- Itlearn360 (Washington, DC)
- IT Service Desk Specialist - SECRET clearance required job at Tesla Laboratories. Inc.. Washington DC. Active Secret Clearance Required The position is ... on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and managing the … more
- EmergencyMD (Bethesda, MD)
- …Pet insurance Annual membership to Costco or Sam's 401K and much, much more! Role Designation: IT Service Desk Specialist Level II IT Security ... articles, runbooks, and user-facing guides to reduce repeat issues. Monitor service desk queues and metrics; identify trends and propose preventative fixes or… more
- EmergencyMD (Bethesda, MD)
- A technology services company based in Bethesda, Maryland is seeking an IT Service Desk Specialist Level II. This role requires at least 4 years of ... experience in technical support, along with a Bachelor's degree. Responsibilities include advanced troubleshooting, managing escalated incidents, and supporting onboarding tasks. Ideal candidates will have strong problem-solving skills and familiarity with… more
- Tesla Laboratories, Inc. (Washington, DC)
- …in Washington DC is seeking an on-site IT Support Specialist to join their IT Service Desk . This role requires an active Top Secret Clearance and at ... include troubleshooting desktop hardware and software issues, providing exceptional customer service , and managing IT infrastructure. Candidates should have… more
- Tesla Laboratories, Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen. Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation. Ensure all time reporting and other required reports are accurate and… more
- Actionet Inc (Washington, DC)
- …for High Public Trust ActioNet is seeking an to serve as Tier 2 - Senior Desk Side IT Specialist technical resource supporting IT operations in ... 76,000-85,000 Responsibilities: Serve as the lead Tier 2 technical specialist for desk side and remote support...service requests in accordance with established SLAs. Use IT service management tools to document incidents,… more
- Itlearn360 (Washington, DC)
- A leading IT service provider in Washington, DC seeks an entry level Help Desk Specialist . The role involves installing and configuring IT systems, ... support, and troubleshooting technical issues. Candidates must have a bachelor's degree in IT or equivalent experience and be able to communicate effectively in a… more
- Actionet Inc (Washington, DC)
- ActioNet has an opportunity for a Desk Side Support Manager requiring a Public Trust clearance in the Washington, DC metro area.Hybrid work is available.You will ... play a multifaceted role and be responsible for all desk side Support, providing all necessary personnel to fully and completely administer the hardware and software… more
- Actionet Inc (Washington, DC)
- …candidate will have an associate degree, 1-2 years of IT or help desk experience, and a strong customer service mindset. This role supports the installation, ... with eligibility for High Public Trust ActioNet is seeking a Tier 2 - Junior IT Specialist to provide dependable on-site and remote technical support for users… more
- Actionet Inc (Washington, DC)
- An IT Solutions Provider is seeking a Tier 2 - Junior IT Specialist in Washington, DC to provide on-site and remote support for users. The ideal candidate ... will possess an associate degree and have 1-2 years of help desk experience, coupled with a strong mindset for customer service . Primary responsibilities include… more
- Itlearn360 (Washington, DC)
- …12 Months+ Job Description The Client is looking for an entry level Help Desk Specialist to install and configure hardware and software components of network ... network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates… more
- Kaizen Lab Inc. (Washington, DC)
- …and customer service , and you thrive in a structured, compliance-driven IT landscape, we encourage you to apply. We're looking for detail-oriented professionals ... is an award-winning, African-American-owned small business providing advanced cybersecurity and IT services to federal and commercial clients. Our mission is to… more
- Actionet Inc (Washington, DC)
- …between all Tiers and manage the day-to-day operations of services, including incident, service requests, and end-user support. The right candidate works well with a ... team, always exhibits excellent customer service skills, and is self-motivated, seeking ways to improve...Center teams utilizing ITIL and Agile methodologies Microsoft Office Specialist (MOS) certification in at least 1 of the… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining ... electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are accurate… more
- Koniag Government Services (Washington, DC)
- **Koniag Management Solutions** , a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with the ability to obtain ... a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... and other critical applications. + Collaboration with Teams: Work with other IT team members and departments on special projects, system upgrades, and technology… more
- ENS Solutions (Washington, DC)
- As a Help Desk Specialist , you possess and apply skills on multiple complex work assignments. These assignments may be broad in nature, requiring originality and ... resolving technical hardware and/or software issues, and providing quick resolution and customer service . + Demonstrated experience working help desk issues in a… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort ... in CONUS and OCONUS locations. The successful candidate will manage all facets of IT Service Desk support, from daily operations and administration to… more
- GovCIO (Washington, DC)
- …integrity across procurement, deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional ... **Overview** GovCIO is currently hiring a **SME** ** IT Asset Specialist ** (ServiceNow) to support...records + **Collaboration & Customer Support** + Work with service desk and IT support… more
- Koniag Government Services (Chantilly, VA)
- …88-352_** **Job Details** **Job Family** **Client Techncial Support and Training** **Job Function** **Technical IT Support Specialist ** **Pay Type** **Salary** ... Technology Solutions, LLC, a Koniag Government Services company, is seeking a Help Desk Technician to support ATS and our government customer. This is a remote… more
