- Amazon (New York, NY)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Customer Engagements (SCE) is seeking a senior Deal Lead to drive engagement and lead the...You will be able to distill business objectives in service of developing and executing deal structures that maximize… more
- ServiceNow, Inc. (New York, NY)
- …Area, resulting in clear accountability, consistent service and one face to the customer . This role also carries the lead responsibility for Customer ... have responsibility for leading the team that makes every customer in the Strategic Tech, TMT, & System Integrators(SI)...Tech, TMT, & System Integrators(SI) Major Area committed to Service Now for life and have the ability to… more
- Zoom (Trenton, NJ)
- …these customer segments. The ideal candidate will create and lead cross-functional teams focused on identifying, analyzing, and addressing key factors affecting ... teams to align retention strategies + Identifying opportunities for product and service improvements to enhance customer satisfaction + Driving continuous… more
- LinkedIn (New York, NY)
- …determined by the business needs of the team. We are looking for a Lead Account Executive to join our Marketing Solutions team to continue expanding LinkedIn's ... Associations, and Government entities to market to the world's professionals. As a Lead Account Executive, you will take a collaborative approach to developing and… more
- Burlington (Princeton, NJ)
- …and ensure a great first and last impression + Observe and provide feedback to Customer Service Lead on speed of checkout, line management and friendliness ... by working closing shifts on nights and weekends as part of the leadership rotation schedule. **Responsibilities:** + Role...**Responsibilities:** + Role model for exemplary customer service behaviors. The Retail Store Closing Lead … more
- Goodwill Industries of Southern New Jersey and Phi (Hamilton, NJ)
- …Any Education Level None Travel Percentage None Category Retail Description The Senior Customer Service Associate is responsible for positively impacting the ... customer experience by effectively training and mentoring other Customer Service Associates and Customer ...as a member of the store sales team to lead a positive customer and brand experience,… more
- Coinbase (Trenton, NJ)
- …propose solutions that reduce friction through product improvements, automation, and self- service content. * Continuously improve customer satisfaction (measured ... team drives strategy, planning, and execution for the Global Customer Support (GCS) organization, operating at the intersection of...a reasonable accommodation because of a disability for any part of the employment process, please contact us at… more
- Brink's (Trenton, NJ)
- …Job Category The Account Services Lead is responsible for account management, customer relations, and customer service and support aspects of the ... accounts. The incumbent functions as primary escalation point for customer service issues and acts as the...ownership for pre and post-sales support issues initiated by customer and internal personnel . Lead activities… more
- Guardian Life (New York, NY)
- … engagement solutions. Experience developing and leading teams in customer service technology is essential. **You Will** + Lead the design, development, ... **Technology Lead , Service Technology** **Role Summary** As...culture of engineering excellence. This role will focus on Customer Service Technology, including platforms such as… more
- The Childrens Place (Bloomfield, NJ)
- …for both internal and external customers + Model, encourage, and demonstrate exceptional customer service behaviors while on the sales floor and maintain high ... **Location:** Bloomfield, New Jersey **Job Summary:** The Store Lead will be responsible for supporting the Store...team to maximize productivity through operational and product knowledge, customer service and participating in an completing… more
- Goodwill Industries of Southern New Jersey and Phi (Ewing, NJ)
- Salary Range $18.25 - $22.25 Hourly Description The Customer Service Manager is responsible for the oversight, leadership and achievement for the sales floor and ... obtaining set sales goals. The Customer Service Manager directs all aspects relating...tied to whether you are a full-time employee or part -time employee. Full-time employees, after satisfying the new hire… more
- Deloitte (New York, NY)
- …global customer transformation by designing and implementing innovative experiences across customer service , sales, and field service . We blend strategy, ... team delivers solutions that empower organizations to optimize sales operations, elevate customer service interactions, and enhance field service delivery.… more
- Amazon (Newark, NJ)
- …Voice of Customer (VoC) insights. ABOUT YOU You'll assist in transforming customer service delivery as we scale globally and implement AI-first strategies to ... that improve customer experience and operational efficiency across Audible's global customer service organization - Manage the complete lifecycle of complex,… more
- Under Armour, Inc. (Elizabeth, NJ)
- …times. **We count on our Lead Associate, Footwear to:** + Provide an exceptional customer service experience that is unique to Under Armour + Bring out the ... the achievement of store footwear sales by providing the customer with an exceptional shopping experience. The Lead...Image & Athlete Experience** + Model the Under Armour service culture and exceed customer expectation +… more
- ABM Industries (Trenton, NJ)
- …(if applicable), ten-year work history if available **Preferred Qualifications** + Customer Service Experience + One year of lead or supervisory experience + ... Promptly and accurately complete all required paperwork. + Obtain customer signature on all service reports (before...determination of your manager, may or may not become part of this position's primary responsibilities. + When the… more
- Sprinklr (New York, NY)
- Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at ... scale - across every customer touchpoint. By combining human instinct with the speed...We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next-… more
- Nestle (New York, NY)
- …growth. Join us! **Position Summary** : Step into a pivotal role as Delivery Service Lead , where you'll shape and execute the strategy for international product ... service strategies + Partner with marketing, e-commerce, and customer service teams to develop and launch...teams to develop and launch new delivery services + Lead execution of customer improvement initiatives focused… more
- Mount Sinai Health System (New York, NY)
- …biomedical center (Top 500 list). To meet Sinai's scientific and clinical goals, the Lead brings a strategic, tactical and customer -focused vision to evolve the ... team, a clinical data warehouse team and a data services team. The ** Lead HPC Architect** **, Cybersecurity, High Performance Computational and Data Ecosystem,** is… more
- ADP (New York, NY)
- **ADP is hiring a Lead Product Manager.** + _Are you empathetic to...role for you. Ready to design what's next? As part of the ADP Lyric HCM product team, you ... that is native where their employees are. The Senior Lead Product Manager of Global Expansion will be responsible...creators who stay current on the latest trends. As part of our team, your voice will influence product… more
- Publicis Groupe (New York, NY)
- …and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to ... landscape and the need for fluid thinking is just part of our problem-solving nature. Which means we're untethered...X, Plowshare and 3Share. Our capabilities span the full customer journey-from creative and experience to Commerce and CRM-through… more