- GovCIO (Annapolis, MD)
- **Overview** The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment. ... USD $120,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7333/ service - desk - manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2026-7333_… more
- Zurich NA (Annapolis, MD)
- … service desk performance reporting and analysis and acts as deputy for service desk manager . + Business Travel, as required + Extended Hours during ... Application Support Center Manager 129848 Zurich North America is hiring an...Provides comprehensive and expanded first and second level help desk support for IT incidents, problems and service… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Windows/Mac PCs, and video conferencing platforms. + Familiarity with service desk tools and real-time ticket documentation...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... TYPE:_** Full-Time Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within … more
- Cayuse Holdings (Annapolis, MD)
- **Overview** **Job Title:** Service Desk Agent **Cayuse Company:** Cayuse Commercial Services **Location:** Remote **Type:** Full-Time Hourly Non-Exempt **Pay ... Rate:** $20.00-$22.00/hr **The Work** The Service Desk Agent delivers customer ...one year + Paid Time Off **Reports to: Delivery Manager ** **Working Conditions** + Professional remote office environment. +… more
- Maryland Department of Transportation (Baltimore City County, MD)
- HR Office Manager Salary $58,428.00 - $90,709.00 Annually Location Baltimore City Job Type Full Time Job Number 3235-MTA-ADMINOFFII-01/26-MA Department Maryland ... the Team That Moves Maryland! Now Hiring: HR Office Manager (Administrative Officer II) (3235) Are you ready to...solving real-time challenges, and feel motivated by meaningful public service ? If so, the Maryland Transit Administration (MTA) wants… more
- Ross Stores, Inc. (Glen Burnie, MD)
- …in providing efficient and friendly service at the registers, Customer Service desk , fitting rooms, sales floor, etc\. **Personal and Store Brand:** ... for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising\. Responsible… more
- Extra Space Storage (Annapolis, MD)
- …, Key Holder or Key Carrier, Retail or Shift Supervisor, Sales Lead, Customer Service Team Lead, Customer Service Manager , Retail Associate, Store Associate, ... in the district. Compensation Starting Pay Range: 17.00-21.50 Hourly The **Store Manager ** oversees the daily operations of one or more self-storage locations with… more
- Extra Space Storage (Pasadena, MD)
- …on Sundays. Compensation Starting Pay Range: $18.50-$19.30 Hourly The **Assistant Store Manager ** plays a pivotal role in supporting the daily operations of one ... more self-storage locations, under the guidance of the District Manager and Store Manager . This role ensures...Off** accrued throughout the year, increasing with years of service . + **Generous 401(k) match with Traditional and/or ROTH… more
- Sinclair Broadcast Group (Hunt Valley, MD)
- …Google Ads, Facebook Ads Manager , and programmatic DSPs + Proficiency in Jira service desk + Experience with Salesforce or other similar CRMs + Experience in ... Sinclair Digital Group is seeking an accomplished and forward-thinking Senior Relationship Manager to join our Drive Auto team and serve as a subject matter expert.… more
- GovCIO (Annapolis, MD)
- …apart of our EPA ESSET team, providing team leadership, application support activities, and service desk support for the EPA Next Generation Grant System (NGGS). ... + Reports all activities and observations to the project manager and assists in finding resolutions to all outstanding...on data analysis. + Maintains accurate records of all service desk related activities . + Coordinate… more
- Johns Hopkins University (Lutherville, MD)
- We are seeking a **_Patient Service Coordinator/ MA_** for a position within the Division of General Internal Medicine has dual responsibilities as both a Patient ... Service Coordinator and Medical Assistant to function in the...patient care trends affecting unit supplies and notifies clinic manager . + Operates clinical equipment according to equipment procedures… more
- Pearson (Annapolis, MD)
- …and quality and training support to Family Support groups. **Position Summary** **:** The Service Desk Tech 1, School Technical Support is an hourly position ... Customer Support department is part of the Pearson Global Service and Support team and serves as the primary...detail and suggest improvements or solutions. + Work with manager to investigate and implement ways of deflecting calls… more
- GovCIO (Annapolis, MD)
- …deployment, and retirement activities. The position works closely with IT operations, service desk , and other cross functional teams to support day-to-day ... records + **Collaboration & Customer Support** + Work with service desk and IT support teams to...Virtual video interview conducted via video with the hiring manager and/or team + Camera must be on +… more
- H&R Block (Pasadena, MD)
- …of H&R Block + Execute and hold all tax office associates accountable to Service Standards execution and client service experience, with escalation to the ... Multi-Unit Team Leader and District General Manager as necessary + Serve as point of contact...Serve as point of contact for onsite escalated client service concerns + Ensure clients are scheduled properly and… more
- GovCIO (Annapolis, MD)
- …documentation of interactions, device reconciliation, and reporting activities to maintain service quality and continuity of care. Candidates must be enthusiastic ... about customer service , able to explain technology in user-friendly terms, and...in real-time. + Prior experience with documentation in help desk , ticketing, or reporting systems preferred (training provided). +… more
- Pearson (Annapolis, MD)
- …+ Keep current with development of new system features + Work with manager to implement products and processes to increase Family Technical Support team efficiencies ... as assigned **Requirements** **:** + Exceptional phone manners and customer service skills + Outstanding written and verbal communications skills + Exceptional… more
- Sunrise Senior Living (Annapolis, MD)
- …families, and team members while meeting and exceeding Sunrise quality service standards. **RESPONSIBILITIES & QUALIFICATIONS** **Essential Duties** As a part of ... the Sunrise team, supporting our Mission, Principles of Service and Core Values is a fundamental part of...wash, sponge mop, sanitize and hand shampoo furniture, dust desk and floor lamps, and clean and polish glass… more
- Pacific Northwest National Laboratory (Annapolis, MD)
- …& Benefits + Time & Labor + Absence Management + Payroll (US) + Employee & Manager Self- Service + HR Help Desk , Touchpoints, Communicate, and Guided Learning ... guidance to peers and stakeholders. + Participate in production support and service management activities (incident, problem, and change), as needed. HCM Functional… more