- Henry Ford Health System (Troy, MI)
- …To supervise, organize and coordinate the HMO, Medicare Advantage and Federal Government call center operations associated with HAP's Customer Service ... phone queue assignment schedule, based on trends to maximize the efficiency of the call center productivity. + Ensure compliance with the Centers for Medicare &… more
- Wayne State University (Detroit, MI)
- …executing shift call plans, ensuring the quality of our survey operations by conducting evaluations, and fostering a productive and friendly work environment. ... Research Technician (CATI Supervisor ) Wayne State University is searching for an...support staff. Daily Reporting: Monitor data collection progress and call dispositions and provide regular updates to project leads… more
- R1 RCM (Detroit, MI)
- …Associates degree Revenue cycle experience Knowledge of UB and HCFA forms Previous Supervisor experience Call Center experience Medical terminology For this ... As a Billing Supervisor , a member of the R1 Management Team,...on key AR metrics as assigned. Participate in weekly operations meetings to drive performance excellence. Troubleshoot and resolve… more
- R1 RCM (Detroit, MI)
- …Must meet performance standards **Desired Qualifications:** Revenue cycle experience Call Center experience Associates degree Medical terminology **Physical ... intelligent automation, and workflow orchestration. **Job Description:** The Follow-Up Supervisor will be responsible for managing business office functions,… more
- Aerotek (Royal Oak, MI)
- …paperwork completion, setting up desk, etc. + In partnership with Field Operations Supervisor , manage internal payroll process + Asset distribution and ... **Overview** **HR/Field Operations Associate** Compensation: $21.15 per hour + monthly...contact for contractor questions, and facilitate communication to the center to resolve payroll and invoicing issues (adjustments, lost… more
- Teleperformance USA (Warren, MI)
- …+ **WFM Experience preferred** + ** Call Center experience required** + ** Call Center Supervisor experience a plus** + **Must be willing and ... time situations. This will require constant communication with Supervisors, Operations Managers and Support Center personnel. Real...with client and all their vendors in a virtual call center environment** + **Thrive as a… more
- ITC Holdings (Novi, MI)
- …reported incidents following proper policy and procedure. + Coordinates with the Operations Control Room (OCR), Contract Security, and other internal groups to ... of SCC actions while on duty. + Serves as acting SCC Supervisor during times of need. **REQUIREMENTS** Experience/Education Requirements _Associate Level_ + High… more