- Merck & Co. (Rahway, NJ)
- …and leveraging it for how we operationalize CMC. This individual will be a senior member of the Regulatory Affairs CMC organization and will also manage significant ... external organizations.Performs risk assessments for determination of probability of success for strategic regulatory CMC decisions, approves appropriate level of… more
- Confluent (Trenton, NJ)
- …One Team. One Data Streaming Platform. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- MongoDB (New York, NY)
- …and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a passion for ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or...or with another internal MongoDB team members, advising the customer on strategies to optimize their technical … more
- Ricoh Americas Corporation (Parsippany, NJ)
- **Additional Pay Details** Compensation Range $115,000 - $125,000 per Year ** Senior Manager I, Technical Customer Support.** **Strategy & Planning** POSITION ... PROFILE Responsible for focusing on the complex technical aspects of all Ricoh products sold through all...required to address product issues affecting performance, safety, and customer satisfaction + Serve as a witness with the… more
- Amazon (New York, NY)
- …* Create and maintain Voice of Customer (VOC) and Customer Success mechanisms that bridge the gap between technical capabilities and business needs, ... Hiring top talent is not only critical to Amazon's success -it can literally change the world. It took a...hiring problems You will serve as the single threaded Senior Product Manager - Field (PM-F) to own the… more
- Amazon (New York, NY)
- …to build innovative solutions for their most complex challenges. The Observability Customer Success Specialist role supports our customers' post launch journey ... and logs - Configure and integrate AWS observability services with existing customer tool - Apply technical expertise in observability practices, including:… more
- Acxiom (Trenton, NJ)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... work, and measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in… more
- Confluent (Trenton, NJ)
- …Program by the Department of Defense. **About the Role:** Confluent is searching for a Customer Success Technical Architect (CSTA) to act as a trusted ... Sales, Product, Services, Support and Training teams to drive technical success . + Identify customer ...present periodic customer reviews, including analysis of technical health and operational performance, to Confluent senior… more
- Intuit (New York, NY)
- …public advocates and strategic drivers of growth for Intuit. As a ** Senior Technical Program Manager** , you'll drive cross-functional collaboration, alignment, ... shape Intuit's direction, and deliver exceptional outcomes for enterprise customers. The Senior Technical Program Manager leads the strategic planning and… more
- WTW (New York, NY)
- …with other IT teams, stay updated on the latest technology trends, and deliver exceptional customer service will be key to your success in this role. **The ... support, with at least 2 years in a senior or lead role. + ** Technical Skills**...ability to effectively communicate technical information to non- technical stakeholders. + ** Customer Service** : Strong… more
- Fujifilm (Trenton, NJ)
- **Position Overview** The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... with peers and other team members when working on more complex technical issues. + Effectively documents cases throughout the process of troubleshooting the… more
- JPMorgan Chase (Jersey City, NJ)
- As a Senior Associate Technical Product Manager at JPMorgan Chase, you will play a key role in developing and delivering technology products that advance our ... and comprehensive product documentation, including user guides, release notes, and technical specifications. + Participate in Agile ceremonies, fostering a culture… more
- Coinbase (Trenton, NJ)
- …patterns and is able to sustain Critical User Journey performance in alignment with customer demand. *What you'll be doing (ie. job duties):* * Drive the strategy ... across cloud, networking, storage, and compute platforms, driving highly technical and cross-functional outcomes * Partner cross-functionally with engineering,… more
- Amazon (Newark, NJ)
- …working on your in-flight features - Enhance customer service systems to help customer success teams deliver high-quality customer support - Use data to ... other. Imagine your future with us. ABOUT THIS ROLE Audible is seeking a Senior Product Manager, Customer Support and Knowledge Management to define and build… more
- Google (New York, NY)
- …You bring a passion for sales, knowledge of online media, and commitment to maximize customer success . You act like an owner, move with velocity through change, ... Senior Program Manager, AI Acceleration, Google Customer...and competitive sellers who maintain a relentless focus on customer success by bringing the best Google… more
- IBM (New York, NY)
- …Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, ... your unique skills and experience. **Your role and responsibilities** As a senior managing SAP consultant, you will serve as a client-facing practitioner responsible… more
- Comcast (New York, NY)
- …business challenges and evolving needs. **Job Description** **About the Role** Reporting to the Senior Manager, Customer Success , we are seeking a Lead ... success . + Mentor and coach Customer Success Managers to improve their performance and technical...team standards and objectives. + Provide feedback to the Senior Manager, Customer Success , on… more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist GenAI within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you ... realization for AWS generative AI services by developing and executing comprehensive customer success strategies. You will architect the frameworks, programs,… more
- Amazon (New York, NY)
- Description As Principal, Customer Success Specialist Amazon Connect within the AWS Customer Success Center of Excellence, you will drive enterprise ... realization for AWS Amazon Connect services by developing and executing comprehensive customer success strategies. You will design and implement frameworks,… more
- Proofpoint (New York, NY)
- …college degree in a business area, technical area or equivalent + Demonstrate customer success principles and the rationale for the related behavior + Must ... our growing field services team. The mission of the Customer Success Manager is to ensure that...a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical … more
