- Concentrix (Atlanta, GA)
- Job Title: Technical Support / Customer Service Representative (Remote) Job Description **JOB DESCRIPTION** The Technical Support / Customer ... for Career Growth** " awards every year? Then a remote Technical Support / Customer Service Representative position at Concentrix is just the right place… more
- Pearson (Atlanta, GA)
- **Position Title: Customer Service Technical Support Administrator** **Location: Remote** **Company Summary** **:** At Pearson, we're committed to a ... achieve both academic and personal success. **Department Summary:** The Customer Support department is part of the...**:** The Service Desk Tech 1, School Technical Support is an hourly position with… more
- SMX (Atlanta, GA)
- …to lead and coordinate dispersed field teams + Excellent troubleshooting, technical support , and customer service skills + Familiarity with government ... challenges and recommend improvements to optimize sustainment and support services + Support customer site visits, technical meetings, and status updates… more
- CAI (Atlanta, GA)
- …for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests. **Job ... Desk support to our customers applying technical knowledge and customer service ... Service Desk role and/or technical support role + 6-12 months of customer … more
- Confluent (Atlanta, GA)
- …between Confluent Sales, Product, Services, Support and Training teams to drive technical success. + Identify customer technical objections and develop ... up your sleeves and dig in to help address customer issues alongside Confluent Technical Support... customer -centric attitude, ability to deal with critical customer situations + Strong service delivery, time,… more
- Amazon (Atlanta, GA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Amazon Q Business features and capabilities * Translate product capabilities into service offerings, delivery methodologies, and technical solutions that address… more
- Chick-fil-A (Atlanta, GA)
- Overview A Technical Program Lead in the Digital Transformation and Technology department acts as the "bridge" between business challenges and technology solutions. ... add value to our Consumer technology product portfolio. In this role, the Technical Program Lead will be responsible for creating technology solutions that ensure… more
- iCIMS (Atlanta, GA)
- **Job Overview** The SVP of Customer Support will lead our global Technical Support , Customer Training, and Community teams with a mandate to deliver ... digital experiences. + Monitor and optimize key metrics including customer effort, resolution time, self- service adoption, case...+ 15+ years of progressive leadership experience in global customer support or technical services… more
- Deluxe (Atlanta, GA)
- …Our technology is paired with the latest in payment security and backed by superior customer service . We help business pay, get paid, optimize, and grow. Follow ... us on LinkedIn (http://www.linkedin.com/company/deluxe/posts/?feedView=all) RESPONSIBILITIES: The Technical Support Rep predominately focuses on two major… more
- Rocket Software (Atlanta, GA)
- …people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical direction and leadership ... team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep...work + Strong communication and problem-solving skills + Strong customer service skills in interacting with both… more
- WestRock Company (Atlanta, GA)
- …Integrity, Accountability, Excellence, and Respect, this individual will be customer -facing, providing technical assistance to Smurfit Westrock\u2019s ... phone), conducting plant audits, account maintenance, training, and other commercial and customer requested technical services. This individual will have strong… more
- Waystar (Atlanta, GA)
- …Proactive problem identification, communication and resolution are essential in providing superior customer support . The Technical Analyst must maintain a ... layoff, recall, transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req ID:** R1893 more
- Fox Rothschild LLP (Atlanta, GA)
- **Description** As a member of the Information Services Department, the Technical Support Analyst is responsible for providing outstanding phone and e-mail ... effectively to all attorneys and staff to ensure high-level customer service standards are met. **Please note...Minimum of two years of related experience in a technical phone support center/helpdesk environment; law firm… more
- Waystar (Atlanta, GA)
- **ABOUT THIS POSITION** We are looking for a Enterprise Technical Support Analyst who is passionate, curious, and joyfully optimistic. The Enterprise ... Technical Support Analyst serves as a front-line support ...transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req… more
- Waystar (Atlanta, GA)
- **ABOUT THIS POSITION** As part of our award-winning Client Success Department, the Technical Support Analyst is responsible for providing superior support ... satisfaction. We need driven people with a passion for support and service to guide our clients...transfer, leaves of absence, compensation, and training. **Job Category:** Customer Support **Job Type:** Full time **Req… more
- SHI (Atlanta, GA)
- …customers in Managed Services + Service desk or other related technical support experience + Foundational, Associate, and Advanced certifications in related ... of the SHI Complete platforms and acts as the customer 's primary point of contact for all non- support...customer and market demands **Required Skills** + Excellent customer service and conflict resolution skills +… more
- SHI (Atlanta, GA)
- …ideas and information, and can adapt communication style to the audience. + Customer Service : Can identify customer needs, propose suitable solutions, ... SHI's Managed Services (Microsoft Azure) and acts as the customer 's primary point of contact for all non- support...SHI's Managed Services portfolio. The Sr. TAM maintains a technical understanding of the customer 's environment to… more
- Red Hat (Atlanta, GA)
- …At the same time, you'll work closely with our engineering, R&D, product management, and technical support teams to debug, test, and resolve issues. As a PTAM, ... just "break-fix" solutions. Partners get industry-leading resources that enable their technical solutions and customer -facing services to run efficiently, so… more
- Lumen (Atlanta, GA)
- …an SME to marketing teams and guide strategy discussions, support customer engagement and conversations, respond to technical inquiries, and participate in ... and demonstrations. **Cross-Functional Collaboration:** Work closely with product, IT, and customer service departments to support product strategy… more
- Google (Atlanta, GA)
- …sessions to better understand business and technical needs. + Plan for customer events and launches, partnering with Support , Engineers, and Site Reliability ... in a customer -facing role working with stakeholders, driving customer technical implementations or transformation programs. + Experience supporting… more