• Reebok International, Ltd (Somerville, MA)
    …or Co- Manager role in a similar business (preferred). Demonstrated success in driving sales performance and exceeding statistical targets. Strong communication, ... Suite 308 Somerville, MA 02145 As an Assistant Store Manager , you will support the Store Manager ...a team that delivers results through providing an amazing customer experience. You also share the responsibility to execute… more
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  • Rotterdaminnovationcity (Somerville, MA)
    …positioning, and act as the connective tissue between product, marketing, sales, and customer success . You'll bring deep customer insight, commercial acumen, ... plans, positioning, and timelines Ensure internal readiness across sales, marketing, customer success , and support Messaging & Positioning Translate complex… more
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  • Quantivly Inc (Somerville, MA)
    …and reliably. Role overview We are looking for a hands‑on Technical Product Manager with a strong bias toward product execution and product operations. You will ... to the CEO/CTO and act as the connective tissue between Engineering, Design, Customer Experience, and Commercial teams. You will own the product backlog and… more
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  • Formlabs (Somerville, MA)
    Manager to define and drive new hardware products to completion, ensuring customer satisfaction and business success . This role involves defining the ... capture these new opportunities. This person will serve as the voice of the customer , working to develop and launch products that will delight our members and… more
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  • Blue Trace (Boston, MA)
    …we are expanding our team to provide dedicated customer success support. The customer success manager will be a key role in driving the successful ... engagement, intervening early to prevent churn. ABOUT YOU Previous Customer Facing Experience required: Success Manager...ABOUT YOU Previous Customer Facing Experience required: Success Manager , Renewals Manager , Implementation… more
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  • Bynder Inc. (Boston, MA)
    …team. Job Description: Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and ... high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to… more
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  • Bynder (Boston, MA)
    …now to join our talented team. Bynder is seeking an experienced and highly motivated Customer Success Manager with a strong background managing and growing ... with customers using cloud-based marketing technology platforms. As a Mid-Market Customer Success Manager , you will work closely with customers to… more
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  • Bynder (Boston, MA)
    …team. Job Description Bynder is seeking an experienced and highly motivated Enterprise Customer Success Manager with a strong background managing and ... high-profile customers using cloud-based marketing technology platforms. As an Enterprise Customer Success Manager , you will work closely with customers to… more
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  • Creative Force (Boston, MA)
    …strategy, and impact. Needless to say, it is a role we take seriously. Customer Success Manager Self-Assessment: Normally, this is where you'd find ... What's the Role? Still interested? Awesome. Here's the deal: Customer Success Managers at Creative Force play...up on the bottom line. You're a Proactive Change Manager You get that adoption isn't just about features.… more
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  • Crunchr (Boston, MA)
    …teams lead business conversations with confidence through our product and solutions. The Customer Success Manager is our customers' partner, providing ... The total CS team consists of 10 team members working as Customer Success Managers, Data Implementation Specialists and Customer Support Specialists across… more
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  • Out in Science, Technology, Engineering, and Mathematics (Boston, MA)
    …a unique opportunity to make a significant impact in an evolving market. As a Strategic Customer Success Manager , Enterprise , you will play a pivotal role ... junior team members, and contribute to the continuous improvement of Customer Success processes. What You Bring Bachelor's degree or equivalent experience. 5+… more
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  • Jedox AG (Boston, MA)
    …transformation and provide tangible customer value. Your Responsibilities We are hiring a Customer Success Manager , based in Boston. This role sits at ... cross‑functional teams You thrive in fast‑paced environments with shifting priorities Ensuring customer success and satisfaction is your top priority Acting as… more
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  • Cato Networks (Boston, MA)
    …fast track to becoming the worldwide market leader - don't miss it! As a Cato Customer Success Manager , you will be a trusted advisor to our top customers ... within the customer as well as Cato's teams (Sales, Customer Success , R&D and Support Engineering). Own and orchestrate Cato's post‑sales motion, including… more
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  • Lumafield (Boston, MA)
    …an office in San Francisco, CA. About the role: Lumafield is looking to bring on a Customer Success Manager (CSM) to drive customer outcomes and revenue ... CSMs will lead business reviews, develop and execute on mutual customer success plans, and drive net revenue retention through strategic account growth.… more
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  • Crayon (Boston, MA)
    …generative AI is transforming go-to-market, we'd love to meet you! About the role As a Customer Success Manager at Crayon, you'll be a strategic partner to ... and dig deep into new use cases of Crayon. Contribute to the foundations of Customer Success at Crayon. As a member of our small but mighty team, you'll be… more
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  • Clasp (Boston, MA)
    Customer Success Manager Location: Boston, MA (Hybrid - 2 days per week in office) About Us Clasp is a venture-backed, mission-driven startup transforming ... and expand Clasp's value. What You'll Need Experience in account management, customer success , management consulting, or other client/ customer ‑facing role.… more
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  • Boston Human Capital Partners Inc (Boston, MA)
    …for busy teams. We are a fast-moving, early-stage startup, and we're looking for our first Customer Success Manager to join our team. The Role We're seeking ... us scale our impact. This is an opportunity to truly shape the customer success and marketing function from the ground up. Responsibilities Lead customer more
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  • Sonio (Boston, MA)
    A healthcare technology firm in Boston is looking for a Customer Success Manager to enhance product adoption among users. You will analyze customer usage ... and act as a strategic partner, ensuring strong relationships and retention. The ideal candidate possesses strong business acumen and strategic thinking skills. A flexible salary package ranging from $90k to $120k plus benefits is offered, including health… more
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  • S&P Global (Boston, MA)
    A leading financial data provider is seeking a Customer Success Manager to oversee the full customer journey, ensuring effective onboarding, training, ... and engagement. This role requires a Bachelor's degree and 2-5 years' experience in client-facing roles. Key responsibilities include driving platform adoption and maintaining strong relationships with clients. Candidates should possess strong MS Office skills… more
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  • Lovable (Boston, MA)
    TL;DR - We're looking for a Customer Success Manager to guide Lovable users from first value to full adoption. You'll build trusted relationships, help ... scores, usage, and adoption metrics to identify risks and opportunities Build Customer Success playbooks and new processes based on learnings Act as a strategic… more
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