- Dodge Construction Network (Springfield, IL)
- Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager . This role is a key member of our Go-To-Market organization, focused on ... is a full-time position and reports directly to the Manager , Customer Success. **_Preferred Location_** This is...and ensure customer satisfaction + Execute successful customer engagement program through customer … more
- Coinbase (Springfield, IL)
- …is expected and fully supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms ... building, buying and configuring, and scaling the technology that powers our customer support channels. In this role, you'll oversee Coinbase's both custom-built and… more
- Sharecare (Springfield, IL)
- …from 8am - 4:30pm CST. **Job Summary:** Under the general supervision of a Customer Service Manager , the Program Engagement Representative has the primary ... members in the telephonic lifestyle management or clinical coaching. Additionally, Engagement Specialists will explain platform features and services available to… more
- Otsuka America Pharmaceutical Inc. (Springfield, IL)
- The Senior Manager , External Engagement Strategic Planning will play a critical role in shaping and executing strategic initiatives that enhance the impact of ... Medical Affairs external stakeholder engagement activities (including those of the managed market liaison...to customers, patients, employees, and the business. **Patient & Customer Centricity -** Maintain an ongoing focus on the… more
- Cardinal Health (Springfield, IL)
- …and Rheumatology therapeutic areas, ensuring adherence to scope, timelines, and customer expectations. + **Stakeholder Engagement :** Conduct and lead internal ... to Cardinal Health_** The Commercial Strategic Solutions organization supports client engagement and project management within the context of nationally held summit… more
- Sharecare (Springfield, IL)
- …affordable for everyone. To learn more, visit www.sharecare.com. **Job Summary:** The Manager of Payor Engagement will manage the relationships, internal ... Report generation + Communicate and collaborate with sales on customer agreement specifics + Communicate with customer ...on customer agreement specifics + Communicate with customer throughout scope of projects including, but not limited… more
- Oracle (Springfield, IL)
- …professional to join our Technology Consulting organization as a Senior Technical Engagement Leader. We are on a journey to advance how healthcare is ... and fosters continuity of care. **Responsibilities:** As a Technical Engagement Leader, you will consult with clients and provide...be responsible for providing and ensuring quality work on customer engagements. In this role, you will also partner… more
- Oracle (Springfield, IL)
- **Job Description** **Lead Engagement Owner** **Overview:** The Federal Consulting team seeks a Lead Engagement Owner to play a key role on our Oracle Health ... in a functional or technical role as a Project Manager + At least 1 year of healthcare information...as assigned **Responsibilities** Please see above. Disclaimer: **Certain US customer or client-facing roles may be required to comply… more
- Humana (Springfield, IL)
- … Customer Success Manager plays a critical role in driving customer retention through proactive engagement with customers and the implementation of ... caring community and help us put health first** The Customer Success Manager is a key leadership...best practices, resolve challenges, and ensure consistent approaches to customer engagement + Represents the team in… more
- Capital One (Springfield, IL)
- …with self-service access to relevant security, privacy, and compliance information. + Customer Engagement : Act as a trusted technical and security advisor, ... Senior Manager , Customer Trust & Field Security...challenges. You will drive transparency, thought leadership, and strategic engagement , ensuring our security posture aligns with industry best… more
- Hilton (Springfield, IL)
- …and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \(Contact Center Projects\)_ **Location:** ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you...and other tasks to set expectations + Support Content, Engagement and Communications initiatives and provide support on leadership… more
- ISC2 (Springfield, IL)
- …connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving customer ... will ensure seamless delivery of services, proactive account management, and measurable customer outcomes. You will also combine strong organizational skills with … more
- Wolters Kluwer (Springfield, IL)
- …data to identify improvement areas. * Develop and execute strategies to improve customer engagement and product usage. * Handle escalated customer ... About the Role: Step up as a Manager , Customer Success, where you will manage a team and oversee a department dedicated to maintaining and enhancing customer … more
- NTT America, Inc. (Springfield, IL)
- …team (NTT Data Business Solutions Inc. and customer ) + Support project manager and engagement director in managing customer expectation + Credibility ... collaborate with the NTT Data Business Solutions Inc. and customer project resources to find the best holistic solution...the project. This position works closely with the project manager , engagement director and consultants to design… more
- Walgreens (Chatham, IL)
- …that exceed customer expectations and builds loyalty. + Supports Store Manager in observing customer service trends, analyzing customer feedback, ... + Gains experience facilitating team member discussions around key operational and engagement metrics. **Job ID:** 1722145BR **Title:** Store Manager Unassigned… more
- Carter's/OshKosh (Springfield, IL)
- …and experience.* Minimum of 1-3 years in retail store management.* Demonstrated customer engagement skills.* Demonstrates strong listening, written, and oral ... *JOB TITLE / JOB CODE : Part Time Sales Manager , Part Time/Non-Exempt/Hourly **DEPARTMENT/LOCATION: Retail / Field**JOB REPORTS TO: Store Manager / General … more
- Carter's/OshKosh (Springfield, IL)
- …and experience.* Minimum of 1 year in retail store management.* Demonstrated customer engagement skills.* Demonstrates strong listening, written, and oral ... *JOB TITLE / JOB CODE : Full Time Sales Manager **DEPARTMENT/LOCATION: Retail / Field**JOB REPORTS TO: Store Manager / General Manager **REVISION DATE:… more
- Teradata (Springfield, IL)
- …in customer needs, outcomes, and proof + Effective partner manager : can brief, direct, and quality-control agencies and freelancers **Success Criteria** + ... campaign outcomes + ** Customer resonance:** storytelling demonstrably reflects customer priorities and language, validated through feedback, engagement … more
- Under Armour, Inc. (Springfield, IL)
- Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC) **Sr. Manager , Solution Architect Marketing Technology (SFMC and SFSC)** **Values & ... models, and alignment with the target enterprise architecture vision. As a Senior Manager , Solution Architect of Marketing Technology at Under Armour, you will work… more
- Walgreens (Springfield, IL)
- …Makes decisions regarding performance management including discipline and termination. ** Customer Experience** + Engages customers and patients by greeting them ... and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a...efficient workflow. + At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records… more