- …particularly conversational and autonomous marketing agents. This individual will lead our evolution to AI -first marketing channel strategies, anticipating ... rigor in AI -driven customer engagement 5. Drive innovation in conversational marketing, prompt engineering , and autonomous marketing agent development… more
- Amazon (New York, NY)
- …team behind Amazon's Generative AI shopping initiatives such as Rufus AI , Amazon's Conversational Shopping assistant. Our objective is to make it ... Description The Conversational Shopping team is looking for a Language...to deliver a seamless, fluent, and engaging experience for AI -assisted shopping. This is an opportunity to join the… more
- Publicis Groupe (New York, NY)
- …and Commerce channels. **About the Role** We are seeking a Director of Engineering to lead the architecture, delivery, and evolution of OneSuite's user ... experience layer. You will manage multiple product teams and lead the engineering strategy for Agent Studio combining deep frontend architectural expertise, … more
- Google (New York, NY)
- …deploying AI agents, and with Google Cloud Platform and Conversational Agents (Dialogflow CX). + Excellent creative problem-solving approach and investigative ... Senior AI Deployment Engineer _corporate_fare_ Google _place_ Boulder, CO,...CA, USA** . **Minimum qualifications:** + Bachelor's degree in Engineering , Computer Science, a related field, or equivalent practical… more
- Insight Global (New York, NY)
- …production settings - Experience with prompt engineering , RAG, or agentic AI architectures - Strong understanding of conversational UX and prompt evaluation ... scalable, and high-performance systems across Azure, AWS, and GCP. You will lead AI enablement by designing and implementing capabilities such as data ingestion,… more
- Capital One (New York, NY)
- … **As a Capital One Director of Software Engineering , you will lead the development of large-scale, distributed AI and ML customer-facing web and ... AI /ML platforms to deliver delightful new agentic and conversational experiences to end customers. We are seeking a...with AI /ML science teams to bring new AI -powered experiences to life.** **You will:** + ** Lead… more
- Capgemini (New York, NY)
- …build a more sustainable, more inclusive world. **Job Description** This role owns the conversational AI capability built on Kore. ai XO11 DialogGPT. The ... across service channels.Key responsibilities * Own end to end conversational AI capability design using Kore. ai...is used versus NLP or rules based flows * Lead conversion strategy from legacy IVR and chat experiences… more
- Capital One (New York, NY)
- …developers write software. + Lead cutting-edge research and development in Generative AI (GenAI) to enhance conversational AI capabilities and build ... novel solutions + A leader. You challenge conventional thinking, drive breakthroughs in conversational AI , and mentor teams to achieve innovation excellence +… more
- Amazon (New York, NY)
- …shoppers in conversational contexts. Our team utilizes leading-edge science and engineering technologies in generative AI to help shoppers discover new ... Amazon Ads is re-imagining the advertising landscape through advanced generative AI technologies, revolutionizing how millions of customers discover products and… more
- Amazon (New York, NY)
- …experiences delivered to shoppers in conversational contexts. We utilize leading-edge engineering and science technologies in generative AI to help shoppers ... at Amazon Ads is re-imagining the advertising landscape through advanced generative AI technologies - revolutionizing how millions of customers discover products and… more
- Bloomberg (New York, NY)
- …including: + Agentic AI : tool-calling, MCP configuration, context engineering , prompt tuning, deep research, agent routing, conversational frameworks ... systems We leverage internal platforms for Information Retrieval, Agent Factory, Conversational AI , Knowledge Graphs, Reasoning Models, and Guardrails to… more
- Zoom (New York, NY)
- …the Team The Zoom Virtual Agent team is dedicated to building state-of-the-art conversational AI solutions that resolve customer issues quickly and efficiently. ... Product Engineer focused on customer deployments for Agentic Voice AI to lead the deployment of next...DevOps practices. + Own exceptional ability to distill complex AI and engineering concepts into clear, actionable… more
- Amazon (New York, NY)
- …managers to bring innovative solutions into production. Key job responsibilities - Lead business, science and engineering strategy and roadmap for Sponsored ... Scientist to help pioneer the next generation of agentic AI applications for Amazon advertisers. In this role, you...- Design and build agents to guide advertisers in conversational and non- conversational experience. - Design and… more
- Meta (New York, NY)
- …of the following machine learning/deep learning domains: Language: NLP, ASR, TTS, Conversational AI 15. Experience developing language algorithms or language ... **Summary:** Meta is seeking AI Software Engineers to join our Research &...interacts with the other systems around it 5. Technically lead in a team environment across multiple scientific and… more
- The Hartford (New York, NY)
- …to revolutionize our business intelligence capabilities. The leader in the role will lead a team in reimagining next-generation, AI enabled BI & analytics ... a GenBI Center of Excellence + Evaluate emerging technologies (eg, conversational BI) to enhance competitive advantage + Expertise in integrating… more