- The Hartford (Hartford, CT)
- …(CDE) team as we redefine how data and AI power customer experiences. As the Director of AI Data Intelligence for Customer ( CX ), you'll lead the design and ... behavior, and interaction data, enabling real-time insights and predictive decision -making. By leveraging Generative AI, advanced data engineering, and modern… more
- Oracle (Hartford, CT)
- …Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance ... for AI Agent solutions. + Define success metrics and analytics to monitor AI Agent adoption, customer satisfaction, and...+ Strong analytical skills with a data-driven approach to decision -making. + Bachelor's degree in a relevant field or… more