- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Deloitte (Hartford, CT)
- …extensive AI/ML engineering craftsmanship and advanced proficiency across multiple quality assurance disciplines and modern frameworks, consistently ... Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve...The ideal candidate will have a strong background in quality assurance , test automation, and a deep… more
- Cardinal Health (Hartford, CT)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Vontier (Hartford, CT)
- …of our Distributor partners. The CS Quality Coach assures that our Customer Service team is efficiently and effectively providing world-class quality ... to our Distributor partners. The Quality Coach supports our Customer Service Representatives, Franchised Distributors, District Managers, Regional Managers… more
- The Cigna Group (Bloomfield, CT)
- …+ Technology Utilization: Leverage technology to streamline operations and improve the customer experience. + Quality Assurance : Implement quality ... assurance programs to ensure consistent and high- quality service delivery. + Compliance: Ensure that all customer service operations comply with… more
- CVS Health (Springfield, MA)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- CVS Health (Coventry, CT)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- TTEC (Hartford, CT)
- …brightens days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a ... are being met, and finding similarities between associate scripts. You'll report to the Quality Assurance Manager. You'll contribute to the success of the … more
- Cardinal Health (Hartford, CT)
- …culture of energy, passion and positive atmosphere while delivering superb customer service . + Takes actions to continually improve quality in daily work. ... **_What Quality Assurance / Supplier Quality...service providers to ensure prompt attention to identify quality and service -oriented solutions and/or identified … more
- Element Materials Technology (Enfield, CT)
- …accreditations are maintained and extended, as agreed with operational management and the Division Quality Manager, to service our customer base and retrain ... you will be capable of driving a culture of quality assurance and quality improvement,...customer requirements + Ensure training in the electronic quality management system (eQMS) is effective and that colleagues… more
- CVS Health (Enfield, CT)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (Hartford, CT)
- …Patient Safety * Pharmacy Professional Practice * Regulatory Requirements * Quality Assurance * Customer Service * Personnel Management * Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- Kelly Services (East Hartford, CT)
- …an experienced and detail-oriented **Electrical Quality Control Inspector** to join our quality assurance team. This role is ideal for someone with a strong ... will be considered for outstanding candidates with a proven track record in quality assurance . * Competitive compensation offered in the $30+/hr range, based… more
- Ensign-Bickford Aerospace and Defense (Simsbury, CT)
- …Develops, modifies, coordinates and documents the implementation, evaluation and maintenance of quality assurance programs and systems. + Issue internal and ... customer complaints and product defects. + Host external quality audits and participate in internal quality ...belief in the efficacy of genuine economic and social service , this cornerstone is the foundation of who we… more
- Ensign-Bickford Aerospace and Defense (Simsbury, CT)
- …in IPTs, FMEAs, new product development, and product failure investigations + Host customer quality audits and participates in internal quality audits. ... Develops, modifies, coordinates and documents the implementation, evaluation and maintenance of quality assurance programs and systems + Maintain product First… more
- Ensign-Bickford Aerospace and Defense (Simsbury, CT)
- …cost and delivery expectations. + Actively participate in IPTs and leads FMEAs. + Host customer quality audits and participates in internal quality audits. + ... Develops, modifies, coordinates and documents the implementation, evaluation and maintenance of quality assurance programs and systems. + Establish QA/QC tools… more
- Conduent (East Hartford, CT)
- …report error trends discovered during the Grievance Mediation process to the Quality Assurance Supervisor. + Effectively research, interpret and explain federal, ... + Work with internal business units (Payment Processing, Eligibility, Quality Assurance , etc.) relative to error discovery,...range of individuals from a diverse population. + Excellent customer service skills **Requirements** + Must be… more
- Sevita (Springfield, MA)
- …matter expertise with regard to process improvement initiatives, with a focus on quality assurance and improvement + Implement and maintain systems and processes ... will provide leadership and support Quality services state-wide, helping to implement Quality Improvement plans to meet and exceed service excellence._** + … more
- Otsuka America Pharmaceutical Inc. (Hartford, CT)
- …Summary** We are seeking an experienced and dynamic Executive Director of R&D Global Quality to join our team. This pivotal role will be responsible for leading a ... global team focused on R&D Quality . This global role includes direct reports in the...human subjects. Managing compliance with this standard to provide assurance that the rights, safety and wellbeing of trial… more
- Prime Therapeutics (Hartford, CT)
- …or designated customer contacts. + Directs operations account manager in resolving customer service issues and actions supportive of the achievement of ... customer service requirements including attainment of performance...ensuring ongoing contract performance through risk management activities including assurance of Service Level Agreement performance, … more