- Lumen (Springfield, IL)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Springfield, IL)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- CAI (Springfield, IL)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
- Cayuse Holdings (Springfield, IL)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
- Cayuse Holdings (Springfield, IL)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- H&R Block (Springfield, IL)
- …work, and play, our door is always open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during tax season to ... customer experiences What you'll bring to the team + Support the Multi-Unit Team Leader, serving as an onsite...as necessary + Lead the office from the front desk , providing phone coverage and engaging with clients to… more
- Zurich NA (Springfield, IL)
- …Key Accountabilities: + Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service requests. + Conducts ... load. + Oversees first level, second level, and back desk technical and supervisory support for IT...Working: Yes Schedule: Full Time Employment Sponsorship Offered: No Linkedin Recruiter Tag: #LI-JM1 #LI- ASSOCIATE #LI-REMOTE EOE Disability /… more
- CVS Health (Springfield, IL)
- …focused on supporting our clinics in the Chicagoland (Illinois) area, with secondary support to Rockford, Illinois.** The Field Technician role is an integral part ... company's reputation and business. **Core Responsibilities:** + Level 1-2 support with tickets and field issues + Route/Escalate Help... with tickets and field issues + Route/Escalate Help Desk tickets to appropriate team members using service … more
- GovCIO (Springfield, IL)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... within the United States. **Responsibilities** **The Connected Device & Reconciliation Support Representative is responsible for supporting Veterans in accessing and… more
- Public Consulting Group (Springfield, IL)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- Xerox (Springfield, IL)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Seniority Level Associate Currency USD - United States - US Annual Base… more
- Fujifilm (Springfield, IL)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when necessary. + ... responsibilities that may be assigned by management. **Qualifications:** + Associate degree in computer science or related field, or...head to work on equipment that is on a desk , on the floor, or mounted to the ceiling,… more