- Daiichi Sankyo, Inc. (Nashville, TN)
- …or pending clinical pathways in assigned accounts, and how they influence patient treatment.Analyze customer needs and interests, territory performance, program ... representatives to their full potential. Conducts field travel with each District Representative on a consistent basis, calling on key accounts, institutions and… more
- R1 RCM (Nashville, TN)
- …encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our ** Customer Service Representative ** , you'll work to ... check prior to hire. **Here's what you can expect working in Patient Registration ( Customer Service ):** + Working on computers and answering phones to… more
- Concentrix (Nashville, TN)
- Job Title: Customer Service Representative (Healthcare) - Remote Job Description Title: Customer Service Representative (Remote) Location: United ... States JOB DESCRIPTION The Customer Service Representative (Remote) works from home and...and efficiently address member's needs by maintaining a strong customer focus. + Be patient and compassionate… more
- CVS Health (Franklin, TN)
- …mind set. **Required Qualifications** + 6+ months previous call center experience or customer service . + Multitasking capability with superb time management. + ... service recovery. + Follows established procedures to meet customer /member needs and successfully enhance the company's brand recognition and competitive… more
- US Tech Solutions (Franklin, TN)
- **Responsibilities:** + Tasks for Customer Service Rep can differ per location: Effective delivery of company products and services. + Responds to telephone ... account profile information and referral source data. + Customer satisfaction. + Resolves patient complaints by...plus. + Minimum of 1 year experience in a customer service or call center environment (call… more
- CVS Health (Nashville, TN)
- …to be a part of our Specialty Mail Order Pharmacy! As a Pharmacy Service Representative , you will provide telephone support to patients receiving life sustaining ... with **100% attendance required** ) **Required Qualifications** -One year experience in a customer service role handling and resolving a high volume of complex… more
- Merck (Nashville, TN)
- **Job Description** The Vaccine Customer Representative (VCR) supports customers by providing clinical information on our Company's vaccines, as well as ... help protect them from vaccine preventable diseases. The Vaccine Customer Representative (VCR) is the primary point...Customer Experience Design, Customer Experience Management, Customer Feedback Management, Customer Service ,… more
- Cognizant (Nashville, TN)
- …with their outstanding balance accounts to secure payment while providing exceptional customer service and maintaining positive customer relationships. You ... Healthcare Collections Representative We strive to provide flexibility wherever possible....the hospital to arrange debt repayment based on the patient 's financial situation and client repayment guidelines, using credit… more
- Elevance Health (Brentwood, TN)
- …or the equivalent and a minimum of 6 months experience in a telesales or customer service ; or any combination of education and experience which would provide an ... **Health Program Representative I** **Location:** This role enables associates to...Elevance Health. We require all new candidates in certain patient /member-facing roles to become vaccinated against COVID-19 and Influenza.… more
- Cardinal Health (Nashville, TN)
- …Appropriately routes incoming calls when necessary. + Meets company quality Meets patient service quality standards. **_Qualifications_** + 2-3 years of ... a finance environment coupled with strong internal controls. + Possesses understanding of service level goals and objectives when providing customer support. +… more
- R1 RCM (Nashville, TN)
- …directly with patients. In this role, a successful candidate must display excellent customer service , commitment to assisting patients, and attention to detail. ... _:_ + _High School Diploma or GED_ + _Excellent customer service skills_ + _Compassionate communication_ For...in everything we do. Not only does that drive customer success and improve patient care, but… more
- Ortho Sport and Spine Physicians (Nashville, TN)
- …Associate or higher degree preferred 1 year medical front desk experience Customer service background Our Work Environment: The work environment characteristics ... spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position is responsible for welcoming patients, setting appointments,… more
- HCA Healthcare (Smyrna, TN)
- …opportunity. We want your knowledge and expertise! **Job Summary and Qualifications** The Patient Service Representative will be an experienced and competent ... **Description** **Do you have the career opportunities as a(an) Patient Food Server you want with your current employer?...supplies to patients daily. This role will exemplify excellent customer service to all patients and employees.… more
- Fresenius Medical Center (Columbia, TN)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards **EXPERIENCE AND REQUIRED SKILLS** **:** ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Fresenius Medical Center (Nashville, TN)
- …required. + Demonstrated commitment to organization culture, values, and customer service standards + Attendance and active participation ... Enhancement Program (QEP) and CQI Activities, including those related to patient satisfaction and actively participates in process improvement activities that… more
- Cardinal Health (Nashville, TN)
- …or high touch customer interaction experience preferred + Previous Hub or Patient Support Service experience preferred + High School diploma or equivalent ... provide guidance on the appeals process if needed + Resolve patient 's questions and any representative for the patient 's concerns regarding status of their… more
- Fujifilm (Nashville, TN)
- …QA/RA work. + Keep up to date on administrative responsibilities such as maintaining customer service orders and internal service records per Fujifilm ... satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root...record. **Physical requirements** The physical demands described here are representative of those that must be met by an… more
- HCA Healthcare (Nashville, TN)
- …you want to join an organization that invests in you as a(an) Medical Staff Service Coordinator WFH? At Work from Home, you come first. HCA Healthcare has committed ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. 1.… more
- Fresenius Medical Center (Antioch, TN)
- …programs. **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, ... generosity of spirit. Offer expertise and encouragement. Enhance each patient 's future-as well as your own._ **Connect with your...sage and clean work environment. **DUTIES / ACTIVITIES** : ** CUSTOMER SERVICE :** + Responsible for driving the… more
- Fresenius Medical Center (Franklin, TN)
- …verification when prior authorizations are required. + Ensures the required level of customer service for patients by: + Prioritizing and completing assigned ... takes the appropriate actions to ensure the accuracy of patient medication files for enrolled or prospective patients and...+ 1 - 2 years' related experience. + Excellent customer service , communication, organizational and interpersonal skills… more
