- Chugach Alaska Corporation (Washington, DC)
- … to support the USAID Office of Acquisition and Assistance (OAA). The NICRA Specialist supports the customer 's Cost and Audit Support Division by managing the ... 12th St NW, Washington, DC, with situational telework eligibility per customer discretion. Salary: $110,000.00 - $150,000.00 Responsibilities Essential Duties and… more
- Actionet Inc (Washington, DC)
- …is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical resource supporting IT operations in Washington, DC. The ideal candidate will have ... Range: 76,000-85,000 Responsibilities: Serve as the lead Tier 2 technical specialist for desk side and remote support operations. Provide advanced troubleshooting… more
- Farmers Trading Company Ltd (Washington, DC)
- A retail company is seeking a Security Specialist for its Loss Prevention team in Washington, DC. The role focuses on minimizing loss through effective ... communication, conflict resolution , and ensuring a safe shopping environment. Ideal candidates...ability to work under pressure, with a commitment to customer service. If you have the required skill set… more
- HugoNet (Washington, DC)
- …be a US Citizen. Overview We are recruiting a Consultant (Junior Contract Specialist ) to support a Federal Executive Department in the National Capital Region. ... and development/approval of Government cost estimates Assists government contract specialist /contracting officers by updating and maintaining official contract files.… more
- Kaizen Lab Inc. (Washington, DC)
- …currently seeking Information Systems Specialists to support an existing federal customer , contingent upon contract award. This role will provide expert-level ... order. . Support email systems and mobile device users with issue resolution , configuration, and account management. . Perform technical writing and documentation to… more
- Milbank, Tweed, Hadley & McCloy LLP (Washington, DC)
- …systems (SIEM). Manager and investigate all security events until resolution . Manage privilege account management systems. Conduct technical security audits ... functions in a fast-paced, dynamic environment. A professional with a customer satisfaction-oriented mindset, creative, and able to balance security with business… more
- EmergencyMD (Bethesda, MD)
- …or Sam's 401K and much, much more! Role Designation: IT Service Desk Specialist Level II IT Security Designation: ADP/IT-II Investigation Required: Tier 3 (T3) IA ... complex technical issues. Specialized in certain aspects of technologies to assist the customer base. Provides support for call overflow during peak time or reduced… more
- Mars (New) (Mclean, VA)
- …field engineers, and repair technicians, ensuring seamless service delivery, rapid issue resolution , and a strong culture of customer focus and continuous ... leadership role, you'll drive operational excellence and deliver a world-class customer experience across technical support, field service, and in-house repair for… more
- Angsignal (Washington, DC)
- …on a variety of network projects. The Network Architect must have considerable specialist skills and knowledge that allow them to provide technical leadership as ... design, communicate, and implement solutions within a timely manner. This is a customer facing role and the candidate must be able to communicate complex information… more
- Actionet Inc (Washington, DC)
- …The right candidate works well with a team, always exhibits excellent customer service skills, and is self‑motivated, seeking ways to improve the environment. ... collect knowledge about common problems and service requests to boost First Call Resolution (FCR) Optimize shifts to meet fluctuations in call volumes Ensure staff… more
- Tyler Technologies, Inc. (Herndon, VA)
- …This team is responsible for a large product suite with impacts to customer billing and payments; product stability & quality is therefore extremely important to ... information on field documents and/or mobile field application devices. Trade Show Specialist Tyler's Courts and Justice marketing team is hiring a trade show… more
- Tyler Technologies, Inc. (Herndon, VA)
- …small management team. The team oversees project management, product development, marketing, customer support and business development. The GM is first and foremost ... This team is responsible for a large product suite with impacts to customer billing and payments; product stability & quality is therefore extremely important to… more
- PDS Defense (Herndon, VA)
- **Call Center/ Customer Service** ** Customer Resolution Specialist ** Herndon, VA Posted: 12/4/2025 Job Description Job ID#: 214547 Job Category: Call ... Type: Associate - W2 Shift: 1 **PDS Defense, Inc. is seeking a Customer Resolution Specialist , in Herndon, VA. Job ID#214547** **Job Description:** The … more
- PDS Defense (Herndon, VA)
- …in Herndon, VA. Job ID#214548** **Job Description:** The Aircraft on Ground (AOG) Customer Resolution Specialist is responsible for reviewing, validating, ... **Call Center/ Customer Service** **AOG Customer Resolutions Specialist ** Herndon, VA Posted:...alternative solutions and facilitate the collaboration with between the customer and available resources to achieve resolution … more
- Leidos (Fort Belvoir, VA)
- …seeking a passionate and customer -focused professional to join our team as a ** Customer Outreach & Training Specialist ** . In this dynamic role, you will be ... to write and maintain user documentation and training materials. + Background in customer success, product specialist roles, or similar positions. EIO2024 If… more
- KBR (Bethesda, MD)
- Title: Information Technology Customer Support Specialist Belong. Connect. Grow. with KBR! KBR's National Security Solutions team provides high-end engineering ... using all resources and tools available to you. + Provides first contact resolution technical support via incoming phone calls, to customers with questions regarding… more
- Intralox (Washington, DC)
- …additional team members or determine if they require a longer-term path to resolution . + Provide technical assistance to Customer Service, Account Managers and ... by phone, written correspondence and/or via web-conferencing. + Problem/ complaint resolution : handle customer problems by finding causes and recommending… more
- Amazon (Arlington, VA)
- …for applications, servers, and networks? Do you want to be part of a customer facing technology team helping to ensure the success of Amazon Web Services (AWS) ... as a leading technology platform? AWS Customer Service provides global support to a wide range...and features - Work with AWS teams to drive resolution of issues for customers - Making sure internal… more
- STG International (Rockville, MD)
- …RMO review, and when working through the determinations. The Registered Nurse Case Review Specialist will address examinee and customer concerns and be able to ... STGi is currently seeking a Registered Nurse-Case Review Specialist . The position is remote and open...Medical Officer (RMO) determinations will be sent to the customer agency and their employees (as applicable) via secure… more
- AltaGas (Vienna, VA)
- …audiences at all organizational levels, both verbally and in writing. + Customer service and problem resolution experience/skills. + Demonstrated track record ... Oracle, Salesforce and/or JIRA required. * Demonstrated track record of customer service and problem resolution experience/skills. * Outstanding organizational… more
