- Applied Research Solutions (Washington, DC)
- …or related technical field + Experience: Minimum 3 years of professional experience in help desk , technical support, operations, or IT customer service roles + ... **Description** We are seeking an Operations & Maintenance Support Specialist to provide technical support for cloud services, hosted...teams for complex problems. The ideal candidate will handle Tier 1 and Tier 2 support activities,… more
- CACI International (Washington, DC)
- Help Desk Specialist Tier I Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular ... (OIS) at the United States Capitol Police as a Tier I Help Desk Specialist . Be the first point of contact for our valued customers, providing essential… more
- Koniag Government Services (Washington, DC)
- …more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II technical ... , a Koniag Government Services company, is seeking a Help Desk Specialist with a...managing SCIF security operations. Core responsibilities include: + Provide Tier I and II technical support via phone, email,… more
- M. C. Dean (Vienna, VA)
- …outcomes, improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist ** to join our **Security and Electronic ... incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Koniag Government Services (Chantilly, VA)
- …methodologies. + Knowledge of IT security principles and practices. + Experience with help desk ticketing systems and remote support tools. + Excellent verbal ... LLC** , a Koniag Government Services company, is seeking a Tier II Technical Support Specialist to support KTIS and our government customer. This position… more
- Tesla Laboratories. Inc. (Washington, DC)
- …similar certifications desired + Experience with using ITSM Tools such as Ivanti or Remedy Help Desk is a plus + Azure VDI, Citrix experience preferred + ... Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the IT infrastructure… more
- Koniag Government Services (Chantilly, VA)
- Arlluk Technology Solutions, LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This is a ... include, but are not limited to:** + Deliver quality help desk support services to a customer...base of about 2,000 geographically dispersed users + Provides Tier I and II technical software problem resolution for… more
- Sigmatech, Inc. (Arlington, VA)
- …+ A minimum of three to five (3-5) years of professional, hands-on experience in an IT help desk or desktop support role. + Exposure to a DoW or US Government ... industrial base. Position Overview As an Associate IT Support Specialist , you will be a key member of the...Duties and Responsibilities + Desktop and User Support: Provide Tier 1 technical support for workstations, printers, and peripherals.… more
- Leidos (Lorton, VA)
- …resolving infrastructure-related issues. + Work with all stakeholders including the Enterprise Help Desk (EHD), Business Analysts, Project Managers, and other ... KBAs, training materials, etc.,) when needed for the EHD Tier 1 team and Program end users related to...as ServiceNow Certified Application Developer (CAD) or Certified Implementation Specialist (CIS) are a plus. + A solid understanding… more
- ASM Research, An Accenture Federal Services Company (Washington, DC)
- …to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and experience troubleshooting Linux and Unix based systems. + ... on the project in a senior administrator capacity. Considered a technical specialist in a variety of IT administrator disciplines. + Configure, monitor, and… more
