- City of New York (New York, NY)
- … Desk Representative for the Citywide User Support Division. Under general direction, the Help Desk Level 1 Representative will serve as the ... System (PMS), City Human Resource Management System (CHRMS), Remedy and others. The Help Desk Level 1 Representative will: - Respond to telephone… more
- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... **What will I get to do?** As a Tier 1 Service Desk Representative, you will have...reading and writing in Spanish **What additional characteristics will help me thrive?** + Proficient in the use of… more
- Bank of America (Pennington, NJ)
- Analyst I - Help Desk Pennington, New Jersey **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed ... be at least 18 years of age.** Acknowledge (https://ghr.wd1.myworkdayjobs.com/Lateral-US/job/Pennington/Analyst-I Help - Desk \_25040781) **Job Description:** At Bank of America,… more
- Insight Global (New York, NY)
- …also have onsite walk-ups and deskside help as well. Since this is a 365 desk there will be some US holidays that the analysts will need to work on a skeleton ... This role will primarily focus on 1st and 2nd level support. Each field office has their own Desktop...year Technical Degree OR equivalent experience as a Service Desk Analyst or Technical Support ( 1 -2+ years)… more
- Marriott (New York, NY)
- …school diploma or GED; 1 year experience in the guest services, front desk , or related professional area. OR * 2-year degree from an accredited university in ... Remotely?** N **Position Type** Management **Bonus Eligible:** Y **JOB SUMMARY** Entry level management position that is responsible for leading and assisting with… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...coverage for meetings and/or assigned hours. With a certain level of independence, identify when issues should be escalated,… more
- City of New York (New York, NY)
- …update inventory of all equipment, software, and licenses. - Monitor and respond to IT help desk tickets in a timely and efficient manner. - Provide guidance and ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One ( 1 )...IT ecosystem and dependencies. - Proven experience as a Help Desk Technician or other customer support… more
- TEKsystems (New York, NY)
- …with the IT team members to implement fixes, enhancements, work on projects and help identify larger problems. Shift: Saturday and Sunday 12:00 am - 12:30 pm; Monday ... 12:00 am - 1 :00 pm Essential Duties and Responsibilities: * Serve as...Required: * Experience providing telephone based technical support and/or desk side technical support. * Ability to communicate technical… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- City of New York (New York, NY)
- …assuming increasing levels of responsibility for the agency's success. The Service Desk Operations (SDO) Associate Directors align daily operations to the agency's ... schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability (only...a collaborative environment for all peers. With a certain level of independence, the Associate Director will also be… more
- GovCIO (Trenton, NJ)
- …to this job (https://careers-govcio.icims.com/jobs/6746/service- desk -analyst sme-%28team-lead%29/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834385473) ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line...team lead monitors service delivery activities to ensure service level agreements are met and improve customer satisfaction. This… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- SHI (Somerset, NJ)
- …offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently managing ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...are developing a deeper technical specialization within the service desk environment. This position is hybrid in our Austin… more
- City of New York (New York, NY)
- Job Description **This is not a Help Desk /Desktop support position** The Mayor's Office of Contract Services (MOCS) is a New York City oversight and service ... relevant to Analysts in their assigned division and demonstrate an advanced level of expertise. Senior Analysts assume increased responsibilities and may train and… more
- CUNY (New York, NY)
- …with other OIT professionals, including systems administrators, network administrators, help desk analysts, security administrators, and third-party vendors. ... Computer System Manager Level 4 - Director of Application Development **GENERAL...information systems technology experience at the rate of one ( 1 ) year of college for six (6) months of… more
- Penn Medicine (Plainsboro, NJ)
- …Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders ... Full Time - Days - Monday through Friday** **Sign-On Bonus: $ 1 ,000 to external candidates** **_**Competitive Benefits, Career Growth Opportunities and Tuition… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... through outreach, education, surveillance, and enforcement. With staff of 1 ,000, the Division covers a broad range of subject...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... ###@health.nyc.gov or ###. CUSTOMER INFORMATION REP - 60888 Qualifications 1 . A baccalaureate degree from an accredited college or...researching the answers to questions in a customer service, help desk or public information capacity may… more
- City of New York (New York, NY)
- …information technology systems for researching the answers to questions in a customer service, help desk or public information capacity; or 3. A four-year high ... 9am to 5pm CUSTOMER INFORMATION REP - 60888 Qualifications 1 . A baccalaureate degree from an accredited college or...researching the answers to questions in a customer service, help desk or public information capacity may… more