- Wilson Language Training (Hartford, CT)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... a changemaker? Wilson Language training is growing and is looking to hire a Senior Customer Success Manager . Our company is growing and looking to hire a Sr.… more
- Cleo (Hartford, CT)
- ** Customer Success Manager ** Remote **What You Will Be Doing** + Uphold Cleo's Customer Success strategy and processes, ensuring that 100% of ... + 5+ years working at an Enterprise Software and/or SaaS Company in Customer Success , Sales/Account Management, Professional Services, or a related field +… more
- Principal Financial Group (Hartford, CT)
- **What You'll Do** As a **Relationship Manager ** within our TPA Customer Care area, you will play a pivotal role in developing and nurturing deep relationships ... financial security accessible to all. Our mission, integrity, and customer focus have made us a trusted leader for...where financial security is accessible to all. And our success depends on the unique experiences, backgrounds, and talents… more
- Avnet (Hartford, CT)
- …results of various program impact for identified customer (s) notifying the account manager of success , issues and future growth plan strategies. + Maintains ... Summary:** Identifies opportunities for business expansion in support of the customer sales strategy. Develops and maintains the business relationship by providing… more
- Prysmian (Willimantic, CT)
- …a plus. + Certified Six Sigma Black Belt or ASQ Certifications a plus. ** Success Metrics:** + Reduction in customer complaints. + Improved plant-level quality ... **Position Summary:** Reporting to the Director of Quality, the Regional Quality Manager is responsible for developing and executing the strategic quality vision… more
- Prysmian (Willimantic, CT)
- …Group - Join Us (https://www.youtube.com/watch?v=ZVx-NAGfjEs&feature=embtitle) **Overview:** The Manufacturing Manager is a key member of the plant leadership ... Engineering, and Quality teams to enhance productivity, reduce waste, and ensure customer satisfaction. + Drive operator-led process control and skill development. +… more
- iCIMS (Hartford, CT)
- …+ **Cross-functional Collaboration** : Improved partnership metrics with Product, Engineering, and Customer Success teams **About Us** When you join iCIMS, you ... **Job Overview** We are seeking an exceptional Senior Manager of Site Reliability Engineering (SRE) to lead...and execute SRE strategy aligned with business objectives and customer success metrics + Drive cultural transformation… more
- Ralliant (Hartford, CT)
- **Job Title: Strategic Account Manager (SAM)** **Reports To:** Vice President, Commercial Operations **Location:** Remote - Location near assigned customer (s) ... Dallas, TX (preferred) **Role Summary / Purpose Statement** **The Strategic Account Manager (SAM) serves as the trusted, primary interface with key customers,… more
- iCIMS (Hartford, CT)
- …across all engagements. + Project sponsor larger enterprise engagements and align with customer project sponsors to ensure shared success + Monitor project ... **Job Overview** We are seeking a strategic and experienced Manager , Project Management to lead a team responsible for...to align teams around shared goals to ensure exceptional customer experiences. This is a people leadership role that… more
- Moses/Weitzman Health System (Enfield, CT)
- …population of patients and medical professionals. They will demonstrate exceptional customer service skills, professionalism in all interactions and have the ability ... duties as assigned. **ROLE AND RESPONSIBILITIES** Patient experience: + Provide exceptional customer service to all patients, visitors and callers + Oversee the… more
- Tyto Athene (Chicopee, MA)
- …Information Technology (IT) Services. **Responsibilities:** + Diagnose and resolve customer reported system incidents, problems, and events. + Administer accounts, ... iOS and Android Operating Systems and VMware WorkspaceOne Mobile Device Manager + Troubleshoot VMware WorkspaceOne enrollment issues. + Troubleshoot VMware… more
- Avnet (Hartford, CT)
- …results of various program impact for identified customer (s) notifying the account manager of success , issues and future growth plan strategies. + Maintains ... environment to ensure practices do not adversely impact company reputation or customer satisfaction. **Hybrid position with a minimum of 3 days in office.… more
- Wilson Language Training (Hartford, CT)
- …and effective working relationships with the Literacy Specialist team, the Literacy Advisors, Customer Success Teams, operating as a team player to help build ... strive to reflect this belief in our work. The success of our team members is no less paramount....Shares regular updates regarding school-based assignments to team and manager . + Provides instructor-led workshops and study group meetings… more
- Ralliant (Hartford, CT)
- …the Americas. You will be responsible for developing and implementing new customer acquisition strategies that purposefully grow revenue by acquiring new logo ... customers and working with a Key Account Manager to expand revenue with existing customers. Do you...with existing customers. Do you have a history of success in an Account Executive role that consistently goes… more
- Ralliant (Hartford, CT)
- …inefficiencies and contributing to initiatives that enhance team performance and customer experience. **Qualifications** . Proven success in a high-volume, ... from onsite services and do not require Key Account Manager (KAM) level support. This is a quota-carrying role...and strategic upsell opportunities to drive revenue growth and customer loyalty. **Key Responsibilities** Sales & Revenue Growth .… more
- Parexel (Hartford, CT)
- …and challenges + Pro-actively proposing and/or delivering relevant actions contributing to the success of the study/project and risk mitigation + Creating a sense of ... Ensure client needs and concerns are addressed to ensure customer satisfaction - Actively listen to, solicit and address...and propose /execute remediation plan in coordination with line manager and Project Leader in case of client dissatisfaction… more
- Acxiom (Hartford, CT)
- The Consultant - Customer Success Manager (Adobe Practice) performs client relationship management, value measurement execution, and stakeholder engagement ... within consulting engagements. The Customer Success Manager supports client Value Realization initiatives and delivery teams utilizing customer … more
- NTT America, Inc. (Hartford, CT)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... manage a team, they serve as a thought leader within the Customer Success department, contributing to process improvements and best practices. **Duties and… more
- Acxiom (Hartford, CT)
- The Consultant - Solution Customer Success Manager for Adobe Workfront (Adobe Practice) will serve as the primary advocate for client success , ensuring ... measurement templates and tools **QUALIFICATIONS** Required + 2-4 years of Customer Success or Account Management experience in client-facing roles in consulting… more
- ISC2 (Hartford, CT)
- …and connectedness that empowers all of our successes. Learn more. **Position Summary** The Customer Success Account Manager is responsible for driving ... in related field preferred, or equivalent work experience + 5+ years in Customer Success , Account Management, Training Delivery Coordination, or similar role… more
