• Contact Center Supervisor

    ASM Research, An Accenture Federal Services Company (Nashville, TN)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
    ASM Research, An Accenture Federal Services Company (06/11/25)
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  • Transportation Management Center

    AECOM (Franklin, TN)
    …Operations Procedures, training programs, and TMC website content + Serve, eventually, as a subject matter expert for the client and AECOM on TMC ... **Job Description** **AECOM** is currently pursuing an experienced **Transportation Management Center Supervisor ** to support various projects located within the… more
    AECOM (06/30/25)
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