- Ernst & Young Oman (Washington, DC)
- …better working world. Position Overview We are seeking an experienced Associate Director to lead our Telephony Services team, consisting of Product Managers, ... global team and overseeing all aspects of telephony services , including SIP (Session Initiation Protocol),...Monitoring Establish and monitor SLAs for telephony services , ensuring high levels of service availability… more
- Ernst & Young Oman (Washington, DC)
- … consultancy firm is seeking an experienced Associate Director to lead the Telephony Services team, managing a global workforce and overseeing ... services including SIP and e911. The role involves project management, vendor relations, and maintaining budget integrity. Ideal candidates will have a background in telecommunications, strong leadership qualities, and at least 8 years of relevant… more
- 3CLogic (Rockville, MD)
- …full self to work, the possibilities are infinite. What we do: 3CLogic is a global provider of voice AI, Contact Center, and SMS solutions to enterprise and ... Global 2000 organizations worldwide. As a strategic ServiceNow and...digitally transform customer and employee experiences, deliver conversational voice self‑ service offerings, enable remote work at scale, and leverage… more
- Sprinklr (Washington, DC)
- …identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services , genetic information, or any other ... Success Look Like?** We are looking for a **Principal VOIP Engineer** to lead the architecture and technical direction of our next- gen voice infrastructure. You'll… more
- Datavant (Washington, DC)
- …and long-term planning for all Payer WFM programs supporting multi-site, multi-channel and Global contact center operations. This leader will own the end-to-end ... Datavant is a data platform company and the world's leader in health data exchange. Our vision is that...workforce technology ecosystem to ensure the organization can meet service , efficiency, and growth objectives. The Director will oversee… more
- Georgetown Univerisity (Washington, DC)
- …(IST) department is seeking a highly motivated Technology Operations and Client Services Senior Director to lead and support network, security, GOCard, ... telecommunications, enterprise operations; to include Client Services and Service Desk Operations at the Capitol Campus. The incumbent will serve as the… more
- Genentech (Washington, DC)
- …transitioning from service to sustained product value delivery. People + Lead and inspire the Customer CRM Product team, fostering a high-performance culture ... available on this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and delivery of CRM products (Using Veeva and a Build Focus… more
