- Pearl Interactive Network (Nashville, TN)
- …and want more than just another job. Be the voice that makes a difference! The ** Contact Center Agent ** is responsible for answering inbound calls to support ... **Pearl Interactive Network is seeking Seasonal Contact Center Agents (CCAs) to Join Our Talent Community in preparation for future disaster relief efforts.**… more
- GE Appliances, a Haier company (Nashville, TN)
- …are in the best interest of the owner and GE Appliances, using GE Appliances contact center systems + Create, update and retrieve owner records for logging facts ... membership reimbursement *Career growth opportunities **Position** Inbound Customer Service Agent - Bodewell - Bilingual Spanish (Remote) **Location** USA, Memphis,… more
- Cayuse Holdings (Nashville, TN)
- **Overview** The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and quantity standards. It ... of the client. + Identify potential system problems and escalate to department contact for resolution. + Contributes to the accomplishments of team objectives; works… more
- CenterWell (Nashville, TN)
- …wide initiatives that enhance the performance, efficiency and experience of our CenterWell contact center operations. This role is responsible for overseeing a ... of enterprise level initiatives that drive operational transformation across our contact center organization. This includes managing cross functional programs… more
- Pearl Interactive Network (Nashville, TN)
- …**Talent Community** in preparation for **future operations** . If you're an experienced contact center leader with a passion for coaching, accountability, and ... service excellence, we want to stay connected. The **Call** ** Center Supervisor** **(CCS)** is responsible for providing supervision and leadership to Customer… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure ... 2 - Public Trust Background Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience… more
- NTT America, Inc. (Nashville, TN)
- …can grow, belong and thrive. **Your day at NTT DATA** The Managed Services Service Desk Agent is a senior service desk resource and the first point of contact ... handling resulting incidents or service requests. The Managed Services Service Desk Agent applies standard operating procedures, in line with expectations of the… more
- Verint Systems, Inc. (Nashville, TN)
- …and partner channels, as well as having a deep understanding of the contact center market landscape, solutions, technology, competitive analysis, and pricing ... Strategy Sr. Director, you will be responsible for our Agent Copilot Strategy and offers to drive overall business...experience in go-to-market strategy and execution + Experience with agent assistant and IVA solutions and as a practitioner… more
- Sharecare (Nashville, TN)
- …experience in a customer service role preferred + Experience with benchmarks and contact center metrics preferred, including adherence to schedule + Proficiency ... chronic or disease conditions. The Health Coach looks to be a positive change agent in helping members alter behaviors that lead to better health and reduction /… more
- HCA Healthcare (Nashville, TN)
- …engaging in scholarship; developing and functioning as a leader and change agent ; and functioning within the educational environment. This role must be fulfilled ... Environment:If performing nursing duties related to clinical instruction (especially patient contact ) hazards may include needle sticks, blood and bodily fluid… more