- Lumen (Annapolis, MD)
- …Join us as we digitally connect the world and shape the future. **The Role** The Support Desk Associate role provides back-office, functional support to ... any state **The Main Responsibilities** + Tier 2 CSS support plus projects + Navigates and leverages resources, systems,...+ 1+ years of work experience in a customer support role + Fundamental understanding of the Customer Success… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... Associate 's or Bachelor's degree preferred. + Minimum 1 year of technical support , help desk , or call center experience (or relevant degree/certification in… more
- Cognizant (Annapolis, MD)
- **Position Overview** The Service Desk Support Analyst will provide first-level technical support and customer service for enterprise IT environments. This ... readiness. + Engage in continuous learning and apply best practices in service desk , cloud, and remote support operations. **Required Skills & Qualifications** +… more
- CAI (Annapolis, MD)
- …users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and customer service ... **Job Description** We are looking for a bilingual customer service-oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support to both… more
- Cayuse Holdings (Annapolis, MD)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote **_SALARY:_** $20.00-$25.00 **_EMPLOYEE ... Hourly Non-Exempt **_TRAVEL_** No **_RELOCATION_** No **The Work** The Service Desk Agent provides customer service solutions within service level agreements using… more
- H&R Block (Pasadena, MD)
- …work, and play, our door is always open. A Typical Day Joining us as an Associate Team Leader, you'll support a single retail office during tax season to ... customer experiences What you'll bring to the team + Support the Multi-Unit Team Leader, serving as onsite point...as necessary + Lead the office from the front desk , providing phone coverage and engaging with clients to… more
- BJs Wholesale Club (Easton, MD)
- …of everything we do. That's why we offer a comprehensive benefits package designed to support your health, well-being and future - both on and off the job. When you ... + Carry out job functions and responsibilities as assigned. Support the application of club policies, procedures and compliance....determination on how to handle (via DDR or Membership desk ) + Maintains all club policies and procedures. Including… more
- GovCIO (Annapolis, MD)
- **Overview** GovCIO is currently hiring for a Connected Device Support & Reconciliation Support Technician to ssupport our VA Customer. This position will be ... within the United States. **Responsibilities** **The Connected Device & Reconciliation Support Representative is responsible for supporting Veterans in accessing and… more
- Public Consulting Group (Annapolis, MD)
- …public sector. To learn more, visit www.publicconsultinggroup.com . This role serves as a support desk agent who can manage requests in a fast-paced environment. ... The agent will interact with customers through the Zendesk(R) support platform, implement best practices, and ensure that customer tickets are being addressed within… more
- FREEMAN (Lanham, MD)
- …including networks, computers, operating systems, data storage, security and "help desk " related functions. This position will support our Technology ... and Support company assigned mobile devices * Support showsite and service desk deployments and...Perform other duties as assigned **Education & Experience** * Associate 's degree preferred, High School Diploma or Equivalent with… more
- Opportunity Builders (Millersville, MD)
- …due to vendors, prepare bank deposits and provide general Finance and Administrative support . The salary range for this position is $20 -$22 hourly. Essential Duties ... as needed to the Administrative Coordinator at the front desk . + Assist Development staff with reconciling donations and...Sage 50. + High school diploma or equivalent required, associate degree preferred. + Ability to perform and meet… more
- Xerox (Annapolis, MD)
- …navigate service workflows effectively. **Preferred Qualifications:** + 2-5 years of service desk or technical support experience, or equivalent knowledge gained ... Contributor Job Type Experienced Job Field TECHNICAL_HELPDESK_&_DIGITAL_REMOTE_SUPPORT Seniority Level Associate Currency USD - United States - US Annual Base… more
- Fujifilm (Annapolis, MD)
- …timely and accurate technical documentation to MI Upgrade teams. + Provide technical support to customer base via telephone and on-site visits when necessary. + ... responsibilities that may be assigned by management. **Qualifications:** + Associate degree in computer science or related field, or...head to work on equipment that is on a desk , on the floor, or mounted to the ceiling,… more