- Abbott (Alameda, CA)
- …branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. ** Lead Customer Service Operations ** **Working at Abbott** At ... service quality metrics. Works with internal ADC Customer Service Management team and Customer...Analyze all compensation requests and provide recommended solutions + Lead Quality Analyst on voice analytics software + Delivers… more
- WSP USA (Oakland, CA)
- **JOB SUMMARY** The Lead Customer Service Agent will help lead a team of representatives to provide exceptional customer service . This position ... assist with coaching, training and development of staff. The Lead Customer Service Agent will...+ Maintain a thorough understanding of customer service center policies, procedures, business rules and operations… more
- JPMorgan Chase (San Francisco, CA)
- …providing education and advice tailored to suit their financial needs. As a Branch Operations Lead Trainee in Branch Banking, you collaborate with the Branch ... while complying with all policies, procedures, and regulatory banking requirements. A Branch Operations Lead Trainee is passionate about taking care of our… more
- Meta (Menlo Park, CA)
- …are involved and aligned throughout the process. **Required Skills:** Payroll Operations Lead North America Responsibilities: 1. Manage complex projects ... Team is to run the best people focused service delivery business in the industry. As part of...work of their careers.The ideal candidate for our Payroll Lead , People Operations role is someone who… more
- Amazon (San Francisco, CA)
- …& Operations team is seeking a driven, talented and experienced Sales Operations Lead for the US (Area) Specialist organization. Area Specialists engage ... teams. Acting as the front-line touch point for Specialist customer engagement, Area Specialists provide data and anecdotes on...not back to GTM Specialists and into Worldwide and Service teams. The FSO Lead for the… more
- Amazon (Mountain View, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description AWS Strategic Accounts Business Operations team is seeking an Operations ...work with them. He/she will have superb communication and customer -relationship skills, strong analytic insight, and be a passionate… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Web Services (AWS) is seeking a GenAI Deal Lead for the Strategic Customer Engagements (SCE)...regional sales teams, and related regional and global stakeholders ( Service Teams, Finance, Legal, etc.) - Act as a… more
- Astellas Pharma (San Francisco, CA)
- …Guidelines. Candidates interested in remote work are encouraged to apply. **Purpose:** The Customer Insights Lead will be fully dedicated to a priority program ... **Essential Job Responsibilities:** + Data strategy leadership: Serve as the program's lead expert on customer and operational analytics, building an end-to-end… more
- The Hertz Corporation (South San Francisco, CA)
- The ** Customer Operations Manager** focuses on the front-of-the-house processes, customer service , and maximizing revenue as a leader on the Customer ... , budgets, safety, and vendor relations. The Manager may lead a brand or a function and all brands,...**What We're Looking For:** + 1-3 years' experience in Customer Service or Operations . Car… more
- Amazon (San Francisco, CA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking an exceptional Customer Value Lead for the AWS...with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los… more
- Stanford University (Stanford, CA)
- …experience in Human Resources, Benefits, Disability Leaves and Absence Management, Employee Customer Service , and 3 years management experience, or equivalent ... change, improvement and/or education. Strong, effective interpersonal skills and excellent customer service skills. Excellent written and verbal communication… more
- Microsoft Corporation (Mountain View, CA)
- …Dynamics 365 helps businesses of all sizes and industries transform their operations and customer engagements with modern, intelligent, and adaptable solutions. ... suite of cloud-based applications for enterprise resource planning (ERP), customer relationship management (CRM), Power platform and all the...As the **Dynamics 365 Sales and Service Partner Solution Lead ,** leading product marketing… more
- IQVIA (San Francisco, CA)
- …financial management; communications; and milestone deliverables. May perform role of Data Team Lead (DTL), Program Lead , Customer Site Manager, and/or a ... improvements, issue escalation, workload projections, and provide technical expertise. + Lead direct negotiations with customer , eg, timelines, financial,… more
- Compass Group, North America (Hayward, CA)
- …background in senior leadership roles with exposure to contract/budget management, customer service , people development, food services, negotiations, etc. + ... registered dietitians, 300 executive chefs, and 17,000 professional food service team members. Job Summary Working as a Regional...members. Job Summary Working as a Regional Director of Operations (RDO) you will lead , manage, and… more
- The ODP Corporation (Hayward, CA)
- …preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to ... Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer ...information necessary to complete the job. + Skilled in Customer Service and Print Services experience would… more
- Pet Food Express (Oakland, CA)
- …supporting a culture of honesty and connecting the links between customer service and shrink. + Support overall store operations by performing additional ... learn about pet products, and a commitment to gold-star customer service , we'd love to hear from...service , we'd love to hear from you! Our Lead Sales Consultants are trusted keyholders who drive sales,… more
- Sunstates Security (Menlo Park, CA)
- …US! Since 1998, Sunstates Security has established a reputation for providing excellent customer service and quality work environments for its team across the ... Lead (PSSL) will be responsible for assisting security operations , life safety response, event management, crisis response and...team as needed based upon our mutually agreed upon service levels. + + Submitting work orders to the… more
- IQVIA (San Francisco, CA)
- …with customer and IQVIA management to manage and meet contractual obligations. Service Management: + Meet with Data Operations Coordinator (DOC) and/or Data ... Overview** + Manage end-to-end delivery of data management services for single/multi- service projects with minimal guidance, ensuring quality deliverables on time… more
- Paper Source (San Francisco, CA)
- …efficiencies and operational excellence. As a leader, you mentor and support customer service associates (CSAs), developing their expertise to be successful ... **82867BR** **Title:** Sales Lead - PT **Location/Division:** CA - San Francisco...compliance to company standards as it pertains to safety, customer experience and all store operations , including… more
- Stanford University (Stanford, CA)
- HR Service Center Customer Service ...and feedback to improve processes. Team Leadership & Development: Lead and manage a team of service ... technology. Stanford University Human Resources (UHR) is seeking a customer service manager within the University Human...student workers) across campus. This role manages the daily operations and performance of the Tier 1 team, which… more