- Brookfield Properties (Charleston, SC)
- …while advancing your career with a purpose-driven team. Job Description Primary Responsibilities: The Call Center Operations Analyst is responsible for ... environment. + Strong understanding of telephony systems (Five9 or similar) and call center operations . + Excellent communication skills with the ability to… more
- Huntington Ingalls Industries (Sumter, SC)
- …Job Description HII Mission Technologies is looking for a Command Operations Center (COC) Operations Analyst to join our team at Shaw ... Experience: Entry Level HI This opportunity resides with All-Domain Operations (ADO), a business group within HII's Mission Technologies...to from this email address. Additionally, you may also call ### for assistance. Press #3 for HII Mission… more
- ASM Research, An Accenture Federal Services Company (Columbia, SC)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
- Evolent (Columbia, SC)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... Stay for the culture. **What You'll Be Doing:** The ** Analyst , Application Support** is a highly motivated person with...are met + Maintain and update documentation related to operations and support processes within Confluence + Contributes to… more
- Highmark Health (Columbia, SC)
- …learning operations (MLOps) or automated model scoring. + Familiarity with call center analytics, provider engagement data, or member experience metrics ... Highmark Health **Job Description :** **JOB SUMMARY** The Senior Marketing Analytics Analyst plays a critical role in transforming customer, digital, and campaign… more
- Sprinklr (SC)
- …social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, ... Establish good business relationships with internal business partners to maintain smooth operations * Participate in maintaining up to date desktop procedures * Must… more
- Public Consulting Group (Columbia, SC)
- …Certified: Enterprise Administrator Expert Microsoft Certified: Cybersecurity Architect Security Operations Analyst CompTIA Security **Working Conditions** + ... and Grafana for observability. **Tools & Technologies** + AWS and Azure Cloud Operations + Exchange Admin Center , Security & Compliance Portals. + Microsoft… more