- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- TEKsystems (New York, NY)
- Description One of our major Healthcare clients in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise ... applications. In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: *… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …experience + Clearance Level - Secret **Primary Job Specific Skills** + Help Desk ServiceNow ticket management **Other Job Specific Skills** + Works ... As a Help Desk Analyst within the Defense...management, or similar technical related issues. + Performs initial level of problem identification and attempts to resolve using… more
- City of New York (New York, NY)
- …York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists ... Responsibilities include but are not limited to: - Perform high- level triage of computer and applications related problems to...application related issues. - Perform in a high-volume IT Help Desk call center, with a high… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One ( 1 )...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... IT technical support services, responding to incidents within Service Level Agreements. - Update ServiceNow system to reflect actions...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- iconectiv (Bridgewater, NJ)
- …support in a variety of technologies are required. Our customer services desk provides end-user support for proprietary business applications and standard (off the ... not limited to the following; + **The IT Service Desk and Network Operations Team is 24x7x365 in support...following types of calls, questions, or tickets (not all-inclusive): 1 . IT Desktop Applications (ex. Outlook, Microsoft Office, VPN… more
- Robert Half Technology (New York, NY)
- Description Profile - Roles and Responsibilities 1 . Ensuring all the calls are reported to ServiceDesk and are resolved as per the SLAs . 2. Audit Compliance: Making ... expired accounts in accordance with HR Requirements. 16. Ensuring that a high level of customer service and support is provided to all internal and external… more
- New York State Civil Service (New York, NY)
- …Coordinate telecom services for staff onboarding, offboarding, moves and changes with the Help Desk and Administrative Services* Liaise with third party vendors ... Agency Empire State Development, NYS Title Datacenter/Network Technician Tier 1 Occupational Category Other Professional Careers Salary Grade NS...with VMware 7.0 + and VMware VDI solutions, Some Help Desk functionality. Ability to work with… more
- City of New York (New York, NY)
- …Director for Agency Operations, the Director of User Support will manage a team of help desk staff who field inquiries from City employees and vendors on major ... the end users. - Participate in training and preparing Help Desk staff to support new systems...NY, NY ADM MANAGER-NON-MGRL FRM M1/M2 - 1002C Qualifications 1 . A baccalaureate degree from an accredited college and… more
- Schwarzman Animal Medical Center (New York, NY)
- …pickup area/package area. + Clean desk glass both sides each day. + Basement Level : As needed to remove full bags. Tidy each workday. + Garbage Area : Recycle/ ... teaching hospital and take your career to the next level . Responsibilities include but are not limited to: +...on conditions. + As requested, hose sidewalks to street 1 times daily. + Lobby Bathrooms : 3 total… more
- City of New York (New York, NY)
- …Agency-Office of Payroll Administration (FISA-OPA) seeks to hire a Customer Info. Representative Level 1 for the Payroll Funding, Certification and ACH Unit. The ... New York, NY CUSTOMER INFORMATION REP - 60888 Qualifications 1 . A baccalaureate degree from an accredited college or...researching the answers to questions in a customer service, help desk or public information capacity; or… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... ###@health.nyc.gov or ###. CUSTOMER INFORMATION REP - 60888 Qualifications 1 . A baccalaureate degree from an accredited college or...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... through outreach, education, surveillance, and enforcement. With staff of 1 ,000, the Division covers a broad range of subject...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... operation business tasks. CUSTOMER INFORMATION REP - 60888 Qualifications 1 . A baccalaureate degree from an accredited college or...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... list should apply. CUSTOMER INFORMATION REP - 60888 Qualifications 1 . A baccalaureate degree from an accredited college or...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... duties as assigned CUSTOMER INFORMATION REP - 60888 Qualifications 1 . A baccalaureate degree from an accredited college or...researching the answers to questions in a customer service, help desk or public information capacity may… more
- New York eHealth Collaborative (New York, NY)
- …O/S, MS Office, and Jira. + 2+ years' experience working in a Service Desk / Help Desk environment with demonstrated working knowledge of basic hardware ... Founded in 2006 by healthcare leaders, NYeC works to help New York State achieve the Triple Aim of...that cannot be resolved will be escalated to NYeC level 2 or level 3 teams for… more