- NTT America, Inc. (Boston, MA)
- …Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Senior Customer Success Manager ** is a skilled individual contributor responsible ... a vital role in supporting senior team members, executing customer success strategies, and ensuring that ...customer success strategies, and ensuring that customer needs are met efficiently. The Senior CSM… more
- Renaissance (Boston, MA)
- …strive for the best, own our actions, and grow and evolve. **Job Description** The Customer Success Manager Senior is a strategic leader within the ... Customer Success organization, responsible for the successful delivery and long-term...ensuring compliance with regulatory requirements, operational excellence, and sustained customer trust. The Senior Program Manager serves… more
- PagerDuty (Boston, MA)
- …in a flexible, award-winning workplace. As our **Regional Vice President, North America Customer Success ,** you will be reporting to the Chief Customer ... understanding the motion to win in the enterprise. The Customer Success Management team acts as a...rigor and consistency, as appropriate, to define and refine success manager engagement strategies, account management, and… more
- Norstella (Boston, MA)
- …Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the ... client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets * Escalate urgent...for client meeting and Executive Business Reviews General Client Success Support * Collaborate with CSM to… more
- Norstella (Boston, MA)
- Client Success Manager Company: MMIT Location: Remote, United States Date Posted: Jan 5, 2026 Employment Type: Full Time Job ID: R-1667 **Description** **About ... decision-making along the entire drug development journey. **The Role:** MMIT's Client Success team has the overall responsibility for the retention and growth of… more
- allego (Waltham, MA)
- …the capabilities that matter most. You'll sit at the intersection of Customer Success , Product, Solutions Delivery, Sales Engineering, and Marketing, translating ... to work. How you'll make a difference: As the Manager of Customer Solutions Enablement, you'll play...outcomes. Your work will directly influence how effectively our Customer Success Managers and Sales Engineers help… more
- Amazon (Boston, MA)
- …Services (ProServe) team is seeking a highly skilled and versatile Senior Engagement Manager (EM) to join our team and lead the delivery of complex cloud ... technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud… more
- Oracle (Boston, MA)
- …complex challenges? Join Oracle Health as an Oracle Health Senior Support Manager and help transform healthcare technology for our clients. If you're passionate ... advance the way healthcare organizations operate. As an Oracle Health Senior Support Manager , you'll be at the forefront of change and incident management, working… more
- Oracle (Boston, MA)
- …to OCI, including discovery, solution design, migration runbooks, integration with customer media workflows, and post-launch success measurement. + Launch ... and partner organizations; collaborate closely with Product, Architecture, Security, Sales, CSM , Support and Customers. + Stay abreast of emerging technologies and… more
- UKG (Boston, MA)
- …do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end ... Role ** We are looking for a dynamic Senior Manager , VMO leader, to join our ESE team. This...leaders to set enterprise-wide value realization targets and define success measures that guide investment and execution decisions. Value… more
- Deloitte (Boston, MA)
- Manager , ServiceNow SRE Engineer Role Overview: As a Manager , ServiceNow SRE Engineer , you will actively engage in your engineering craft, taking a hands-on ... analytics, engineers modern solutions, and drives operational excellence. + Customer -Centric Engineering: Develop lean engineering solutions through rapid, inexpensive… more
- Medtronic (Boston, MA)
- …of tenured field team + Leads coordination of new-hire training with accountability to hiring manager ( CSM or RM) + Responsible for new hire sign-off + Delivers ... technologies. You will serve as the lead for regional customer and employee education and training activities in support...values. We recognize their contributions. They share in the success they help to create. We offer a wide… more
- Lucid Software (Boston, MA)
- …continually working to close sales opportunities. AEs will also work hand-in-hand with Customer Success Managers (CSMs) to ensure renewals, drive expansion, and ... continual customer engagement. **Responsibilities:** + Identify and close business in...and advise large, strategic customers resulting in increased adoption, success , and enterprise-wide deployments + Work closely with and… more