- Pearson (Trenton, NJ)
- **Position Summary:** Working remotely from a home office, the Part-Time Customer Service Analyst serves as part of a team dedicated to providing Pearson ... employees to enhance the educational experience of students. The Part-Time Customer Service Analyst provides consistent, professional, courteous,… more
- Avispa Technology (Newark, NJ)
- Customer Service Analytics & Insights Analyst 1449107 * Hourly pay: $65-$85/hr * Worksite: Leading podcast and audiobook company (Newark, NJ 07102 - Hybrid) ... 9 Month Assignment A leading podcast and audiobook company seeks a Customer Service Analytics & Insights Analyst . The successful candidate will be… more
- City of New York (New York, NY)
- …for OMB and be an agile problem solver providing a high-level of customer service to OMB staff. The analyst will contribute to improving IT operations and ... Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01 SUMMARY: The Mayor's...to ensure issues have been resolved and provide excellent customer service . DESIRED SKILLS: - Working foundational… more
- CAI (Trenton, NJ)
- …a week). **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical ... Bilingual (Italian/English) Service Desk Analyst **Req number:** R6634...associates and vendors, and providing the technical support and customer service needed to solve requests. This… more
- Palo Alto Networks (New York, NY)
- …team that blends technical expertise with direct customer engagement. As a Customer Focus Analyst , you'll act as the front line of communication between ... **Job Summary** Unit 42's Managed Detection and Response (MDR) service is growing fast - and we're building a...such as professional services, customer success, or customer support - must, Tier 1/2 SOC analyst… more
- South Jersey Industries (Union, NJ)
- …core, we're dedicated to being a committed community partner, delivering exceptional customer service and developing innovative clean energy solutions to meet ... Position Summary Join our Business Operations team as a Customer Analyst , where you will support and...reporting. + Familiarity with field operations, utility services, or customer service environments. + Ability to work… more
- Capgemini (Bridgewater, NJ)
- **Job Title:** Service Management Consultant - ServiceNow Business Analyst **Location: Chicago, IL; Atlanta, GA; NY, NY; Dallas, TX; Houston, TX; Bridgewater, ... NJ** **Travel:** 25% **Job Description:** The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the… more
- Capgemini (Bridgewater, NJ)
- **Job Title:** Senior Service Management Consultant - ServiceNow Business Analyst - CMDB/CSDM **Location:** Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New ... by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst -… more
- Oracle (Trenton, NJ)
- …deliver service and support that represents the highest level of customer service and quality. To do this, the analyst will: + Provide world class ... or Military Spouse new to corporate experience preferred Department Description: The Customer Service team provides unique services and support to internal… more
- UKG (Trenton, NJ)
- …drives retention, adoption, and advocacy. Role Overview We are seeking a data-driven, customer -obsessed Principal Customer Experience (CX) Analyst to join ... experience. + Minimum 3-5 years applying customer experience (CX) frameworks, customer journey mapping, or service design methodologies in a professional… more
- ADP (Florham Park, NJ)
- …ROLE:** _Requirements_ + At least 3-4 years of experience in a customer service /implementation/operations environment + Demonstrates excellent verbal and written ... **ADP is hiring an Insurance Services - Sr. Service Business Analyst ** **In this role,** you will manage medium to large technical programs and develop business… more
- Capgemini (Bridgewater, NJ)
- **Job Title:** Senior Senior Service Management Consultant - ServiceNow Business Analyst (SME) - Security, Risk, & Finance and Supply Chain **Location:** ... US by Capgemini. **Job:** _Infrastructure_ **Organization:** _CIS US P&C_ **Title:** _Senior Service Management Consultant - ServiceNow Business Analyst (SME) -… more
- City of New York (New York, NY)
- …Multi-civil title recruitment strategy: Open to candidates who are permanent in the civil service title of Staff Analyst and the comparable titles of Procurement ... collaborates closely with Bureau of Government Affairs, Bureau of Customer Support, and the Bureau of Communications to ensure...LIMITED TO: - Post - Open to Permanent Staff Analyst or other similar civil service titles… more
- MTA (New York, NY)
- Cybersecurity Analyst SOC Levels 3-5 Job ID: 9687 Business Unit: MTA Headquarters Location: New York, NY, United States Regular/Temporary: Regular Department: IT ... Security Date Posted: Sep 19, 2025 Description Job Information Job Title: Cybersecurity Analyst SOC Levels 3-5 Salary Range: Level 3: $95,929 - $127,050 Level 4:… more
- CUNY (New York, NY)
- …verbal and written communications skills. + Strong attention to details with a customer service focus. + Proficiency in Microsoft 365, including Teams, Word, ... HR Data and Reporting Analyst (Business Data & Reporting Analyst ...from FLSA. This job is in CUNY's Classified Civil Service . The full specification is available on our web… more
- City of New York (New York, NY)
- …Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency ... Chief Procurement Officer. MOCS team members operate in a collaborative, service -oriented environment, where flexibility and ability to achieve results are valued.… more
- City of New York (New York, NY)
- …Office of Contract Services (MOCS) is a New York City oversight and service agency that manages procurement citywide, from planning and release of agency ... MOCS Director serves as the City Chief Procurement Officer. JOB DESCRIPTION: ANALYST MOCS team members operate in a fast-paced, collaborative, service -oriented… more
- SHI (Somerset, NJ)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... procedures. + Regularly meet or exceed performance targets for ticket resolution, customer satisfaction, and service desk metrics. + Participate in special… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …must be able to identify situations that require escalation. Most of a Support Analyst 's work consists of customer service , email communication, phone ... The ER&R Support Analyst will be a member of the fully...and relay applicable guidance to issuers + Provide exemplary customer service through phone and email +… more
- City of New York (New York, NY)
- …consistent with BEDC's core values of safety, schedule, quality, and customer service . The sustainability program ensures sustainable infrastructure investments ... boards and urban planners where excellent communication and client service skills are required. BEDC is seeking to hire...are required. BEDC is seeking to hire a Sustainability Analyst to support the sustainability program. Reporting directly to… more