- MetLife (Bloomfield, CT)
- …Experience with Disability product a strong plus. * Suggested 5 Years' experience in call center environment. * Positive attitude and desire to develop. * ... meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on… more
- Conduent (East Hartford, CT)
- …take this into consideration when applying._ Reporting to the Site Operations Manager, the ** Call Center Supervisor ** is responsible for the supervision of ... Call Center Staff. This person will work in collaboration with...policies and procedures when needed. + Serving as a Call Center SME (Service Matter Expert). +… more
- Eversource Energy (Windsor, CT)
- …on and leads various project teams, as necessary\. + Participates in the on\- call supervisor rotation, and participates in emergency/storm restoration events, as ... media/executive inquiries\. **Qualifications** _Technical Knowledge/Skill:_ + Requires familiarity with call center technology and telephony equipment, including… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... case management system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by… more
- Baystate Health (Springfield, MA)
- …(pharmacists, technicians, and interns) and training across all shifts at Baystate Medical Center . The Supervisor will work with the front-line staff and use ... holes pose a risk/negative impact to supporting patient care needs. The Supervisor will participate in the pharmacy administrator on- call program rotation.… more
- Lowe's (East Hartford, CT)
- …responsible for monitoring and supporting the inventory controls of the Bulk Distribution Center . The Supervisor is the primary point of contact for BDC/Lowe's ... projects and relationship management of the third-party logistics operated Bulk Distribution Center . The Supervisor is responsible for resolving store claims,… more
- Baystate Health (Springfield, MA)
- …recognized leader in healthcare quality and safety, and home to Baystate Medical Center (BMC), a Magnet Hospital for Nursing Excellence is looking Per Diem Clinical ... Operations Supervisor (formerly Administrative Supervisor ) at BMC to...power to make broader decisions and collaborate with the Administrator-On- Call (AOC), even accessing additional resources as needed. This… more
- Amentum (East Hartford, CT)
- …for every thirty (30) hours worked up to fifty-six (56) hours per year. On call employees may be eligible for pro-rated holiday and paid time off benefits. *This ... assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified… more
- Cardinal Health (Hartford, CT)
- …patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff performing actions including customer service, ... + Oversee daily operations for patient access support contact center team of up to 15 team members and...+ Demonstrate knowledge of quality systems and approaches including Call & Case Monitoring, Adverse Event reporting and Non-Conformance… more
- Highmark Health (Hartford, CT)
- …Description :** **JOB SUMMARY** This job is responsible for supervising member service call center and ensuring timely, professional, and courteous responses to ... Medicaid Market - looking for someone who has Customer Service and Call Center experience.** **ESSENTIAL RESPONSIBILITIES** + Manage the departmental operations… more
- Cardinal Health (Hartford, CT)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... day to address customer concerns. + Consults with the Supervisor and leverages Agent Support Line to resolve our...preferred + 2-4 years of experience in a high-volume call center where communication and active listening… more
- Baystate Health (Springfield, MA)
- …$106,059.00 - $121,908.00 - $144,206.00 We are a 716-bed independent academic medical center . We are the community's major referral hospital, and we provide a wide ... top 50 cardiovascular hospital by Watson Health **LOCATION** : + Baystate Medical Center + Springfield, MA **THE ADVANTAGES OF WORKING WITH BAYSTATE!** + Excellent… more
- Baystate Health (Springfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and… more
- Baystate Health (Springfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... requested, and ensures identified problems are communicated accurately and promptly. Places call to MDs and ancillary departments to facilitate patient care and… more
- Baystate Health (Springfield, MA)
- …- Maximum $20.38 - $23.43 - $27.53 We are a 716-bed independent academic medical center . We are the community's major referral hospital, and we provide a wide range ... so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and...needed. Troubleshoot equipment issues in order to repair or call for a repair. **4)** Take calls and handle… more
- State of Massachusetts (Westfield, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... (DCW II). The DCW II position is a shift supervisor position that provides oversight and direct services to...individuals with developmental disabilities; . Oversee, as the shift supervisor , the health and safety of the individuals by… more
- State of Massachusetts (South Hadley, MA)
- …Mass/Careers/, including logging into your profile and/or resetting your password, please call the Employee Service Center at *_617-979-8500_* for assistance. ... (DCW II). The DCW II position is a shift supervisor position that provides oversight and direct services to...individuals with developmental disabilities; * Oversee, as the shift supervisor , the health and safety of the individuals by… more
- Hartford HealthCare (Hartford, CT)
- …of the largest and most respected teaching hospitals as well as a Level I trauma center . Hartford Hospital is on the cutting edge of technology & medical care and is ... home to the Center for Education, Simulation and Innovation (CESI), one of...organization. *_Job Summary_* Under the supervision of a Clinical Supervisor , provider and/or practice manager performs a variety of… more
- Baystate Health (Springfield, MA)
- …trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of ... Hospitalist during clinical rounds, ie initiate phone calls, send faxes and call consults as directed by Zoned Hospitalist. Make available the unit-based assignment… more
- Baystate Health (Springfield, MA)
- …hand off. Understanding the avenues for additional decision support are required. (Ie Supervisor on Call and Chain of Command). Active participation in working ... trainer, massage and so much more! Baystate Health, western Massachusetts' only academic center and tertiary care provider has a long and proud tradition of… more