- US Bank (Detroit, MI)
- …+ High school diploma or equivalent + Typically, at least 18 months of customer service or related experience **Preferred Skills/ Experience ** + Effective ... excel at-all from Day One. **Job Description** Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems.… more
- Ford Motor Company (Allen Park, MI)
- …to change the way the world moves? In this position The Global Customer Relationship Center (GCRC or contact center ) sits within the Ford Customer ... Service Division. This role acts as a critical liaison, ensuring the Contact Center 's operational needs and strategic objectives are effectively translated into… more
- Henry Ford Health System (West Bloomfield, MI)
- …preferred. Previous HFHS clinical/ customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ... + Previous experience in a healthcare call center or customer service environment strongly preferred....decisions. PHYSICAL DEMANDS/WORKING CONDITIONS: Work in a health care Contact Center environment. May experience … more
- Henry Ford Health System (Detroit, MI)
- …preferred. Previous HFHS clinical/ customer service experience helpful. Six (6) months experience as a Contact Center Advocate I or one year ... to make sound decisions. PHYSICAL DEMANDS/WORKING CONDITIONS: Work in a health care Contact Center environment. May experience mental/visual strain due to… more
- Comerica (Farmington Hills, MI)
- …responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals, achieving prescribed ... Position Qualifications + High School Degree/GED + 3 Years Customer Service Experience + 2 Years Retail,...Experience + 2 Years Retail, Financial Sales, or Call/ Contact Center + 2 Years Experience… more
- Henry Ford Health System (Wyandotte, MI)
- …experience . An Associate's degree in business or related field preferred + Six (6) months experience as a Contact Center Advocate I or one year outpatient ... Shift:8:00 AM - 4:30 PM General Summary: Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a broader… more
- DXC Technology (Auburn Hills, MI)
- …**Key Responsibilities:** **Performance Analysis & Reporting** **Collect, analyze, and interpret contact center performance data (AHT, ASA, CSAT, FCR, adherence, ... & Systems** **Work with IT and vendor partners to ensure optimal performance of contact center technologies (ACD, IVR, CRM, WFM tools, etc.).** **Conduct system… more
- Henry Ford Health System (Detroit, MI)
- …able to multi-task. Additional Information + Organization: Corporate Services + Department: Ambulatory Contact Center + Shift: Day Job + Union Code: Not ... instilling loyalty and anticipating needs, while providing efficient, effective customer relationship management. EDUCATION/ EXPERIENCE REQUIRED: + High school… more
- Henry Ford Health System (West Bloomfield, MI)
- …at Henry Ford Health. GENERAL SUMMARY: Under minimal supervision, performs all duties of a Contact Center Advocate I, in a busy call center , on a ... An Associate's degree in business or related field preferred. EXPERIENCE REQUIRED: + Two years customer service...field preferred. EXPERIENCE REQUIRED: + Two years customer service experience . + Previous HFHS clinical/… more
- IQVIA (Detroit, MI)
- …be converted to an IQVIA full-time employee. **Role Purpose:** + Primary Call Center contact for patients, pharmacies and medical professionals utilizing an Opus ... via telephone, email, fax, or other available means of contact to the Support Center + Quickly... experience required + HIPAA certified + Call center experience required (3+ years preferred) +… more
- Molina Healthcare (Sterling Heights, MI)
- …Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. ... one day off during the weekend)** **Job Summary** Provides customer support and stellar service to meet the needs...general public * Assists agents with questions and escalated contact center communication channels and across multiple… more
- ASM Global (Detroit, MI)
- … experience preferred. + Experience - Minimum (3) years' experience in dispatch operations, communications, and call center operations in security, ... Position Title: Command Center Specialist Location: Onsite FLSA: Non-exempt Union: N/A...incidents. + Monitor and operate access control systems. + Contact emergency personnel as needed for any medical, fire,… more
- MSC Industrial Supply Co. (Southfield, MI)
- …up truck/UPS call tags " Acts as a Trusted Advisor that delivers a superior customer experience to build customer trust and drive retention " ... 2 Tech Support to provide customers with an exceptional customer experience " Responsible for the triage...Salesforce cases. This includes confirming the type of request, contact and customer information, creating the case… more
- Molina Healthcare (Sterling Heights, MI)
- …* Provide service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To ... the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * Able to proactively.../KNOWLEDGE, SKILLS & ABILITIES** : 1-3 years Sales and/or Customer Service experience in a fast paced,… more
- Ryder System (Novi, MI)
- …._ **Job Description** : **We are immediately hiring a Call Center Quality Coordinator -Remote position in Novi, MI for our Supply ... / Paid Weekly + Hourly Pay: $15.25 based on experience . + Schedule: Monday-Friday 2:00 pm - 10:30 pm...to 12 weeks paid maternity leave **SUMMARY** The Call Center Quality Coordinator is responsible for performing and accessing… more
- US Physical Therapy (Plymouth, MI)
- …looking for a **Call Center Representative** to be the first point of contact for patients seeking care and support. If you thrive in a fast-paced environment ... clinical staff to ensure smooth workflow **Qualifications** + Previous experience in a medical call center or...(preferred but not required) + Excellent verbal communication and customer service skills + Strong attention to detail and… more
- LEGOLAND (Auburn Hills, MI)
- …& Experience ** **About You** + 6 months - 1 year experience working in attractions, entertainment, or customer service-based positions preferred. + ... to find fun-loving, enthusiastic individuals to join our Guest Experience Team! As a part-time Team Merlin Guest ...Merlin Values at every opportunity. + Seeks out guest contact and displays enthusiasm and boundless amounts of fun… more
- Corewell Health (Royal Oak, MI)
- …Qualifications Required + High School Diploma or equivalent + 1 year of relevant experience customer service role or health care industry + Must be 18 ... Customer Service Standards: Service, Ownership, Attitude, and Respect. Provide every customer with a seamless, flawless Corewell Health experience . + Remain… more
- Signet Jewelers (Dearborn, MI)
- …of life-time relationships with customers and the delivery of a best-in-class customer experience . Vision and Purpose: Communicates performance expectations and ... for ensuring team members, and self, deliver an exceptional customer experience every time through training, ...while we appreciate every applicant's interest, we can only contact those selected for further consideration. Signet maintains an… more
- KMG Prestige (Detroit, MI)
- …+ Property management experience + Demonstrated leadership abilities + Budgeting experience + Customer service mindset + Working knowledge of Microsoft Word ... KMG Prestige is seeking a Community Manager in Detroit, Michigan at Art Center Townhomes who is goal-oriented, enjoys new challenges, and has a passion for property… more