- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific ... Skills** + Extensive experience with quality assurance program creation or execution. +...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- ASM Research, An Accenture Federal Services Company (St. Paul, MN)
- …and support for everyday issues (eg, locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all ... + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of...Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability… more
- Cardinal Health (St. Paul, MN)
- …experience, preferred. + Adverse Event reporting experience strongly preferred. + Strong customer service / quality background experience. + Excellent verbal ... industry regulations. Tracks and reports any trends from the customer experience that can be improved or celebrated. +...prioritization and leadership skills. + High regard for superior quality of service . + Ability to prioritize… more
- Fairview Health Services (Wyoming, MN)
- …partners with key stakeholders to drive patient and family education, medication safety, quality assurance , customer service , process improvement and ... participating in department clinical meetings and activities. + Participate in regulatory, quality assurance and process improvement activities as required. +… more
- State of Minnesota (St. Paul, MN)
- …hourly; $77,402 - $127,660 / annually + **Job Class Option** : Info Tech Quality Assurance + **Classified Status** : Classified + **Bargaining Unit/Union** : 214 ... professional knowledge and skills in information systems software testing, quality assurance and quality control...that facilitate a mutual understanding on both parties. + Customer service skills that include active listening,… more
- CVS Health (Woodbury, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Inventory Management + Workflow ... are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we...$42.00 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach… more
- Safran (New Brighton, MN)
- …2025-166296 **Job details** **Domain** Performance and Support **Job field / Job profile** Quality - Supplier quality assurance **Job title** HSE/ Quality ... time / Full time** Full-time **Job description** Summary: The Quality Assurance Coordinator plays a key role...ability to be assertive yet approachable, delivering a positive customer service and team experience. . Basic… more
- CVS Health (Hudson, WI)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CVS Health (St. Paul, MN)
- …Patient Safety + Pharmacy Professional Practice + Regulatory Requirements + Quality Assurance + Customer Service + Personnel Management + Inventory ... At CVS Health, colleagues are committed to increasing access, lowering costs and improving quality of care. Millions of times a day, we help people on their path… more
- CenterWell (St. Paul, MN)
- …The Care Delivery Call Quality Professional is responsible for conducting quality assurance reviews of service recovery interactions, resolving escalated ... are maintained while working independently. **Role Responsibilities:** + Maintain Quality Assurance scorecard + Align with Training...customer service role + Telephonic Sales, service recovery and/or call quality auditing experience… more
- Otsuka America Pharmaceutical Inc. (St. Paul, MN)
- …applicable cGMP/GDP quality standards. This role will direct Biologics Quality Assurance support, including oversight of upstream and downstream biologics ... regulatory requirements. + Responsible for reviewing, drafting, and augmenting existing Quality agreements with external service providers to assure that… more
- nVent (Blaine, MN)
- …with appropriate areas as needed, (Operations, Supply, Manufacturing Engineering, Design, Quality , Customer Service , Production Planning, Logistics, etc.). ... solutions. **What YOU WILL EXPERIENCE IN THIS POSITION:** Provide quality assurance support and lead root cause...activities that are aligned to improve internal and external quality levels, supporting overall customer satisfaction of… more
- Medtronic (Fridley, MN)
- …(SOPs) for repair processes. + Collaborate with OU management, engineering, quality assurance , and customer service teams to resolve complex technical ... positional responsibility encompasses people management and development, delivering outstanding customer service , deliver repaired/refurbished products meeting high… more
- Datavant (St. Paul, MN)
- …will:** + Answer and conduct business on the telephone while maintaining excellent Customer Service . This includes: 100% + Answering release of information ... and procedures accordingly. + Meet and maintain the department's productivity and quality assurance expectations. + Responsible for following all company… more
- Cadrex (Dresser, WI)
- …and written form + Ensures that employees adhere to schedules and customer service requirements. Works in conjunction with Quality Assurance to make sure ... and motivation of assigned employees to achieve company goals of quality , production, safety, and continuous improvement. KEY RESPONSIBILITIES + Develops and… more
- Highmark Health (St. Paul, MN)
- …care and service to members and provide recommendations to internal customer supporting quality improvement programs. Train dental office staff and providers ... interchange and electronic funds transfer. Collaborate with sales and customer service to respond to client/broker/member inquiries...on all updates to quality assurance guidelines, with state and local… more
- Oracle (St. Paul, MN)
- …work with a team of engineers responsible for building a new cloud service to improve collaboration among different development and operations teams. You should be ... individual in the team that builds and evolves this service over time with new capabilities and optimizations. A...of a start-up, working on a critical greenfield software assurance project collaboratively with our cloud and site reliability… more
- Oracle (St. Paul, MN)
- … Assurance :** Guide end-of-life (EOL) strategies, ensuring thorough quality assurance reviews with Engineering and oversight of service development needs ... mission-critical infrastructure environments. + Strong understanding of risk management, quality assurance , and end-of-life asset strategies. **Responsibilities**… more
- Oracle (St. Paul, MN)
- …(IC5) you will play a key role in designing, building, and operating our next-generation Assurance Service . You should be both a rock solid coder and a ... + Architect, design, and deliver large-scale, distributed software systems for the OCI Assurance Service with a focus on reliability, compliance, and security. +… more
- Meta (St. Paul, MN)
- …closely and effectively with a variety of cross functional teams, managed service providers, and third-party vendor partners 2. Escalation Management: Participate in ... to those standards and policies 4. Risk Management and Assurance : Work internally and with upstream partner teams to...supporting our network, you will be expected to drive quality into the metrics we report to assist us… more