- Red River (Springfield, IL)
- …to ensure a successful deployment. + Provide training and support to customer 'send-users, IT teams, and stakeholders on how to effectively utilize Microsoft 365 ... projects simultaneously, ensuring adherence to project timelines, budgets, and quality standards. Coordinate with cross-functional teams, communicate project progress,… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
- Option Care Health (Springfield, IL)
- …with team members, patients/caregivers, referral sources and home health agencies. + Provides quality customer service during all caller and workplace ... retains the best and brightest talent in healthcare. **Job Description Summary:** The Customer Service Representative (CSR) role provides 24 hour a day support… more
- Walgreens (Springfield, IL)
- …questions to ensure a positive customer experience. + Models and shares customer service best practices with all team members to deliver a distinctive ... and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen...knowledge of store systems and store equipment. + Provides customer service in the photo area, including… more
- UKG (Springfield, IL)
- …can confidently stand behind the solutions you sell, knowing your customers will receive top- quality service . Their decision to continue working with UKG will be ... decisions you make, and the care you show a customer all add up to real impact. Today, tens...become more effective in meeting our goals through deeper service to our customers. **Basic Qualifications:** + 5+ years… more
- Datavant (Springfield, IL)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... the State Dept. of Education.) + Friendly, professional manner of communication. Good customer service skills. + Experience with multi-line phone system is… more
- Walmart (Springfield, IL)
- …technicians communicating and developing interpersonal skills for providing safe and efficient customer service . Be an Expert Demonstrates knowledge of safety ... members experience in the TBC area and modeling high quality service and products developing influencing and...by implementing related action plans using the Open Door Policy : and applying these in executing business processes and… more
- Highmark Health (Springfield, IL)
- …and/or regulatory reporting and/or proven teaching, training, and program management preferred. + Customer service skills + Excel, Microsoft Word and Power Point ... This job is responsible for the oversight and enhancement of all Service Excellence efforts including complaint, grievance, and internal investigations of patient… more
- Lincoln Financial (Springfield, IL)
- …by acquiring core knowledge required for the role. + Meets or exceeds departmental quality and service standards. + Works overtime as needed. **What we're ... a Glance** We are excited to bring on a ** Service Processor Assistant** to support the Retirement Plan Services...and guidelines, in a timely manner and meeting departmental quality /production standards. + Monitors incoming work queue and ensures… more
- Stryker (Springfield, IL)
- …etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships + Work ... **Associate Field Service Representative - Transport** As an Associate Field...basic electronic and mechanical aptitude. + Perform all required quality control checks and preventative maintenance, global hold repairs,… more
- ARAMARK (Rochester, IL)
- **Job Description** The Food Service Worker will assist the manager with food/meal preparation; maintain cash receipts and meal records. Assist manager in completing ... daily reports. Maintain high standards of quality in food production, sanitation, and kitchen safety practices....food items, beverages, and + Add garnishments to ensure customer happiness and eye appeal + Coordinate and assist… more
- Fresenius Medical Center (Springfield, IL)
- …will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE : + Responsible for driving the FMS culture through values and ... **PURPOSE AND SCOPE:** Supports FMCNA's mission vision core values and customer service philosophy. Adheres to the FMCNA Compliance Program including following… more
- Humana (Springfield, IL)
- …and interpret data from multiple sources. Consistently recognizes, promotes, and delivers quality customer service to ensure accomplishment of departmental ... resources. Identifies call and call inquiry. Documents calls through the customer service documentation system in accordance with established guidelines… more
- Walgreens (Springfield, IL)
- …and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service . + Manages Community Outreach Portal ... questions to ensure a positive customer experience. Models and shares customer service best practices. + Develops strong relationships with customers by… more
- Papa John's International (Springfield, IL)
- …and/or work areas in the operation of a Papa John's restaurant to ensure high quality products and customer service are delivered to ensure restaurant ... standards, and coach for improved performance. Ensure team is quality and customer focused and build an...Contribute to sales goals by providing prompt and friendly customer service ; building check averages through team… more
- Papa John's International (Lincoln, IL)
- …of the General Manager to ensure compliance with the Company's product and customer service standards. This is accomplished by being a team-oriented leader, ... product meets Papa John's standards and accurately reflects the customer 's order. + Communicates trains and promotes quality...+ Manages sales goals by providing prompt and friendly customer service ; building check averages through team… more
- ASM Research, An Accenture Federal Services Company (Springfield, IL)
- …Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end ... 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other...being provided by customers. + Strong commitment to providing quality service . + Ability to foster a… more
- Walmart (Springfield, IL)
- …eat by ensuring availability, cleanliness and freshness. You will be in the front-lines of customer service - your smile makes a difference and you can help ... by smiling, greeting and thanking members * Providing exceptional customer service to members across the club...the member's experience in meat area and modeling high quality service and products; executing the basics… more
- Walgreens (Springfield, IL)
- …a distinctive and delightful customer experience. + Learns and champions pharmacy policy , procedures, and customer service best practices needed to ... positive customer experience. + Models and shares customer service best practices with all team...of pharmacy, in accordance with state, federal, and company policy . Reviews and complies with the Walgreen Co. Pharmacy… more
