- State of Minnesota (St. Paul, MN)
- **Working Title: Contact Center Phone Agent - Revenue Examiner 1** **Job Class: Revenue Examiner 1** **Agency: Revenue Dept** + **Job ID** : 89538 + ... resources, and training and development opportunities. As a Call Center Agent with Business Registration, you will...tax responsibilities. Agents contribute to the success of the contact center by reinforcing policies and procedures… more
- State of Minnesota (St. Paul, MN)
- **Working Title: Resource Representative Call Center Agent ** **Job Class: State Program Administrator** **Agency: Revenue Department** + **Job ID** : 89421 + ... you will assist Internal and external customers over the phone and by email. You will provide assistance to...**Minimum Qualifications** * Experience working in a call / contact center environment. * Customer service experience.… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Civil Services, LLC **_LOCATION_** Remote **_SALARY:_** $15.00-$16.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project quality and… more
- Cayuse Holdings (St. Paul, MN)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** $15.00-$17.00 ... **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level agreements using company and project… more
- Datavant (St. Paul, MN)
- …educational and life experiences to realize our bold vision for healthcare. The Outreach Agent is responsible for making outbound phone calls to assigned medical ... following approved company and HIPAA guidelines. **You will:** + Contact assigned medical providers by phone +...bring to the table:** + 1 year of Call Center experience, outbound call and/or sales call experience strongly… more
- Zoom (St. Paul, MN)
- …teams, ensuring seamless project execution and high-qualityoutcomes. Experience with contact center solutions, WFM, QM, AI and virtual agent technologies is ... operations. Responsibilities + Managing complex project portfolios for Zoom Contact Center , Virtual Agent , WFM,...today help people communicate better with products like Zoom Contact Center , Zoom Phone , Zoom… more
- Navient (St. Paul, MN)
- …may arise. + Identifying opportunities for process automation through technology to streamline contact center workflows, improve agent efficiency, and enable ... our mission, read more below, and let's build something great together! **The Contact Center Engineer position will report to the Director, Customer… more
- Zoom (St. Paul, MN)
- …platform for the enterprise, and today help people communicate better with products like Zoom Contact Center , Zoom Phone , Zoom Events, Zoom Apps, Zoom Rooms, ... Maintaining fluency in modern integration methods including iPaaS platforms, workflow automation, agent frameworks, and emerging standards such as MCP and agent… more
- CGI Technologies and Solutions, Inc. (Minneapolis, MN)
- …archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will-call counters: o At the Information Station, ensure ... Participate in customer service outreach activities. * Assist with acceptance agent training: prepare training materials, conduct "meet-and- greets," set-up training… more