- BTI (Washington, DC)
- A Service -Disabled Veteran-Owned Small Business in Washington DC is looking for an IT Service Desk Manager to oversee daily operations of the IT ... The ideal candidate will have at least 5 years of managerial experience in IT service desk operations and strong knowledge of ITIL frameworks. US Citizenship… more
- BTI (Washington, DC)
- …delivering innovative IT Solutions to the Federal Government, is seeking a IT Service Desk Manager in support of HUD OIG (Business Operations Support ... federal government environment. Key Responsibilities Service Desk Operations Oversee daily operations of the IT...managerial experience in IT service desk or technical support operations. Federal … more
- International Legal Technology Association (Washington, DC)
- …( IT ) Service Desk Supervisor in the Washington DC office. The IT Service Desk Supervisor is responsible for managing the day-to-day operations of ... timely and efficient manner. This position reports to the IT Service Desk Manager. Responsibilities...or any other characteristic protected by local, state or federal laws, rules or regulations. Our Firm\'s equal opportunity… more
- Caliber Systems Inc. (Washington, DC)
- …Management Consulting and Digital Transformation Company, is looking for a highly motivated Service Desk Manager to join our team supporting a Federal ... end users. ACTIVE SECRET CLEARANCE REQUIRED. Essential Functions Liaison between service desk operations and supported organizations for issues related… more
- Itlearn360 (Washington, DC)
- IT Service Desk Specialist...Top Secret Clearance REQUIRED Benefits Paid vacation 11 paid federal holidays Company paid STD, LTD, and group life ... position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and… more
- Tesla Laboratories, Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen. Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... for IT support as part of a Service Desk operation. Ensure all time reporting...Top Secret Clearance REQUIRED. Benefits Paid vacation. 11 paid federal holidays. Company paid STD, LTD, and group life… more
- Peraton (Washington, DC)
- … Lead to provide frontline leadership and operational oversight for IT service desk activities supporting the Federal Aviation Administration (FAA). This ... / maintain a Public Trust clearance. 10 years of IT Service Desk experience. Experience...NIST 800-53, and federal cybersecurity requirements for IT operations. Experience in 24x7 service … more
- General Dynamics Information Technology (Washington, DC)
- …firm has an opportunity for a Help Desk Technician to provide IT support to federal clients in Washington, DC Responsibilities include resolving technical ... issues, documenting support requests, and delivering excellent customer service . Candidates must have an Associate's Degree in ...service . Candidates must have an Associate's Degree in IT and at least 3 years of experience, along… more
- General Dynamics Information Technology (Washington, DC)
- Shift options listed at the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world‑class IT support to our prestigious clientele at ... the highest levels of the federal government in the heart of our nation's capital....becomes better. Transform technology into opportunity as a Help Desk Technician with GDIT. A career in IT… more
- Caliber Systems Inc. (Washington, DC)
- A management consulting firm is seeking a motivated Service Desk Manager to support a Federal client remotely. The role involves overseeing help desk ... and an active Secret Clearance are mandatory. This position drives client engagement and process improvements for service desk operations. #J-18808-Ljbffr more
- EmergencyMD (Bethesda, MD)
- Nalu Federal is a subsidiary company of the Kanaka Foundation...or Sam's 401K and much, much more! Role Designation: IT Service Desk Specialist Level II ... IT Security Designation: ADP/ IT -II Investigation Required: Tier 3 (T3) IA Technical/Management Designation:...runbooks, and user-facing guides to reduce repeat issues. Monitor service desk queues and metrics; identify trends… more
- Chenega Corporation (Washington, DC)
- …Collaborates with service managers and functional leaders (engineering, operations, and service desk ) as well as other client contractors and service ... for being the primary liaison to the client. Oversees IT support service (and related ITIL) processes...Support Services with similar scope and complexity. Familiarity with Federal IT security requirements. Must be able… more
- Kaizen Lab Inc. (Washington, DC)
- … teams. . Working knowledge of system development methodologies and common federal IT operating environments. Preferred Qualifications . Experience supporting ... federal IT environments or mission-critical enterprise systems. . Background in...service , and you thrive in a structured, compliance-driven IT landscape, we encourage you to apply. We're looking… more
- Peraton (Washington, DC)
- …Participate in on-call leadership rotations; accept/resolve escalations from the Service Desk as needed. Qualifications Requirements Education Bachelor's ... (LAN/WAN/SD-WAN, wireless, remote access, cloud interconnects), drives incident response and service continuity, and ensures compliance with federal standards… more
- Actionet Inc (Washington, DC)
- … Government Six (6) or more years managing and leading large Enterprise Service Desk teams utilizing ITIL and Agile methodologies PMP certification Managed ... the main Point of Contact (POC) for the contract's IT support services and deliverables. In this role, you...will work well with a team, exhibit excellent customer service skills, be self-motivated, and seek ways to improve… more
- Booz Allen Hamilton (Mclean, VA)
- …experts to identify the right mix of tools and techniques to translate your customer's IT security needs and future goals into a plan that will enable secure and ... cybersecurity challenges and shape opportunities to implement solutions and service offerings, leveraging investments and proven capabilities.Join us. The world… more
- Leidos (Washington, DC)
- …IT services, including software application support, enterprise infrastructure support, service desk , ITSM, deskside support, workstation engineering and ... SME Oracle APEX Developer on the ESA V program. ESA V is an IT applications and infrastructure services program supporting several customers within the Department of… more
- Arthur J. Gallagher & Co. (AJG) (Washington, DC)
- …claim process to ensure effective communication and resolution. Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy ... workers compensation adjusting experience including handling a lost time/indemnity desk plus litigation. Jurisdictional Experience: Experience adjusting MD, VA,… more
- H2 Performance Consulting Corporation (Washington, DC)
- …using best practices; . Working with SharePoint Designer workflows; . Supporting Service Desk Tickets assigned by management; . Collaborating with Project ... the Vietnam Era Veteran's Readjustment Assistance Act as a Federal Contractor and is an Equal Opportunity/Affirmative Action Employer...in computer science, computer informaion systems or a related IT Degree is required plus at least 3 years… more
- Goldbelt, Inc. (Washington, DC)
- …Necessary Skills and Knowledge: In depth knowledge of service desk best practices Strong understanding of federal contract performance standards ... contingent upon the successful award of a contract currently under bid. Global in service but local in approach, Nisga'a Tek is committed to high-quality service … more
