- Medallia (Mclean, VA)
- …client relationships and drive program success. This role involves designing strategic roadmaps, consulting on best practices, and leveraging technology to enhance ... customer experience. The ideal candidate will have 5+ years of experience in customer relationship management and a BA/BS degree. This position offers a chance to influence world-class companies positively and provides opportunities for growth within a… more
- Medallia (Mclean, VA)
- …programs. We are seeking a CXA to provide consulting and advisory services across strategic and programmatic CX topics to drive the success of our clients' ... is Everywhere. All Belong Here. At Medallia, we hire the whole person. Medallia CX Advisors (CXA's) partner with our clients and internal Medallia teams to enhance… more
- Northramp LLC (Reston, VA)
- …Customer Experience ( CX ) Strategy & Delivery + Serve as a strategic advisor to OCIO leaders on customer experience, service quality, communications, and ... + Reston, VA + Type: Full-time + Min. Experience: Manager Opportunity Northramp is looking for an IT Performance...stakeholder engagement . + Lead CX research and analysis… more
- Oracle (Washington, DC)
- …and Market Engagement :** + Act as an executive sponsor for strategic customers, gathering feedback to inform product decisions. + Analyze market trends and ... Agentic apps within the customer service domain as part of the Fusion CX Service product team. This includes developing intelligent, autonomous agents that enhance… more
