- Hackensack Meridian Health (Edison, NJ)
- …transform healthcare and serve as a leader of positive change. The ** Contact Center Quality Assurance Analyst ** will be responsible for coordinating and ... outstanding service is being provided to our patients. The Analyst will be directly responsible for identification of inefficiencies...of new hires and ongoing training required for the contact center . This posiiton will offer a… more
- Amalgamated Bank (New York, NY)
- We are looking for an engaging Call Center Trainer/ Quality Assurance Analyst to join our growing Call Center . In this role, you'll be responsible for ... to be successful. To ensure success as a Call Center Trainer/ Quality Assurance Analyst , you...and source relevant training modules that would benefit the Contact Center 's development and performance. Knowledge, Skills… more
- Dow Jones (Princeton, NJ)
- …travel, the expectation will be that this role may require some visits to each contact center . + Recognition that operational roles of this nature involve some ... mobile and live events. Dow Jones has produced unrivaled quality content for more than 130 years and today...and maintain relevant working tools and materials. + Undertake quality control and accuracy checks/audits. + Monitor and report… more
- City of New York (New York, NY)
- …the consistent application of contact -handling standards across contact types. - Use quality tool to rate contact center staff and ensure that ... including Mobile Crisis and Crisis Respite. Position Summary: The Quality Analyst will report to the Supervisor...evaluate calls, chats, and texts to/from DOHMH's behavioral health contact center . This includes listening to call… more
- CAI (Trenton, NJ)
- …up users, data, etc.--Record and/or script the load test scenarios using Load Runner/ Quality Center + Collect load results from support teams to summarize ... Hybrid **Job Summary** We are looking for a motivated Quality Assurance Analyst ready to take us...well as suggest recommendations + Perform server administration for Quality Center and Load Runner products. +… more
- J&J Family of Companies (Raritan, NJ)
- …at https://www.jnj.com/innovative-medicine **We are searching for the best talent for Associate Analyst Quality Control to be in Raritan, NJ.** **Purpose:** ... would like to request an accommodation, please email the Employee Health Support Center (###@its.jnj.com) or contact AskGS to be directed to your accommodation… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …Tier 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work ... and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... Amalgamated Bank seeks a highly motivated PMO Business Analyst . Under the direction of the Director of...current /to-be workflows, and user stories + Collaborate with Quality Assurance and Business Leads to support System Integration… more
- Prime Therapeutics (Trenton, NJ)
- …drives every decision we make. **Job Posting Title** Sr. IT Service Management Analyst - Disaster Recovery Remote **Job Description** **As a Sr. IT** **Service ... Management Analyst you** **will support the enterprise IT Disaster Recovery...customers.** . **Responsibilities** + Serves as the point of contact and Subject Matter Expert for IT Disaster Recovery… more
- Amalgamated Bank (New York, NY)
- …work model does not apply to, and daily in-person attendance is required for, the contact center , branch service roles, and general services where the work to be ... As a Climate Analyst at Amalgamated Bank, you'll have opportunities to...sources mean that women and their partners can access high- quality healthcare. We are in the fight against climate… more
- New York State Civil Service (New York, NY)
- …HELP No Agency Attorney General, Office of the Title Legal Nurse/Medical Analyst :Medicaid Fraud Control Unit (6388) Occupational Category Legal Salary Grade NS ... Justice Division Medicaid Fraud Control Unit - New York City Medical Analyst , Opportunity for Registered NursesReference No. MFCU_NYC_ MA_6388Salary is $80,537 +… more
- City of New York (New York, NY)
- Job Description The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an ... health insurance coverage and increases access to affordable, high quality , and coordinated primary care with a strong focus...The Bureau of Equitable Health Systems (BEHS), within the Center for Health Equity and Community Wellness at the… more
- RWJBarnabas Health (West Orange, NJ)
- …training material creation, user training or validation, as well as general access contact center support for any change of process. Qualifications: Required: + ... SHORT HILLS ROAD, WEST ORANGE, NJ 07052 Job Overview: The Change Integration Analyst is responsible for the design, implementation, and ongoing maintenance of system… more
- Evolent (Trenton, NJ)
- …outcomes and a more connected care journey. We are hiring for a Senior Analyst to join our Strategic Solutions & Value Team to support Evolent's Musculoskeletal and ... solutions - the products that power our mission to improve care quality , affordability and experience for people with complex health conditions. Evolent's specialty… more
- Evolent (Trenton, NJ)
- …the mission. Stay for the culture. **What You'll Be Doing:** **Senior Analyst , Healthcare Analytics Consultant** The Client Analytics team provides a unique ... of our specialty programs and administrative platform. **Role Overview** The Senior Analyst role on Client Analytics will support both internal teams (EAS, Specialty… more
- Evolent (Trenton, NJ)
- …Stay for the culture. **What You'll Be Doing:** **Job Posting: Senior Analyst , Performance Analytics** **Location: Remote** Evolent is seeking a Senior Analyst ... analytic work; be comfortable breaking new ground + Execute high- quality analyses with accuracy and attention to detail; anticipate...internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to… more
- City of New York (New York, NY)
- Job Description PROGRAM/JOB DESCRIPTION: The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in ... BEHS seeks to hire two (2) experienced Senior Data Analyst . The Senior Data Analyst will play...sets. - Identify additional sources of administrative, financial, pricing, quality , and utilization data. - Continuously evaluate data for… more
- Warner Bros. Discovery (New York, NY)
- …The CNN Digital Research & Analytics team is looking for a Data & Insights Sr Analyst , with a focus on data strategy (how we structure our data), collection (how we ... & usage across the vast audience platforms. The Data & Insights Sr Analyst will work closely with stakeholders across our Data, Analytics, Research, Testing team,… more
- City of New York (New York, NY)
- Job Description The Center for Health Equity & Community Wellness (CHECW) seeks to eliminate racial and other inequities resulting in premature mortality. With an ... and evaluation activities. The Nutrition & Healthy Eating Research Analyst will sit within the R & E Unit...methods, including qualitative data. - General appreciation for data quality . Why you should work for us: - Loan… more
- MUFG (New York, NY)
- …KYC, funding, and liquidity. + Support the Bank's culture through ongoing customer contact , quality customer service, and superior product knowledge. **Skills & ... provide more details. We are seeking a Corporate Banking Analyst to join the Diversified Industrials Sponsor, Growth and...enabling it to offer the right products. At the center of the client relationship, the Relationship Management teams… more