- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Fresenius Medical Center (Lexington, MA)
- Upon agreement between you and your supervisor , you are entitled to a flexible arrangement where you will be able to split your time between working from the office ... and working remotely **PURPOSE AND** **SCOPE:** The Senior Associate, in this management role, will support the...within CFGT. The Treasury Centers team is the direct contact with our business segments and works to ensure… more
- Evolent (Boston, MA)
- … Supervisor , Provider Services to play a pivotal role in leading our contact center team, ensuring the effective and efficient management of operations ... costs. The ideal candidate will bring strong leadership skills, a background in contact center management, and a passion for improving healthcare outcomes.… more
- Cayuse Holdings (Boston, MA)
- …Systems Management, or equivalent work experience in a related field. + Previous supervisor experience in a call center environment **Our Commitment to you ... **Overview** **Job Title:** Senior Service Desk Agent **Cayuse Company:** Cayuse Commercial...or issues. + Manage agents on duty and ensure contact volume are handled within Service Level Agreements. +… more
- Tufts Medicine (Boston, MA)
- …often complex problems. **Job Summary** The newly created Bonham Lab at Tufts Medical Center in downtown Boston is seeking a highly motivated Senior Research ... research activities to achieve goals set by the Principal Investigator and/or supervisor 5. Conducts all work with careful attention to detail, using reproducible… more
- Beth Israel Lahey Health (Boston, MA)
- …teaching of staff technologists. (essential) Perform duties of the Clinical Supervisor during his/her absence. (essential) Responds to patient's physical and ... causing unnecessary anxiety. Uses Proper Hand Hygiene before and after patient contact . Observes patient's condition and reports any change to nurse or physician.… more
- Dana-Farber Cancer Institute (Brookline, MA)
- The Director, Special Projects and Executive Administration, Office of the Senior Vice President (OSVP) is responsible for providing strategic project leadership, ... and overseeing the the team that provides administrative day-to-day support for the Senior Vice President & Chief Philanthropy Officer (SVP) and the Deputy Chief… more
- Tufts Medicine (Boston, MA)
- …in the delivery of support services or activities, typically under supervision. A senior level role that requires broad knowledge of operational procedures and tools ... other departments to either mitigate or resolve, if warranted. Report deficiencies to Supervisor , and document via an incident report or work order for required… more
- Eversource Energy (Westwood, MA)
- Customer Service Representative bilingual preferred\. - Westwood Contact Center Se desea la habilidad de comunicarse excelentemente en escrito y verbal en Ingles ... career advancement\. Applicants interested in working in a 24/7\-hour Call Center environment should apply\. Customer Service Representatives are accountable for… more
- Beth Israel Lahey Health (Dedham, MA)
- …a difference in people's lives.** Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse position is responsible for performing ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. Written Communications: Ability to communicate clearly and… more
- HD Supply (Boston, MA)
- …of Transportation regulations and internal policies and procedures. + Maintains routine contact with the distribution center to receive instructions on delivery ... Work typically involves regular review of output by a senior coworker or supervisor . **Work Environment** + Typically located in a comfortable environment… more
- Cardinal Health (Boston, MA)
- …standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **_Qualifications_** ... to process new applicants + Steward patient accounts from initial contact through final approval/denial + Prioritize multiple, concurrent assignments and work… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …a difference in people's lives.** Reporting directly to the Practice Manager and Senior Director of Nursing, the Team Nurse position is responsible for performing ... difficult and/or unpredictable situations. Work progress is monitored by supervisor /manager. 4. Written Communications: Ability to communicate clearly and… more
- Cardinal Health (Boston, MA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **TRAINING AND ... and pharmacies + Identify, document and submit Adverse Events during customer contact or via received documentation **_Qualifications_** + High School Diploma, GED… more
- Cardinal Health (Boston, MA)
- …on standard work; receives detailed instruction on new assignments + Consults with supervisor or senior peers on complex and unusual problems **Training and ... Monitoring is responsible for monitoring, analyzing and reviewing customer contact quality. **Responsibilities:** + Conduct quality reviews of Adverse Events… more
- Cambridge Health Alliance (Cambridge, MA)
- …and visitors. * Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, ... and production of reports as directed for IT and/or Communications Center , telephone communications and other office procedures that will effectively promote… more