- WM (Franklin, TN)
- …or exceeds service and operational standards established for the call center , including attendance, adherence, quality, productivity, safety, and timeliness ... **Remote Position: Must live 50 miles within a WM Call Center site near the following states:...Spanish is a plus!** I. Job Summary As a customer service representative (CSR), you will interact… more
- System One (Nashville, TN)
- Job Title: Call Center / Customer Service IV Location: Nashville TN / Hybrid In-office on Tuesdays and Wednesdays (CST) Schedule: Monday - Friday, 7:00 ... PM CST (overtime as needed) Pay Rate: $25/hour Position Summary: The Call Center / Customer Service IV role serves as the single point of contact for… more
- US Tech Solutions (Franklin, TN)
- …vendors is a plus. + Minimum of 1 year experience in a customer service or call center environment ( call center type environments preferred, if ... **Responsibilities:** + Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services. + Responds to telephone… more
- System One (Nashville, TN)
- Customer Service IV Location: Nashville TN...accuracy, and analytical abilities. The position is not a call center role but involves occasional calls, ... Pay Rate: $25/hour Schedule: Monday-Friday /Hybrid role Summary The Customer Service Representative interacts with customers to provide information regarding… more
- Carrington (Franklin, TN)
- …or equivalent work experience + Less than one (1) year collections experience in a customer service / call center environment and /or loan servicing ... on the circumstance. They also provide support to inbound Customer Service on high inbound volume days....still be learning the more complex mortgage concepts and call types. The target pay for this position is… more
- Lowe's (Nashville, TN)
- …+ Previous experience in Home Delivery or Market Delivery operations. + Proficient in customer service , call center operations, customer ... team members in-office to solve logistic challenges and deliver an exceptional customer experience. Your contributions directly affect customer satisfaction and… more
- Kelly Services (Nashville, TN)
- …**Requirements:** + High School Diploma or GED + 2-3 years' professional customer service (not call center ) + **Fluent in French (Quebec): reading and ... **Job Title:** Hybrid Customer Service Professional (Bilingual French -...complaints, approve resolutions, and refer unresolved grievances. This hybrid (non- call center ) role requires 3 days per… more
- Sharecare (Nashville, TN)
- …coursework, preferred + At least one year of experience in a productivity based customer service role, or call center environment or a minimum of 2 years ... You need to love interacting with people and be committed to providing stellar customer service and empathetic guidance for members during their in-home care… more
- Sedgwick (Nashville, TN)
- …license is required.** **Experience** At least one (1) year of customer service experience; call center experience strongly preferred. **Skills & ... one of the most innovative insurance operations in the industry. As an Inbound Customer Service Agent - Auto Insurance for the leader in electric vehicle… more
- ASM Research, An Accenture Federal Services Company (Nashville, TN)
- …School diploma or General Educational Development (GED) certificate** + **A minimum of two years call center customer service experience** + Oral and ... US mail and chat. The DOL-NCC supports public communications by providing live customer service support for telephone, voicemail, texting, faxing, chat, US mail,… more
- Community Health Systems (Franklin, TN)
- … Center - Nashville provides business office support functions like billing, insurance follow-up, call center customer service , data entry and more ... **Job Summary** The Customer Service Notary (Hybrid) serves as the initial point of contact for customers, addressing inquiries, resolving issues, and delivering… more
- Robert Half Office Team (Nashville, TN)
- …services to provide better assistance. Requirements * Proven experience in a call center or customer service role. * Strong communication skills, both ... Description We are looking for a dedicated Customer Service Representative to join our team in Nashville, Tennessee. This long-term contract position involves… more
- Elevance Health (Nashville, TN)
- …and a minimum of 1 year of experience in a high-volume, interactive customer service or call center in a healthcare environment; or any combination of ... education and experience which would provide an equivalent background. **Preferred Skills, Capabilities, and Experiences:** + Knowledge of medical terminology, plan specific guidelines; ICD-9 and CPT coding preferred. + Benefit verification and authorization… more
- HCA Healthcare (Nashville, TN)
- …+ Collect information through constructive customer conversation Qualifications + Experience with call center techniques & competency in call center ... regarding the use of application software products and/or infrastructure components. This call center supports a 24/7 operation. + Provide technical support… more
- Advance Financial (Nashville, TN)
- …Graduate or equivalent (some higher education preferred) + 2+ years of experience in a service -related field ( call center preferred) + Must show a "Happy to ... Our call center is open 365 days...Our call center is open 365 days a year, including...+ Meet daily, monthly and quarterly metrics based off customer service -related measures + Identify and escalate… more
- CVS Health (Franklin, TN)
- …company set metrics. **Required Qualifications** + 1+ years experience in call center operations or customer service . + Multitasking capability with ... course of action to resolve the reason for the call . + Follows established procedures to meet customer...-oriented attitude + Active listening capabilities + Previous Healthcare call center experience + Empathetic, Multi Tasking… more
- Amentum (Nashville, TN)
- …the staff in enforcing the rules and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of the United States ... Responsibilities: It is expected that providing applicants with the highest level of customer service is primary in all responsibilities. This position must be… more
- The Hertz Corporation (Nashville, TN)
- … Customer Relations experience (applicable to internal candidates) + Prior call center and customer service experience + Knowledge of GAR, Carrent, PC ... **Job Description** _The primary mission of the Executive Customer Service Representative is to maintain a high standard of one-on-one full resolution … more
- Vanderbilt University Medical Center (Franklin, TN)
- …Springs **Job Summary:** JOB SUMMARY: Patient Services Specialist (PSS) provides customer service , including telephone etiquette, cash management, scheduling of ... **Discover Vanderbilt University Medical Center ** : Located in Nashville, Tennessee, and operating...service etiquette. + Listen to patient and direct call to the appropriate person + Schedule patient appointments… more
- Kyndryl (Nashville, TN)
- …cloud-based CCaaS adoption and AI/ML integration. + Collaborate with clients to redesign customer journeys and improve service delivery across all touchpoints. + ... and workflow-driven architectures. + Deliver measurable outcomes such as improved first- call resolution, reduced handle time, and enhanced customer satisfaction.… more