- Lumen (Trenton, NJ)
- …time incident management of UNICall functions (Safety and environmental, corporate security emergency calls, Cyber incident response team, bomb threats, theft and ... vandalism, and disaster preparedness) **Location** This is a remote position open to candidates based anywhere in the US **The Main Responsibilities** * Associates Degree or equivalent required and 2 years of Telecom or Fraud related field. * Must have the… more
- City of New York (New York, NY)
- …five-day work schedule Mon - Fri from 9 am - 5 pm. The Interactive Voice Response (IVR) Specialist is responsible for managing and supporting IVR infrastructure ... two additional years of full-time experience as follows: (1) As a Telecommunications Associate ( Voice )-Assignment Level I, II , and III working for the City of… more
- City of New York (New York, NY)
- …program and services. The Office of Constituent Services is recruiting for an Eligibility Specialist II to function as a Medicaid Helpline Agent in the DSS ... to the general public. Infoline uses both an Interactive Voice Response System (IVRS) and live telephone agents who...call center. OCS is recruiting for fifteen (15) Eligibility Specialist II to function as Infoline/Medicaid Helpline… more