- Cardinal Health (Hartford, CT)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor will oversee program ... staff performing customer service , enrollment and reimbursement activities, benefit investigations for pharmacy benefit coverage, prior authorization assistance,… more
- ASM Research, An Accenture Federal Services Company (Hartford, CT)
- … Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the ... Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in...made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports.… more
- Conduent (East Hartford, CT)
- …staff are meeting contract requirements as they relate to call handling, customer service , and accuracy. Qualified candidates will bring forward innovative ... when applying._ Reporting to the Site Operations Manager, the **Call Center Supervisor ** is responsible for the supervision of Call Center Staff. This person… more
- CVS Health (Springfield, MA)
- …up of all activities + Effectively communicate information both to and from store management and crews2. Customer Service + Assist customers with their ... heart, each and every day. **Position Summary** The Shift Supervisor Trainee role is an entry-level, short-term role that...consumer loyalty to CVS/pharmacy through a focus on excellent customer service . When there is no manager… more
- Cintas (Hartford, CT)
- **Requisition Number:** 216780 **Job Description** Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on ... route and in-house. Responsibilities include supervising the service team who provides customer service , sales and the pick-up and delivery of products to… more
- Eversource Energy (Windsor, CT)
- …Eversource customers enjoy a top tier customer experience by leading our Customer Service Representatives in providing world class service \. Ensures ... professional position is responsible for the complete development of Eversource Customer Service Representatives through coaching and evaluative performance… more
- Lowe's (East Hartford, CT)
- …damage reduction initiatives, execution and management of Pro Orders, researching customer service inquiries, as well as assisting with the organization, ... What You Will Do The BDC Support Supervisor is the subject matter expert and is...provide feedback to Network Optimization Development Managers. *Demonstrate excellent customer service : Handle escalated inquiries from the… more
- Baystate Health (Springfield, MA)
- …Safety Education Coordinator in delivering ongoing training, including defensive tactics, crisis management , and customer service skills. * Leads employee ... huddles * Serve as a resource and mentor to staff regarding de-escalation, customer service , and enforcement of security procedures. * Monitor security systems… more
- Sherwood Lumber Company (Palmer, MA)
- …team adhere to company rules and work ethics. + Collaborate with sales and customer service teams to resolve delivery or product issues quickly and ... JOB TITLE: Operations Supervisor EMPLOYER: Sherwood Lumber Corporation DEPARTMENT: Operations REPORTS TO: Operation Manager EFFECTIVE DATE: 11/10/2025 SUMMARY: The… more
- Burlington (Springfield, MA)
- …caring and inclusive organization, come join us as a Burlington Stores **Full-Time** ** Customer Service Supervisor ** or **Full-Time Selling Floor ... Supervisor !** As a Retail Front End Supervisor , you'll be an integral part of the store...Store Management in the areas of Merchandising, Customer Service , Operations, and Human Resources. This… more
- MetLife (Bloomfield, CT)
- …meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer -centric ... events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of… more
- Highmark Health (Hartford, CT)
- … supervisor provides essential quality reports, advice and improvement recommendations to management along all service lines. Identifies work flow issues and ... the Coding Manager within the Coding Department. Assists in the management of daily operational processes, including: optimization of work assignments, timekeeping… more
- Ryder System (Hartford, CT)
- …Supervises assigned staff to ensure both technical expertise and a high level of customer service are attained. Monitors staff's technical work and develops and ... resolution of all claims is reached, and that a high level of customer service is attained **ADDITIONAL RESPONSIBILITIES** Performs other duties as assigned… more
- Trinity Health (Hartford, CT)
- …and continuous process improvement. Responsible for staffing, training, and performance management , the supervisor fosters a culture of safety, accountability, ... New England is looking for a dynamic, team-oriented individual for the Lab Supervisor position in the Lab's Inpatient Phlebotomy Section. You would lead the… more
- Cardinal Health (Hartford, CT)
- …can get life-changing therapies to patients who need them-faster.** **_Responsibilities_** The Customer Service Operations Supervisor leads program staff ... performing actions including customer service , enrollment /reimbursement activities, benefit investigations for product benefit coverage, prior authorization… more
- Kohl's (Enfield, CT)
- …store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency. You will teach, coach, develop ... Modeling, guiding and providing direction to associates + Demonstrating and coaching a customer service mindset, including customer service philosophies,… more
- Highmark Health (Hartford, CT)
- …+ None **Preferred** + Bachelor's Degree **EXPERIENCE** + 5 years in Customer Service + 1 year in a leadership management **Preferred** + None **LICENSES AND ... contribute to highest levels of performance. **ESSENTIAL RESPONSIBILITIES** + Perform management responsibilities including, but limited to: involved in hiring and… more
- Transdev (East Hartford, CT)
- …all routes are completed in compliance with safety procedures. We are seeking customer service -oriented professionals who are dedicated to safety. Transdev is ... violations. * Liaison between drivers and both the customers and organization in customer service concerns * Evaluate and monitor driver safety and performance… more
- Ensign-Bickford Aerospace and Defense (Simsbury, CT)
- …team environment. Manages multiple projects at the same time. + Maintains a high customer service level to all internal EBAD personnel and customers ensuring ... international community. EBAD seeks an accomplished individual for the position of Purchasing Supervisor reporting to the Sr. Supply Chain & Logistics Manager in our… more
- Niagara Bottling LLC (Bloomfield, CT)
- …Encourages honest feedback from direct reports, peers, and up-line manager + Uses customer feedback to improve service levels and internal/external customer ... compensation and benefits packages for our Team Members. Warehouse Supervisor Oversees warehouse operations and supervises warehouse workers. Essential Functions… more