- Coinbase (Trenton, NJ)
- …and automation, and optimizing customer support interactions to create an effortless experience. As a CX Technical Senior Program Lead you will play a ... is expected and fully supported. The Coinbase Customer Experience ( CX ) organization is on a mission to provide the...or equivalent experience. * 5+ years of experience in technical program management, preferably in consumer facing… more
- JPMorgan Chase (Jersey City, NJ)
- As a Product Associate, CX Technologist in Merchant Services Commercialization, you are an integral part of the team that innovates new product offerings and leads ... deliver high-quality products that exceed customer expectations. As the CX Technologist Lead within the Commercialization team, you will...team, you will execute on the end to end technical solutions that we give to clients. You will… more
- Capgemini (New York, NY)
- …**_CX Transformation team_** _, which focuses on the Activation & Enablement of CX at scale. This role requires experience in_ **_Marketing, Sales, Service and ... and lead delivery of go-to-market offerings for Advisory services around CX platforms that improve ROI and enable client marketing/sales/servicing strategies,… more
- S&P Global (New York, NY)
- …internal use):** 09 **S&P Global** **Commodity Insights (CI)** **Commercial** **and CX ** **Graduate Program ** **Role:** **Associate, Commercial** **and CX ... **New York or Houston** **(hybrid role)** The Commodity Insights Commercial and CX Graduate Program journey begins with an intensive 5-week onboarding… more
- Coinbase (Trenton, NJ)
- …we look for in you (ie. job requirements):* * 7+ years of technical program management experience in technology-first environments, with direct engagement in ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Coinbase (Trenton, NJ)
- …business impact. *What you'll be doing (ie. job duties): This role combines technical expertise with business impact, whether it's building robust data pipelines or ... of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect...data modeling initiatives: *Architect our core data models. Provide technical leadership while guiding a team of expert modelers,… more
- Bristol Myers Squibb (New York, NY)
- …HCPs expectations, the TAS engages them with a differentiated Customer Experience ( Cx ) through deeper scientific dialogue on and consistent with label, leveraging ... liaises with other BMS functions as needed to deliver an overall higher Customer Experience ( Cx ) - by meeting HCP needs in a timely and scientific manner. This role… more
- CVS Health (Trenton, NJ)
- …every day. **Position Summary** We are seeking a highly skilled and experienced Senior Product Owner to join our Commercial Claim Adjudication engineering team. As a ... Senior Product Owner, you will contribute to product strategy...on consumer insights, research, business goals, and Customer Experience ( CX ) needs. + Play a crucial role in analyzing… more
- Coinbase (Trenton, NJ)
- … technical and non- technical leaders with ease via weekly and monthly program updates. * Quickly distill complex technical themes so that an entry level, ... is expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part of...Collaborate with engineers, designers, product managers, cross-org stakeholders and senior leadership to turn our vision into a tangible… more
- Coinbase (Trenton, NJ)
- …Chatbot (ie akin to an agent-facing Chatbot) * You will partner closely with CX , including senior leadership, to land massive impact company-wide *What we look ... wide variety of stakeholders * Experience navigating and influencing senior leadership across multiple functions * Demonstrated ability in... aptitude (via degree or prior experience in a technical role). * Must have experience in CX… more
- Amazon (New York, NY)
- …customer, you've come to the right place. Amazon Ads is looking for a Senior Manager of Product Release Manager to lead release management globally for advertising ... operational readiness. The RM actively drives discussions cross org for CX /service team usability, feature design trade-offs, product gap prioritization, and… more
- Travelers Insurance Company (Trenton, NJ)
- …of employment. As part of our comprehensive compensation and benefits program , employees are also eligible for performance-based cash incentive awards. **Salary ... to identify further optimization opportunities and communicate business results across senior leaders. You will lead strategic business partnerships across multiple… more
- Coinbase (Trenton, NJ)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program , transaction monitoring, KYC, CDD, and EDD policies, procedures and… more