- ASM Research, An Accenture Federal Services Company (Trenton, NJ)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- City of New York (New York, NY)
- …and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity; or 3. A four-year ... and information technology systems for researching the answers to questions in a customer service , help desk or public information capacity may be substituted on… more
- City of New York (New York, NY)
- …Internet Protocol (VoIP) systems throughout the agency, as well as serve as a service desk support agent onboarding and offboarding users. TELECOMMUNICATIONS ... voice telecommunications (telephone, radio, microwave, fiber optic and cellular service ) telecommunications technology, electronics, physics, and/or planning and analysis… more