- Amazon (New York, NY)
- … Service (CS) Luxury Lead - Workflow and Process Management The Customer Service Luxury Lead has mastered essential Customer Service ... daily coordination of process and workflow management. The CS Lead will report to the Luxury Stores...* Distribute and manage special project workflows, collaborating with Customer Service Associates (CSAs). * Adopt CS… more
- Hilton (New York, NY)
- …collaborate with other departments to ensure smooth operations\. + Commitment to upholding luxury service standards, with a passion for supporting a seamless, ... TheWaldorf Astoria NewYork is seeking team members to unveil a new era of luxury which embodies the spirit of New York City\. With a fresh, modern expression… more
- Jet Aviation (Teterboro, NJ)
- …service representatives, senior customer service representatives and lead customer service representatives. Identifies and understands personal ... referring complaints of service failures to the lead customer service representative for...of Excellence Aware and sensitive to the concept of luxury and best in class quality Has a sense… more
- Industrial Color (New York, NY)
- …construction materials and manufacturing processes + Strong organizational, communication, problem-solving, customer service , and time management skills. + Able ... Industrial Color is looking for a visual merchandising designer to support our luxury beauty client. This role operates with a hybrid schedule, several days per week… more
- Leap (New York, NY)
- …About Ring Concierge: Ring Concierge (https://ringconcierge.com/pages/rc-about) is the leading luxury jeweler committed to designing for women, by women. Founded ... meaningful client connections. You are a visionary leader with a passion for luxury retail and a commitment to excellence, developing strategic plans to meet and… more
- James Perse Los Angeles (New York, NY)
- …DUITES AND JOB RESPONSIBILITIES Leadership: + Lead by example in exceptional customer service and store standards + Conduct him/herself as James Perse brand ... for the rest of the store team in exceptional customer service , and consistently upholding the standards...clients + Suggestive sell through styling and product and luxury furniture industry knowledge + Incorporate James Perse lifestyle… more
- CBRE (New York, NY)
- …hub for guests and tenants visiting Brookfield Place, delivering best-in-class customer service . This includes providing wayfinding and information services, ... representing the CBRE and client brand by delivering world-class customer service . Proactively greet tenants and visitors...personal and team outcomes have a positive impact on customer objectives. + Lead by example and… more
- Marriott (New York, NY)
- …Desk operations on the overall property financial goals and objectives. **Ensuring Exceptional Customer Service ** * Provides services that are above and beyond ... a positive example for guest relations. * Encourages employees to provide excellent customer service within guidelines. * Handles guest problems and complaints… more
- Marriott (New York, NY)
- …decision making; demonstrates honesty/integrity; leads by example. **Ensuring Exceptional Customer Service ** * Displays leadership in guest hospitality, ... exemplifies excellent customer service and creates a positive atmosphere...of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful… more
- PVH Corp. (New York, NY)
- …on business plans aligned with KPIs to drive traffic, increase conversion, and boost customer retention. + Inspire and lead by example, actively engaging with ... mindset, capable of supporting a dynamic team while ensuring that every customer experience reflects the iconic style, innovation, and sophistication of Calvin… more
- The Estee Lauder Companies (New York, NY)
- …skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 ... launch calendar, assortment strategy, and key performance indicators across channels. + Lead weekly post-mortem analysis of launches and campaigns to inform future… more
- Marriott (New York, NY)
- …meetings, and focuses on continuous improvement. * Empowers associates to provide excellent customer service . * Interacts with customers to obtain feedback on ... Operating Procedures (SOPs), Local Standard Operating Procedures (LSOPs). **Providing Exceptional Customer Service ** * Reviews comment cards and guest… more
- The Estee Lauder Companies (New York, NY)
- …will collaborate with cross functional teams including creative/marketing, IT, operations, customer service , and external partners, to execute innovative ... and hair care products, and is a steward of luxury and prestige brands globally. The company's products are...Online Breast Cancer Campaign activation + Partner with HR/Benefits, customer service , and gratis teams on new… more
- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... product, built in React Native and offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and Dining. Our internal… more
- Capital One (New York, NY)
- …is built with React and Node.js micro services, virtually augmenting our expert customer service agents with AI, delivering the unrivalled personal service ... of others can be heard and championed. You will lead the way in creating next-generation talent for Capital...our core product, offering exclusive access and unbeatable word-wide service across Travel, Experiences, Luxury Goods and… more
- Guest Services (Bear Mountain, NY)
- …& Beverage Manager assists in cultivating a team environment that provides exceptional customer service while ensuring all staff members perform at a ... to identify improvement areas or areas needing attention. + Lead the creation of Menu(s) for all F&B outlets...as a team leader; ability to problem-solve. + Strong customer service abilities; actively looks for ways… more
- The Estee Lauder Companies (New York, NY)
- …skin care, makeup, fragrance, and hair care products, and is a steward of luxury and prestige brands globally. The company's products are sold in approximately 150 ... for the assigned brand, overseeing both the brand.com and retailer.com businesses. As the lead of the Regional Brand Online team, this role develops and drives the… more
- The Estee Lauder Companies (New York, NY)
- …coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching ... and hair care products, and is a steward of luxury and prestige brands globally. The company's products are...+ The ability to provide inspirational, authentic and personalized customer service + Previous business planning experience… more
- The Estee Lauder Companies (New York, NY)
- …sales team need to demonstrate in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service ... and hair care products, and is a steward of luxury and prestige brands globally. The company's products are...cosmetics The ability to provide inspirational, authentic and personalized customer service While not essential, previous retail… more
- Tiffany & Co. (New York, NY)
- …create unique experiences. + Act on NPS performance and client feedback to improve customer service . **Talent** Attract, hire, and retain top talent to cultivate ... acts as a Guest Experience Manager, ensuring unsurpassed client service . **As a Team Manager you will:** + Effectively...**Required** + Minimum of 3 years of retail or luxury retail store management experience or relevant customer… more