- Cognizant (Bridgewater, NJ)
- **Job Title:** Sr . Genesys Cloud Architect...2025 **About the Role** We are looking for a ** Senior Genesys Cloud Architect** to ... role is ideal for a seasoned architect with deep expertise in **Google CCAI Platform** , ** Genesys Cloud ** , and **Amazon Connect** . You will play a key role in… more
- Amazon (New York, NY)
- …or equivalent experience - 5+ years of experience as a contact center technology architect, enterprise IT Architect or senior contact center developer, with ... You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle.… more
- Cognizant (Bridgewater, NJ)
- …and implementation of advanced technology solutions using Google CCAI Platform Genesys Cloud and Amazon Connect + Oversee the development and deployment ... We are seeking a highly experienced Sr . Technology Architect with 18 to...ideal candidate will have expertise in Google CCAI Platform, Genesys Cloud and Amazon Connect. This role… more
- AIG (Jersey City, NJ)
- …Responsibilities: + Design, planning and support of contact center solutions and migrations ( Genesys Cloud ). + Develops high and low level contact center design ... help customers to manage risk. Join us as a Senior Contact Center Engineer to play your part in...center delivery, integration, and support. + Strong experience of Genesys Cloud . + Prior experience of Avaya… more
- CenterWell (Trenton, NJ)
- …centers. + Familiarity with cloud -based telephony and CRM platforms (eg, Genesys Cloud , Five9, Salesforce). + Project management or Agile/Scrum experience is ... a part of our caring community and help us put health first** The Senior Product Manager Conceives of, develops, delivers, and manages products for customer use. The… more
- Capgemini (New York, NY)
- …underpinned by technology created with purpose. **YOUR ROLE** As a Senior Consultant in the Enterprise Transformation team at Capgemini Invent, you will support ... In this role you will play a key role in: . Partner with senior client stakeholders to shape customer service transformation strategies aligned to broader enterprise… more
- Capgemini (New York, NY)
- …by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. **YOUR ROLE** As a Managing Consultant in the ... channel strategy, interaction design, workforce transformation, performance management, and technology enablement. . Drive the development of routing and deflection… more