- Comcast (New York, NY)
- …business challenges and evolving needs. **Job Description** **About the Role** Reporting to the Senior Manager , Customer Success , we are seeking a ... ensuring alignment with team standards and objectives. + Provide feedback to the Senior Manager , Customer Success , on individual and team development… more
- NTT America, Inc. (Trenton, NJ)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... does not manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties… more
- Acxiom (Trenton, NJ)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- Proofpoint (New York, NY)
- …and self-motivated individual to join our growing field services team. The mission of the Customer Success Manager is to ensure that our customers realize ... a fast-paced environment that demands interaction with enterprises at senior levels, as well as with technical staff within...from their partnership with us. + Create and maintain Customer Success Plans (CSP) for each of… more
- ISMG - Information Security Media Group (Princeton, NJ)
- …they need to stay ahead. The Opportunity We are seeking an experienced and strategic Senior Customer Success Manager to join our growing Digital ... take on added responsibility as a deputy to the manager , helping to guide and mentor team members as...but also play a pivotal part in scaling our customer success function. You will help shape… more
- MongoDB (New York, NY)
- …Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. Individuals in the Senior Customer Success Manager role have a ... candidate will have** + 7+ years experience working in Customer Success , Account Management, Client Services or... + Forecast expected churn and growth to your senior leadership team + Help interview, onboard and ramp… more
- Persado (New York, NY)
- …Places To Work in 2021, 2022 & 2024. What We Are Looking For As a Senior Customer Success Manager , you will partner with customers to drive value through ... team player and flexible. + 6-8 years of relevant experience in Customer Success , Program Management, or Account Management at a high growth Enterprise SaaS… more
- ISC2 (Trenton, NJ)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Manager , Customer Success & Account Management leads the team ... You will be accountable for the performance of the Customer Success Account Managers and for aligning...Strong interpersonal and executive presence, with ability to engage senior customer stakeholders, exhibiting focus and drive… more
- IBM (Somerville, NJ)
- …role in mitigating risks and driving positive customer outcomes. As a Sr . CAP Manager , you will foster collaboration and alignment within the Technical ... expertise** * Experience: +5 years of experience in Technical Account Management (TAM), Customer Success Management (CSM), Program Management, or a related … more
- Pegasystems (New York, NY)
- Sr . Client Success Manager - FS/Banking Job...our client's success . **Picture Yourself at Pega:** A Senior Customer Success Manager is ... You've Accomplished:** A proven customer satisfaction and revenue driver. The Senior Customer Success Manager leverages data and relationships to… more
- MongoDB (New York, NY)
- …oversight, this role will also be responsible for the direct leadership of the other Customer Success team members (CSMs) aligned to the account. This role will ... critical project issues, providing timely updates and recommendations to senior management Risk Management and Issue Resolution + Take...with 1-2 years of management experience, preferably in a customer success or account management capacity +… more
- Amazon (New York, NY)
- …development and the end-users/customers of those products. * Create and maintain Voice of Customer (VOC) and Customer Success mechanisms that bridge the gap ... Hiring top talent is not only critical to Amazon's success -it can literally change the world. It took a...hiring problems You will serve as the single threaded Senior Product Manager - Field (PM-F) to… more
- LiveRamp (New York, NY)
- …forefront of rapidly evolving compliance and privacy requirements.** Are you a seasoned Customer Success leader seeking a high-impact role? Do you thrive scaling ... journey + Develop and scale a rapidly growing Customer Success team while delivering stellar outcomes...trends into LiveRamp use cases + Established credibility with senior executives in THETA verticals + Quick to learn… more
- Verint Systems, Inc. (Trenton, NJ)
- …Reporting, Dashboards, ad hoc) which as requested by customers and communicated by the Customer Success Manager . + Develop recommendations for improving the ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...superior analytics, as suggested by the product team or customer success leadership. + Leverage expertise during… more
- Taiho Oncology (Princeton, NJ)
- …mid-size oncology company with a robust pipeline and multiple commercialized products. As a Senior Manager , Sales Operations & Analytics, you will play a pivotal ... who work relentlessly to help execute our mission. Taiho's success is founded on ensuring we always act with...improving the lives of cancer patients. Position Summary: The Sr . Manager , Sales Operations & Analytics is… more
- LinkedIn (New York, NY)
- …the market provides. Strategic Accounts, LinkedIn Marketing Solutions, is searching for a Sr . Client Solutions Manager to manage relationships with our largest ... LinkedIn can provide more value to our clients. The Sr . Client Solutions Manager will be measured...** + Build trusted relationships with clients providing best-in-class customer experience by proactively identifying and solving customer… more
- Xerox (Trenton, NJ)
- Sr . Manager , Service Enablement **General Information** Press space or enter keys to toggle section visibility Country United States Department IM SERVICE ... financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work,...work. Learn more about us at www.xerox.com . The Sr . Manager , Service Enablement leads client onboarding… more
- Insight Global (Bernards, NJ)
- Job Description The Sr Manager , Experience Management is a critical role intended to drive high-priority, fast-moving CX initiatives across the entire ... customer -centric strategies for high-impact, fast-paced projects across numerous CX workstreams. The Sr Manager is a key member of the CX team responsible… more
- SHI (Somerset, NJ)
- …you need to thrive - in our offices or yours.** **Job Summary** The Sr . Campaign Manager will design and execute integrated omnichannel marketing campaigns to ... architect campaign plans and manage all channel performance for maximum impact. The Sr . Campaign Manager collaborates with sales and product teams, analyzes… more
- LinkedIn (New York, NY)
- …or Mountain View Office. We are seeking qualified candidates for the role of Senior Marketing Manager II, NAMER Customer Marketing. This person will ... strategy and be an integral member of the Global Customer Marketing team, which delivers strategic marketing campaigns to...among our top customers, verticals, and markets. As a Senior Marketing Manager II, you will own… more