- SHI (Somerset, NJ)
- … Customer technology-related incidents. We are looking for someone with excellent customer service / service desk skills, creative troubleshooting ... has an exciting opportunity available on our IT Cloud Service Desk Operations Team. This team is...to the maintenance and support of SHI's Cloud Support customer environment, providing a single view to the organization… more
- iconectiv (Bridgewater, NJ)
- …visit www.iconectiv.com . Follow us on X and Linkedln. **Responsibilities:** Customer service skills like; patience, attentiveness, attention to detail, ... are not limited to the following; + **The IT Service Desk and Network Operations Team is...OS) 2. IT Infrastructure (ex. telephones, network/internet connectivity) 3. Customer Service Requests (ex. password resets, VPN… more
- CAI (Trenton, NJ)
- …solve requests. **Job Description** We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst, you will be responsible... support to our customers applying technical knowledge and customer service skills via phone, email, or… more
- TEKsystems (New York, NY)
- …from this, the Help Desk Support Analyst will provide support and customer service to users (Doctors, nurses, medical technicians and corporate employees), ... to problem management process Skills Help desk support, Troubleshooting, Service desk , Customer service , Active directory, Office 365 Additional… more
- TEKsystems (New York, NY)
- …The shifts available is Monday - Friday, 11 am - 7 pm. Skills Help desk , Service desk , Customer service , Windows 10, Active directory, Microsoft ... Citrix, VPN, document management systems, iManage Top Skills Details Help desk , Service desk , Customer service ,Windows 10,Active directory,Microsoft… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a...necessary. The Service Desk Unit is part of a central services and...and onboard staff to ensure all can provide quality customer service on procurement, contracting and system… more
- CUNY (New York, NY)
- IT Support Assistant - Service Desk Support Assistant (Tier 1, Part-Time, Closing Shift) **GENERAL DUTIES** IT Support Assistants support routine operations and ... a part-time, Tier 1 support role at the Baruch Service Desk . Reporting directly to the ...technology, or IT certifications are highly preferred. * Excellent customer service and communication (written and oral)… more
- City of New York (New York, NY)
- Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst/Analyst CONTROL CODE: OTH-25-01 SUMMARY: The ... support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the...be an agile problem solver providing a high-level of customer service to OMB staff. The analyst… more
- Honeywell (Morris Plains, NJ)
- …emissions, and improving their operational efficiencies. **THE POSITION** As a **IT Manager, Service Desk Problem Management** , you will be responsible for ... investing in innovation and manufacturing enhancements and maintaining deep customer relationships. We foster a collaborative and inclusive work...managing and overseeing the service desk problem management process. Your role… more
- City of New York (New York, NY)
- …databases and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. ... information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient incident ... management. This role focuses on customer service excellence, problem resolution, and continuous...for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and… more
- Insight Global (Burlington, NJ)
- …internal teams. Job Summary: We are seeking a dedicated and skilled International Remote Service Desk Employee to join our AP Technology group from India. The ... ideal candidate will provide technical support, responding promptly to service desk tickets, and accurate data entry...time effectively in a remote work environment. - Strong customer service orientation and problem-solving abilities. -… more
- CompuCom (Trenton, NJ)
- …Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk Support ... with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support + Provide… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk Unit is part of the central services group at MOCS. ... related to sustainable knowledge acquisition and skills building. The Service Desk operates as a central ...- Record user interaction and categorical data in designated customer service platforms, eg JIRA; - Propose… more
- Marriott (New York, NY)
- …the absence of the Front Office or Assistant Front Office Manager. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond for ... office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees...for guest relations. * Empowers employees to provide excellent customer service . * Observes service … more
- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... of third-party websites and apps. We start with the customer and work backwards in everything we do, including...come to the right place. The Amazon Ads Supply Desk is powered by a team of supply experts… more
- City of New York (New York, NY)
- …to various RCDA locations to provide onsite support. - Ensure high levels of customer service quality and availability by working closely with Tier 2, Tier ... responsibilities as required. PREFERRED SKILLS - Thorough knowledge of service desk functions and operations. - A+...tools. - Strong written and verbal communication. - Strong customer service experience and skills; courteous telephone… more
- Canon USA & Affiliates (New York, NY)
- …via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service . - Contributes to the creation of the Site Procedure Guide ... plus 2 to 4 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Good customer … more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …tracks incidents in area of specialty to ensure resolution occurs within the customer Service Level Agreement by documenting all troubleshooting efforts in ... customer specific business environment. Maintains an understanding of customer Service Level Agreements. + Develops and...technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.… more
- Allied Universal (Morris Plains, NJ)
- …Wed08:30 AM - 04:30 PM Fri08:30 AM - 04:30 PM **Responsibilities:** + Provide customer service to visitors and staff by following security procedures and ... full-time positions! As a **Security Officer - Government Front Desk ** in **MORRIS PLAINS , NJ** , you will...New Jersey Security Professional Guard Card is required. + Customer service experience is preferred. + Be… more