- IBM (Manassas, VA)
- **Introduction** As the Customer Service Contact Center GTM Lead, you will support IBM's consistent growth by bringing to the table your business ... to bring insights and experience in areas such as Customer Contact Center , Salesforce, ServiceNow, Generative AI...Service Cloud), ServiceNow, Microsoft, Genesys, AWS or other call center technology is preferred IBM is… more
- Acclaim Technical Services (Chantilly, VA)
- …all incoming calls Must be proficient in relevant computer applications, customer service principles and practices, call center telephony and technology, ... among DC area firms and continues to grow. We are actively hiring a Call Center Operator with TS/SCI clearance and polygraph to join our Alder Divison working in… more
- AECOM (Fairfax, VA)
- …schedule associated with the needs of the operations. + Previous experience working in a call center , customer service , 911 Operator or dispatching ... + Perform communication tasks consistent with the program's high level of customer service expectations and training + Dispatch and communicate with… more
- Robert Half Office Team (Fairfax, VA)
- …collaborative setting. Requirements * Minimum of 1 year of experience in customer service , preferably in a call center environment. * Proficiency in ... Description We are looking for a dedicated Customer Service Representative to join our team in Fairfax, Virginia. This is a Contract-to-permanent position… more
- Banfield Pet Hospital (Waldorf, MD)
- …School diploma/GED is required. + Minimum of one year of relevant customer service and/or call center experience is required. + Excellent communication ... skills. + Ability to multi-task, prioritize, and manage time effectively + Strong client contact handling skills and active listening. Banfield Pet Hospital(R) is committed to a diverse work environment in which all individuals are treated with respect and… more
- General Dynamics Information Technology (Fairfax, VA)
- …Able to Obtain:** None **Public Trust/Other Required:** Other **Job Family:** SCA **Skills:** Call Center , Customer Service ,Data Entry **Experience:** 0 + ... families during times of crisis on our National Assistance Center . Join our team to make an impact supporting...agent for change, with a passion for providing world-class customer service + Energetic and enthusiastic with… more
- Robert Half Office Team (Fairfax, VA)
- …year of experience in customer service or a related role. * Proficiency in call center customer service operations. * Strong skills in data entry ... This contract position offers an opportunity to provide exceptional customer service while managing administrative tasks in...correspondence with clients and team members. * Assist with call center operations, addressing customer … more
- Akina Pharmacy (Sterling, VA)
- …of experience in a customer service role, preferably in a call center or healthcare setting. + Strong Communication Skills: + Exceptional verbal and ... Customer Service Representative (CSR) Company Overview...and the ability to meet performance metrics such as call quality, average handle time, and first- call … more
- Navy Federal Credit Union (Manassas, VA)
- …verbal and written communication skills Desired Qualifications + Experience in member/ customer service preferably in a call center , retail banking or ... negotiable instruments are handled properly + Identify opportunities to cross service products and increase product penetration + Perform platform banking functions… more
- CACI International (Chantilly, VA)
- …Security + Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred + Ability to work ... Service Center Front Line Technician (Business)...and prioritize incidents, reduce escalations, and demonstrate the essential customer service skills required to improve overall… more
- ASM Research, An Accenture Federal Services Company (Fairfax, VA)
- …networking-intensive work. **Other Job Specific Skills** + Possess strong customer service skills, knowledge of call center operations, and knowledge ... with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization and time management… more
- NTT America, Inc. (Gainesville, VA)
- …**Your day at NTT DATA** The IT Data Centre Operations Technician provides customer service , troubleshooting, as well as incident escalation for all users ... mode and multi-mode patch cables. + Installation of data center infrastructure materials including racks and cabinets w/ grounding,...to work well in a team environment. + Strong customer service and interpersonal communication skills with… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Sterling, VA)
- …position will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. We are currently expanding our ... and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate...followed by physical repair and includes participation in an on- call rotation. All candidates should be willing to work… more
- Amazon (Manassas, VA)
- …will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation ... to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the… more
- Amazon (Sterling, VA)
- …will help ensure overall availability and reliability to meet or exceed defined service levels of data center operations. This position may involve participation ... to own them to completion. Amazon Web Services (AWS) is seeking Data Center Technicians to support our customers in multiple locations. This position requires the… more
- Amazon (Manassas, VA)
- Description How would you like to be a part of Earth's most customer -centric company? You would work with teams of front-line responders who support the operations ... of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they… more
- Amazon (Sterling, VA)
- …to 12-hours and may rotate on a predefined schedule. Some locations have on- call rotations. - Maintain data center critical infrastructure equipment ensuring ... you like to be a part of Earth's most customer -centric company? You would work with teams of front-line...of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical… more
- General Dynamics Information Technology (Fairfax, VA)
- …Qualifications -** + Recent (within last five years), experience leading contact center service delivery leveraging automation such as AI Chatbots, large ... Trust/Other Required:** Other **Job Family:** Program Management **Skills:** Contact Center Management,Federal Government Contracts,Information Technology Infrastructure Library (ITIL),ITSM,Program Management… more
- Amazon (Manassas, VA)
- Description How would you like to be a part of Earth's most customer -centric company? You would work with teams of front-line responders who support the operations ... of some of the world's most powerful data centers. Our Data Center Engineering Operations team maintain and operate our critical infrastructure systems so that they… more