- Binny's Beverage Depot (Chicago, IL)
- …and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The ... provide instructions and guidance to staff to continually improve the customer experience * Demonstrates leadership to staff by providing high levels of… more
- Robert Half Office Team (Hammond, IN)
- Description We are looking for a Director of Customer Experience to join a dynamic firm in the manufacturing industry. This individual will be responsible ... ESSENTIAL DUTIES AND RESPONSIBILITIES + Collaborating with cross-functional teams to align customer experience efforts with business goals and objectives. +… more
- Capital One (Chicago, IL)
- Sr Director , Product Management - Customer Experience Foundations Product Management at Capital One is a booming, vibrant craft that requires reimagining the ... our industry. **About the Team** **The mission of the Customer Experience Foundations (CXF) team is to...associated governance routines, to measure and manage our digital experience over time** **As Sr Director on… more
- Celestica (Chicago, IL)
- …revenue. The relationships will be complex in nature with interfaces to several different customer functional CLS sites. The Director will act as the primary ... to all subordinate staff involved in support of each customer under the director 's ownership. This includes...and taking actions to rectify these items prior to customer requests. **Knowledge/Skills/Competencies** + Relevant experience in… more
- CVS Health (Chicago, IL)
- …more compassionate. And we do it all with heart, each and every day. The Director of Customer Strategy will be responsible for developing the strategy that ... across the organization. They will report into the Executive Director , Customer Segmentation within the Pharmacy and...experience in retail, CPG, or other related field. Experience in customer strategy a plus. **Preferred… more
- Proofpoint (Chicago, IL)
- …Training, Managed Services, Support, and Renewals). This seasoned leader will have extensive experience in B2B SaaS, Services and Customer Success and will be ... security partner. The Role We are looking for a Director , CS Data Strategy & Operations to join the... withharnessing data to drive accurately targeted and timed customer engagement at scale + Experience with… more
- Capital One (Chicago, IL)
- …deployment pipeline lifecycle + Demonstrate excellent judgment with managing operational risk with customer experience + Set the vision and strategy that is ... Director , Product Management, Developer Experience -...One. This role advocates for the needs of the customer to inform the platform roadmap ensuring the capabilities… more
- Capital One (Chicago, IL)
- Director , Product Management, Developer Experience - Secure Foundations Platform ** Director , Product Management (PXDP60)** Capital One is a high-tech ... One's mission to change banking for good! As a Director on the Developer Experience Product team,...+ **Human Centered** **-** Obsesses about internal and external customer needs to reimagine and innovate product solutions +… more
- ServiceNow, Inc. (Chicago, IL)
- …the world work better for everyone. This role sits within the ** Customer Excellence Group (CEG)** serving **ServiceNow Regulated Industries** customers. Our purpose ... to do in this role** As a **Go-To-Market (GTM) Director ** , you will lead a team of **Services...a team of **Services Account Executives (SAEs)** who sell Customer Success offerings, Implementation and Advisory Services that drive… more
- Capital One (Chicago, IL)
- Director , Product Management, DevX - API Platforms ** Director , Product Management (PXDP60)** Capital One is a high-tech company, a scientific laboratory, and a ... platforms. APIs form a critical building block for developing software, from customer applications, to real-time financial decisioning, to machine learning and AI.… more
- JPMorgan Chase (Chicago, IL)
- …reins and drive impact, we've got an opportunity just for you. As a Director of Software Engineering at JPMorganChase within the Consumer & Community Bank Technology ... certification on software engineering concepts and 10+ years applied experience . In addition, 5+ years of experience ...applied experience . In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex… more
- Capital One (Chicago, IL)
- Director , Product Management, DevX - Network Observability ** Director , Product Management (PXDP60)** Product Management at Capital One is a booming, vibrant ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Kyndryl (Chicago, IL)
- …In this role, you'll have the power to create, maintain, and develop deep customer connections, bringing the very best of Kyndryl to the table and building trusted ... solutions that cater to the unique needs of each customer . Collaboration is key, and as an Account Management...opportunities that you won't find anywhere else, including hands-on experience , learning opportunities, and the chance to certify in… more
- Capital One (Chicago, IL)
- Director , Product Management - Secure Service Edge Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding ... value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments… more
- Robert Half-Robert Half Corporate (Chicago, IL)
- …2+ branches + Total Headcount: 18 **Qualifications:** + 4+ years management or equivalent experience required. + 2+ years branch director management. + 3+ years ... Delegate responsibility. + Conduct effective meetings, trainings, and presentations. ** Customer Focus** + Create, develop, and execute on ... experience required. + Proven performance in practice director and branch director roles. + … more
- Capital One (Chicago, IL)
- Sr. Director , Product Management, Developer Experience - Autonomous Deployments **Sr Director , Product Management (PXDP65)** Capital One is a high-tech ... and delivering great experiences for our customers. The Developer Experience team is at the heart of our tech-forward...in delivering high-quality software at scale. **As the Sr. Director , Product Management - Autonomous Deployments, you will:** +… more
- R1 RCM (Chicago, IL)
- …sophisticated analytics, AI, intelligent automation, and workflow orchestration. As our **Client Experience Director ** , you will serve as our primary point ... proactive communication, analytical skills, and daily leadership. The Client Experience Senior Director will be tasked with...in everything we do. Not only does that drive customer success and improve patient care, but that same… more
- Capital One (Chicago, IL)
- Director , Business Risk Guide- Enterprise Services Risk Office We are hiring! The Enterprise Services Business Risk Office provides risk management support to ... business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, External Affairs, eData, Global Workplace Solutions,… more
- Capital One (Chicago, IL)
- Director , Technical Program Management - AI/ML Are you interested in leading technical AI and ML programs that deliver on critical business goals and build large ... you come in. **About the team** : As a Director of Technical Program Management (TPM) on Capital One's...the art AI capabilities to be integrated with both customer -facing and internal applications. The platforms are the foundational… more
- Capital One (Chicago, IL)
- Director , Financial Institutions Group (Secured Business Credit) Capital One's Financial Institutions Group (FIG) is seeking a highly motivated and experienced ... Director to join our growing Secured Business Credit team....new lending or capital markets opportunities within the target customer and prospect market + Working with the senior… more
